LEAP Wealth

Product Designer

• Design end-to-end user experience and interfaces that balance user needs and business goals.
• Translate requirements into user flows, wireframes, prototypes, and polished UI designs.
• Apply strong problem-solving skills to simplify complex workflows and systems.
• Collaborate with PMs and engineers to ensure designs are feasible and impactful.
• Conduct or support user research, user testing and feedback sessions to refine designs.
• Work within and contribute to our design system, ensuring consistency across the product.
• Participate in design critiques and workshops, sharing feedback and collaborating with peers.
• Take ownership of user experience and product features, from discovery through to delivery.

UI/UX Designer

Full-stack Engineer

• Partner with the Engineering Lead and the wider Apps & Integrations team to bring one of our newest products to life
• Work across both front-end and back-end technologies
• Build responsive web apps using SvelteKit/NextJS
• Write and maintain reliable backend services in C#/.NET
• Contribute to architectural decisions and improving our CI/CD and cloud infrastructure
• Squash bugs and maintain the health of existing systems
• Collaborate in agile ceremonies like stand-ups, sprint planning and retrospectives
• Work collaboratively with team members and a variety of other LEAP personnel.

Full Stack Software Engineer

Customer Support

• Provide client support and technical issue resolution via email, phone and chat
• Understand client's business/software needs
• Resolve technical issues by guiding clients with specific features of LEAP software products
• Proactively improve LEAPs self-support centre by developing better self-help material (written how-to articles, demo videos, etc)
• Able to work independently and efficiently to meet deadlines.

Support Specialist

Project Manager

• Provide clients with a successful implementation experience for LEAP software
• Act as key link between internal experts and clients, coordinating timelines, data collection and expectations
• Coordinate data collection, transition, and schedule transitions and installations
• Work closely with various internal and external stakeholders to ensure on-time implementation of LEAP
• Maintain documentation and provide consistent contact with clients throughout the implementation process
• Meet with clients before, during and after implementation and provide hands-on, on-site, face-to-face support
• Guide clients from initial interaction through to business-as-usual adoption of LEAP

Project Manager – Legal Tech

Administrative Assistant

• Oversee day-to-day operations of the Battersea office, ensuring a safe, professional, and well-organised environment.
• Serve as the main point of contact for all office-related issues and queries.
• Manage suppliers, contractors, and service providers to ensure quality and cost effectiveness.
• Keep the office fully stocked with food, beverages, and supplies to create a welcoming space.
• Coordinate room bookings, hospitality, set-ups, liaise with managers, and arrange catering as needed.
• Coordinate deliveries, ensuring smooth receipt and distribution.
• Lead and support facilities projects, such as office refurbishments and moves.
• Ensure health & safety compliance, including risk assessments and regular checks.
• Work closely with IT to manage system access, office tech, and troubleshooting.
• Provide operational support to other UKI offices as required (occasional travel and overnight stays).
• Support HR administration and projects; assist with HRIS-related tasks.
• Assist the Talent Manager with recruitment administration via ATS (Workable).
• Manage onboarding activities, create new starter packs, and ensure a smooth welcome for new hires.
• Plan and organise team events, socials, and wellbeing activities; build social calendars and support internal culture initiatives.
• Act as go-to problem solver to maintain a seamless employee experience and well-run workplace.

Office Manager / HR Assistant

Human Resources

• Be the first point of contact for HR queries, managing requests through our Jira service desk.
• Coach and advise managers on Employee Relations (ER), performance management, and workforce planning.
• Oversee day-to-day HR operations: contracts, onboarding, exits, HR system updates, and payroll coordination with Finance.
• Keep HR policies up to date, ensuring compliance with UK employment law and LEAP standards.
• Track and report on HR metrics to highlight trends and drive improvements.
• Champion employee engagement initiatives and help deliver internal events.
• Take ownership of key HR projects, including contract and benefits harmonisation and process improvements.
• Collaborate with People Lead, HR Director, Talent Manager, and international HR network across Poland, Canada, Australia, and the US.
• Travel occasionally to UK offices (Glasgow, Nottingham, Cardiff, Manchester) with overnight stays when required.

HR Advisor

Analytics Engineer

• Design and scale LEAP’s enterprise data platform and semantic layer
• Build and maintain scalable, governed data models in dbt/Snowflake
• Develop and extend the universal semantic layer to ensure consistent, reusable metrics
• Structure high-quality, well-documented data assets for AI agents, predictive analytics, and self-service BI
• Optimise and manage data pipelines (Fivetran/dbt) for reliability, performance and incremental refresh
• Collaborate with BI Manager and Data & Insights Analysts to translate a unified KPI framework into governed data models
• Ensure data quality and trust through testing, monitoring, and documentation

Account Executive

• Identify, pursue, and close new business opportunities within a defined territory
• Conduct cold calling and follow-up, with support from a lead generation team
• Deliver compelling demonstrations of LEAP Estates' key benefits to prospective clients, both online and in person
• Consistently meet or exceed individual and team sales targets
• Successfully close new business deals through consultative selling techniques
• Attend and exhibit at conferences and events across the country
• Stay current on product updates and industry competitors to maintain a competitive edge
• Collaborate with senior leadership to align on sales strategies and performance goals
• Engage with clients to understand their unique requirements and business challenges
• Clearly communicate how LEAP’s solutions align with and support each client’s mission
• Ensure the successful delivery of client objectives and ongoing satisfaction with the solution

Sales Consultant

Attorney

• Shape LEAP’s Personal Injury offering and ensure position as leading PI software in UK.
• Identify opportunities for development and content projects with Head of Personal Injury.
• Develop and deliver new automated forms and precedents to improve user experience.
• Engage with customers and stakeholders to source feedback and report KPIs to the team.
• Research forms, legislation, and legal processes relevant to Personal Injury.
• Create, update and deliver high quality automated legal forms and precedents for use by law firms.
• Use automation tools and Microsoft technology to ensure accuracy, consistency and compliance.
• Utilise JavaScript to enhance forms and precedents; full training provided.
• Conduct thorough testing to ensure forms function correctly and fix issues.
• Develop and maintain outstanding knowledge of LEAP and companion products.
• Promote use of LEAP products and drive adoption in Personal Injury.
• Ensure processes comply with up-to-date legislation within Personal Injury.
• Attend industry events to speak with existing customers and build strong relationships.

Legal Content Specialist, Personal Injury

• Shape LEAP’s Criminal Law offering and ensure LEAP’s position as the leading Criminal Law software solution in the UK market.
• Identify opportunities for future development and content projects alongside Head of Criminal Law.
• Develop and deliver new forms and precedents to improve usage and end consumer experience.
• Engage with customers and stakeholders to source feedback and report KPIs to the team.
• Research forms, legislation, and legal processes relevant to Criminal Law.
• Create, update and deliver high quality automated legal forms and precedents for use by law firms.
• Use dedicated automation tools using latest Microsoft technology to ensure accuracy, consistency, and compliance.
• Utilise JavaScript to enhance functionality and interactivity of forms and precedents (full training provided).
• Conduct thorough testing to ensure forms function correctly within the software, validating data entry fields and JavaScript elements and fixing issues.
• Develop and maintain outstanding knowledge of LEAP & its companion products.
• Promote use of LEAP products & drive adoption in Criminal Law.
• Ensure LEAP’s processes comply with up-to-date Criminal Law legislation.
• Attend industry events to speak with existing customers and build strong relationships.

Legal Content Specialist, Criminal Law

Customer Success Manager

• Ensure long-term retention of customers, maximising satisfaction and minimising churn
• Serve as a brand ambassador and subject-matter expert in LEAP software
• Work closely with clients nationwide to enable adoption of LEAP case management software
• Provide hands-on, on-site and face-to-face support from initial project meetings through follow-up training
• Contact customers post-install to introduce yourself and identify immediate concerns
• Touch base with customers throughout their lifecycle to promote new developments and full product use
• Analyse Customer Health metrics, NPS results, and feedback to identify disengaged customers
• Reach out pre-renewal to identify and resolve issues to prevent non-renewal
• Identify, schedule and conduct onsite/remote visits and training sessions
• Schedule visits when other departments identify a need
• Monitor high-volume call loggers and examine usage reports for unusual behaviour
• Convert happy customers into reference sites for New Business
• Attend industry events to engage with existing customers
• Script and conduct customer webinars to showcase new features and usage

• Sales Consultant, Manchester Office
• Permanent, Full-time, Hybrid
• LEAP is the leading provider of Legal Practice Productivity Solutions and part of ATI
• Market-leading software used by more than 100,000 lawyers and their staff in small and medium-sized law firms
• Join an international team of ~1000 employees across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland, and New Zealand
• Sales team responsible for renewals and new client acquisition; put LEAP software into the hands of more law firms worldwide
• Role requires resilience, determination, process orientation, consultative selling, and delivering product demonstrations
• Company offers focused training, uncapped commissions, and opportunities for career progression

• LEAP is a global LegalTech company providing legal practice productivity software used by law firms
• Lead projects that drive meaningful change across LEAP, reporting to the Global COO
• Define project strategies, scope and objectives and design fit‑for‑purpose solutions
• Coordinate cross‑functional internal and external stakeholders to align goals, timelines and deliverables
• Drive stakeholders to meet milestones through transparent communication and prioritisation
• Apply appropriate project management methodologies based on complexity and risk
• Build trusted relationships through clear, timely and tailored communication
• Champion innovation and continuous improvement in ways of working
• Identify, track and escalate risks, issues and delays to minimise impact
• Lead meetings to facilitate decision‑making, ensure alignment and progress projects to completion

Junior Project Manager

Frontend Engineer

• Build calculation objects using JavaScript
• Design and develop intuitive, user-friendly interfaces that provide seamless experiences across devices
• Develop Word Apps using React and JavaScript
• Analyse specifications to determine design and schedules for program development
• Design, build and maintain efficient, reusable, and reliable code
• Check, test and debug programs
• Develop procedures, identify and apply tools for quality assurance of software development
• Collaborate with cross-functional teams to define, design, and deploy new features.
• Optimise applications for maximum speed and scalability
• Manage tasks and communicate with team using JIRA and other Atlassian products
• Create technical documentation in Confluence
• Provide assistance and support to the Content team

UI/UX Designer

Full Stack Software Engineer

Support Specialist

Project Manager – Legal Tech

Office Manager / HR Assistant

HR Advisor

Analytics Engineer

Sales Consultant

Legal Content Specialist, Personal Injury

Legal Content Specialist, Criminal Law

Customer Success Manager

Sales Consultant

Junior Project Manager

Frontend Developer