LEAP Wealth

Analytics Engineer

• Design and scale LEAP’s enterprise data platform and semantic layer
• Build and maintain scalable, governed data models in dbt/Snowflake
• Develop and extend the universal semantic layer to ensure consistent, reusable metrics
• Structure high-quality, well-documented data assets for AI agents, predictive analytics, and self-service BI
• Optimise and manage data pipelines (Fivetran/dbt) for reliability, performance and incremental refresh
• Collaborate with BI Manager and Data & Insights Analysts to translate a unified KPI framework into governed data models
• Ensure data quality and trust through testing, monitoring, and documentation

Attorney

• Shape LEAP’s Criminal Law offering and ensure LEAP’s position as the leading Criminal Law software solution in the UK market.
• Identify opportunities for future development and content projects alongside Head of Criminal Law.
• Develop and deliver new forms and precedents to improve usage and end consumer experience.
• Engage with customers and stakeholders to source feedback and report KPIs to the team.
• Research forms, legislation, and legal processes relevant to Criminal Law.
• Create, update and deliver high quality automated legal forms and precedents for use by law firms.
• Use dedicated automation tools using latest Microsoft technology to ensure accuracy, consistency, and compliance.
• Utilise JavaScript to enhance functionality and interactivity of forms and precedents (full training provided).
• Conduct thorough testing to ensure forms function correctly within the software, validating data entry fields and JavaScript elements and fixing issues.
• Develop and maintain outstanding knowledge of LEAP & its companion products.
• Promote use of LEAP products & drive adoption in Criminal Law.
• Ensure LEAP’s processes comply with up-to-date Criminal Law legislation.
• Attend industry events to speak with existing customers and build strong relationships.

Legal Content Specialist, Criminal Law

• Shape LEAP’s Personal Injury offering and ensure position as leading PI software in UK.
• Identify opportunities for development and content projects with Head of Personal Injury.
• Develop and deliver new automated forms and precedents to improve user experience.
• Engage with customers and stakeholders to source feedback and report KPIs to the team.
• Research forms, legislation, and legal processes relevant to Personal Injury.
• Create, update and deliver high quality automated legal forms and precedents for use by law firms.
• Use automation tools and Microsoft technology to ensure accuracy, consistency and compliance.
• Utilise JavaScript to enhance forms and precedents; full training provided.
• Conduct thorough testing to ensure forms function correctly and fix issues.
• Develop and maintain outstanding knowledge of LEAP and companion products.
• Promote use of LEAP products and drive adoption in Personal Injury.
• Ensure processes comply with up-to-date legislation within Personal Injury.
• Attend industry events to speak with existing customers and build strong relationships.

Legal Content Specialist, Personal Injury

Account Executive

• Identify, pursue, and close new business opportunities within a defined territory
• Conduct cold calling and follow-up, with support from a lead generation team
• Deliver compelling demonstrations of LEAP Estates' key benefits to prospective clients, both online and in person
• Consistently meet or exceed individual and team sales targets
• Successfully close new business deals through consultative selling techniques
• Attend and exhibit at conferences and events across the country
• Stay current on product updates and industry competitors to maintain a competitive edge
• Collaborate with senior leadership to align on sales strategies and performance goals
• Engage with clients to understand their unique requirements and business challenges
• Clearly communicate how LEAP’s solutions align with and support each client’s mission
• Ensure the successful delivery of client objectives and ongoing satisfaction with the solution

Sales Consultant

Customer Success Manager

• Ensure long-term retention of customers, maximising satisfaction and minimising churn
• Serve as a brand ambassador and subject-matter expert in LEAP software
• Work closely with clients nationwide to enable adoption of LEAP case management software
• Provide hands-on, on-site and face-to-face support from initial project meetings through follow-up training
• Contact customers post-install to introduce yourself and identify immediate concerns
• Touch base with customers throughout their lifecycle to promote new developments and full product use
• Analyse Customer Health metrics, NPS results, and feedback to identify disengaged customers
• Reach out pre-renewal to identify and resolve issues to prevent non-renewal
• Identify, schedule and conduct onsite/remote visits and training sessions
• Schedule visits when other departments identify a need
• Monitor high-volume call loggers and examine usage reports for unusual behaviour
• Convert happy customers into reference sites for New Business
• Attend industry events to engage with existing customers
• Script and conduct customer webinars to showcase new features and usage

• Sales Consultant, Manchester Office
• Permanent, Full-time, Hybrid
• LEAP is the leading provider of Legal Practice Productivity Solutions and part of ATI
• Market-leading software used by more than 100,000 lawyers and their staff in small and medium-sized law firms
• Join an international team of ~1000 employees across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland, and New Zealand
• Sales team responsible for renewals and new client acquisition; put LEAP software into the hands of more law firms worldwide
• Role requires resilience, determination, process orientation, consultative selling, and delivering product demonstrations
• Company offers focused training, uncapped commissions, and opportunities for career progression

Project Manager

• LEAP is a global LegalTech company providing legal practice productivity software used by law firms
• Lead projects that drive meaningful change across LEAP, reporting to the Global COO
• Define project strategies, scope and objectives and design fit‑for‑purpose solutions
• Coordinate cross‑functional internal and external stakeholders to align goals, timelines and deliverables
• Drive stakeholders to meet milestones through transparent communication and prioritisation
• Apply appropriate project management methodologies based on complexity and risk
• Build trusted relationships through clear, timely and tailored communication
• Champion innovation and continuous improvement in ways of working
• Identify, track and escalate risks, issues and delays to minimise impact
• Lead meetings to facilitate decision‑making, ensure alignment and progress projects to completion

Junior Project Manager

Frontend Engineer

• Build calculation objects using JavaScript
• Design and develop intuitive, user-friendly interfaces that provide seamless experiences across devices
• Develop Word Apps using React and JavaScript
• Analyse specifications to determine design and schedules for program development
• Design, build and maintain efficient, reusable, and reliable code
• Check, test and debug programs
• Develop procedures, identify and apply tools for quality assurance of software development
• Collaborate with cross-functional teams to define, design, and deploy new features.
• Optimise applications for maximum speed and scalability
• Manage tasks and communicate with team using JIRA and other Atlassian products
• Create technical documentation in Confluence
• Provide assistance and support to the Content team

Analytics Engineer

Legal Content Specialist, Criminal Law

Legal Content Specialist, Personal Injury

Sales Consultant

Customer Success Manager

Sales Consultant

Junior Project Manager

Frontend Developer