LEAP Wealth

Full-stack Engineer

• Shape a Critical Global AI Product by architecting, designing, and delivering a platform.
• Build and Lead the Engineering Team by defining new roles and hiring exceptional developers.
• Work Directly With the Founder to define strategy, prioritise development, and deliver.
• Own the Technical Architecture by designing the complete system from document-type detection to integrations.
• Define the Engineering Culture by setting standards, practices, and operating rhythms.
• Collaborate cross-functionally with other AI teams and stakeholders to ensure product success.

Lead Engineer – AI Startup

Account Executive

• **What you'll do**
• Qualifying, pursuing, and closing new business sales opportunities within a specific territory.
• Cold calling (you will also be supported by a specialist team, generating and warming up leads for you).
• Demonstrating the key benefits of LEAP to potential clients online and onsite.
• Achieving individual and team targets.
• Closing new business deals.
• Keeping up to date with products and competitors.
• Liaising with senior staff to determine sales strategies and targets.
• Discussing client requirements.
• Understanding the mission of each client and quantifying how the software solution will make an impact.
• Ensure all the client’s goals are delivered.

Sales Consultant

Customer Success Manager

• Become a product expert by developing and maintaining an outstanding knowledge of LEAP Software, including legal content and partner software
• Understand the LEAP product ethos and where it sits in the marketplace, and be willing to communicate this to external parties
• Provide information to LEAP support staff about client needs and lead issue resolution cross-departmentally.
• Work with cross-functional teams to implement, test, and measure initiatives and product updates to improve adoption and reduce churn
• Measure and report on client on-boarding & product adoption KPI's
• Act as the voice of our clients - identify trends and gaps based on communication and feedback from clients
• Contact clients regularly throughout their life with LEAP, ensuring they are using LEAP to its potential, devising and implementing strategies where they are not doing so
• Demonstrate the continued value and software development to existing clients through webinars and tutorials
• Focus on key clients via meetings and providing clear communication about the value of LEAP

Client Success Manager

• Working with experts in the legal industry and the wider AI Paralegal group, you will help build the business of law CRM that sits at the heart of our future platform.
• You will join as an early Senior Full Stack Engineer on a small founding team, creating a zero config, agent first CRM that lets law firms manage relationships, pipeline, and follow up with minimal setup.
• You will combine 30 plus years of legal domain expertise, proprietary content and playbooks with modern AI agent frameworks and a modern web stack to create something that simply works for busy firms.
• You will shape core architecture, ship production features across the stack, and design integration points so other AI Paralegal products can plug into the CRM surface.
• This is a hands on, high impact role where strong engineering skills, product thinking, and curiosity about how law firms really operate come together to build a core part of the company's future.

Senior Full Stack Engineer – Zero-Config CRM Platform

Content Marketing Manager

• **What you'll do**
• Research forms, legislation, and legal processes relevant to Family Law.
• Create, update, and deliver high quality automated legal forms and precedents for use by law firms.
• Use of dedicated automation tools using the latest Microsoft technology to ensure accuracy, consistency, and compliance with organisational standards.
• Utilise JavaScript to enhance the functionality and interactivity of our forms and precedents, enabling dynamic content and customised user experiences (full training provided).
• Conduct thorough testing to ensure forms function correctly with the software, validating data entry fields, JavaScript elements, and fixing any issues that arise.
• Develop and maintain an outstanding knowledge of LEAP & its companion products.
• Promote use of LEAP products & drive adoption in Family Law.
• Ensure LEAP’s processes comply with up-to-date legislation within Family Law.
• Attend industry events to speak with existing customers and build strong relationships.

Family Law Content Specialist

Growth Marketing

• Act as a key collaborator on the marketing demand generation strategy across digital channels [paid and earned media platforms] to achieve lead generation and pipeline goals.
• Collaborate with stakeholders across the business to action continuous growth across social platforms by playing a role as a content creator.
• As a key stakeholder of the business unit’s social media content calendar, influence tools, tactics and campaign content for organic growth including campaign content and influencer programs.
• Collaborate with Marketing Systems and Sales to target specific buyer personas (ICPs) based on business objectives.
• Theoretical and hands-on budget management for all paid campaigns.
• Plan, implement, and monitor multi-channel campaigns (including paid search, social, display, and prospect email marketing).
• Own the performance of lead generation channels including Google Ads, Google Analytics, Bing Ads, LinkedIn Ads, Reddit, and highly-targeted campaigns.
• Collaborate with the creative and content marketing participants to produce compelling assets including landing pages and banners.
• Strategize journey workflows and influence improvements as needed.
• Track, analyze, and report on social performance to quantify impact and drive actionable learnings.
• Collaborate with Marketing Systems to implement and optimize automated marketing workflows and nurture campaigns using tools like Marketing Cloud and Pardot.
• Drive conversion rate improvements across key touch points including paid campaigns and associated landing pages.
• Collaborate with Marketing Systems on paid campaigns and associated email flows using Pardot to track engagement and conversions.
• In tandem with paid campaign tools, apply strong ownership of Salesforce and Pardot to analyze daily lead activity and campaign performance data against pipeline and goals.
• Provide insights and recommendations for improving ROI and driving efficiencies across paid marketing programs.
• Report daily on paid performance metrics including Form Fillers, MQLs, SQLs, attribution, and cost-per-lead (CPL) to key stakeholders.
• Application of Confluence process documentation.
• Monitor lead quality from paid campaigns in partnership with Marketing Systems and address unactioned leads and pipeline bottlenecks.

Digital Growth Marketing Manager

• Serve as the primary point of contact for strategic assigned firms, fostering trusted relationships with key stakeholders including firm owners, decision-makers, and LEAP champions and be responsible for maintaining excellent client relationships
• Drive early adoption and long-term success through proactive outreach, regular check-ins, and strategic success planning.
• Facilitate recurring business reviews (QBRs) and success check-ins to identify opportunities for increased usage, new integrations, or process automation.
• Collaborate cross-functionally with Product, Support, and Training teams to resolve issues, share insights, and improve client experience.
• Provide guidance on best practices for billing, reporting, accounting integrations (e.g., QBO, LEDES), and document automation workflows.
• Identify and act on expansion and upsell opportunities based on client needs and usage patterns.
• Lead and mentor a small team of Client Success Managers, providing coaching, development, and performance feedback to help them grow in their roles.
• Contribute to the continuous improvement of Client Success programs, playbooks, and resources that drive scalable engagement across our portfolio.

Senior Client Success Manager

Content Manager

• Lead content innovation: Conduct legal research across multiple provinces to identify opportunities to enhance LEAP’s Litigation content and automation.
• Client communication and feedback: Engage with clients, gather feedback, and work cross-functionally with our Forms, Development, and Product teams to bring your insights to life.
• Enhance matter types: Oversee and continuously improve LEAP’s Litigation matter types to ensure seamless workflows for our users.
• Modernize Litigation: Curate and expand LEAP’s library of automated forms, ensuring they accurately populate with client data for faster, error-free document creation.
• Work with AI tools: Develop intelligent AI prompt templates and leverage LEAP’s AI capabilities to generate draft affidavits, letters, and other documents — revolutionizing how lawyers prepare materials.
• Drive new projects: Support strategic content initiatives through research, analysis, and project management, helping deliver best-in-class products to our clients.

Litigation Lead

Business Development Rep

• Sell LEAP Software and achieve required revenue quota
• Develop a sales strategy for the assigned geographical territory
• Maintain a business plan quarterly, with goals and KPI tracking for territory
• Ensure SDR is aligned, and develop synergy and great teamwork with SDR team(s)
• Align with the customers that will help us connect further with more firms
• Be open to coaching and feedback, and use available tools such as Gong, to continually improve
• Maintain strong product knowledge, and attend continual training
• Use available sales assets while working through sales process
• Prospect in territory as needed, take responsibility for top-of-funnel growth in pipeline
• Manage your pipeline properly on Salesforce CRM, keeping tasks and information up-to-date, and coordinating with all staff in-house and at prospect firm, to ensure we do everything we can to win a deal
• Negotiate properly to achieve best sales price, and offer incentives as required
• Achieve highest possible closing% for all leads
• Coordinate and involve other team members and management as needed
• Provide forecasting, and update all fields as needed to help maintain accurate pipeline

Business Development Manager – BDM

• Leverage your legal expertise to design tools that help firms work smarter and more efficiently.
• Conduct legal research across multiple provinces to identify opportunities to enhance LEAP’s Wills & Estates content and automation.
• Engage with clients, gather feedback, and work cross-functionally with our Forms, Development, and Product teams to bring your insights to life.
• Oversee and continuously improve LEAP’s Wills & Estates matter types to ensure seamless workflows for our users.
• Curate and expand LEAP’s library of automated forms, ensuring they accurately populate with client data for faster, error-free document creation.
• Develop intelligent AI prompt templates and leverage LEAP’s AI capabilities to generate draft affidavits, letters, and other documents — revolutionizing how lawyers prepare materials.
• Support strategic content initiatives through research, analysis, and project management, helping deliver best-in-class products to our clients.

Wills & Estates Content Lead

Attorney

• You will be instrumental in shaping our offering and ensuring LEAP’s position as the best Criminal Law software solution in the UK market.
• Alongside the Head of Criminal Law, you will identify opportunities for future development and content projects to enhance the end consumer experience, developing and delivering new forms and precedents to improve usage, engaging with customers and other stakeholders to source feedback, and reporting KPI’s to the team.
• Permanent, Full-time, hybrid working model: 3 days in the office and 2 days remote.
• Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long.
• This is an opportunity for someone who feels passionately that these goals are possible through custom technology and AI. You will be an important member of a new "Criminal Law" vertical, which LEAP has recently established, and contribute significantly to building and delivering custom products and services to help practitioners working in criminal law.
• As a collaborator with a passion for all things tech, or someone who constantly enjoys improvement and making things better, you'll join a team that includes Product Owners, Developers, and Specialists to create criminal law specific products.

Legal Content Specialist, Criminal Law

Customer Support

• Provide excellent customer service whilst resolving LEAP product queries in an accurate and timely manner
• Answer general client software and hardware queries
• Action outbound calls, emails, and chats as assigned to achieve daily KPIs
• Attend to a high volume of queries per day (200 logged on average)
• Troubleshoot, diagnose and resolve application issues
• Capture notes using standard notes template in CRM (Salesforce), including recording detailed information for all cases

Client Support Specialist

Product Designer

• Design end-to-end user experience and interfaces that balance user needs and business goals.
• Translate requirements into user flows, wireframes, prototypes, and polished UI designs.
• Apply strong problem-solving skills to simplify complex workflows and systems.
• Collaborate with PMs and engineers to ensure designs are feasible and impactful.
• Conduct or support user research, user testing and feedback sessions to refine designs.
• Work within and contribute to our design system, ensuring consistency across the product.
• Participate in design critiques and workshops, sharing feedback and collaborating with peers.
• Take ownership of user experience and product features, from discovery through to delivery.

UI/UX Designer

• Partner with the Engineering Lead and the wider Apps & Integrations team to bring one of our newest products to life
• Work across both front-end and back-end technologies
• Build responsive web apps using SvelteKit/NextJS
• Write and maintain reliable backend services in C#/.NET
• Contribute to architectural decisions and improving our CI/CD and cloud infrastructure
• Squash bugs and maintain the health of existing systems
• Collaborate in agile ceremonies like stand-ups, sprint planning and retrospectives
• Work collaboratively with team members and a variety of other LEAP personnel.

Full Stack Software Engineer

• Provide client support and technical issue resolution via email, phone and chat
• Understand client's business/software needs
• Resolve technical issues by guiding clients with specific features of LEAP software products
• Proactively improve LEAPs self-support centre by developing better self-help material (written how-to articles, demo videos, etc)
• Able to work independently and efficiently to meet deadlines.

Support Specialist

Project Manager

• Provide clients with a successful implementation experience for LEAP software
• Act as key link between internal experts and clients, coordinating timelines, data collection and expectations
• Coordinate data collection, transition, and schedule transitions and installations
• Work closely with various internal and external stakeholders to ensure on-time implementation of LEAP
• Maintain documentation and provide consistent contact with clients throughout the implementation process
• Meet with clients before, during and after implementation and provide hands-on, on-site, face-to-face support
• Guide clients from initial interaction through to business-as-usual adoption of LEAP

Project Manager – Legal Tech

Administrative Assistant

• Oversee day-to-day operations of the Battersea office, ensuring a safe, professional, and well-organised environment.
• Serve as the main point of contact for all office-related issues and queries.
• Manage suppliers, contractors, and service providers to ensure quality and cost effectiveness.
• Keep the office fully stocked with food, beverages, and supplies to create a welcoming space.
• Coordinate room bookings, hospitality, set-ups, liaise with managers, and arrange catering as needed.
• Coordinate deliveries, ensuring smooth receipt and distribution.
• Lead and support facilities projects, such as office refurbishments and moves.
• Ensure health & safety compliance, including risk assessments and regular checks.
• Work closely with IT to manage system access, office tech, and troubleshooting.
• Provide operational support to other UKI offices as required (occasional travel and overnight stays).
• Support HR administration and projects; assist with HRIS-related tasks.
• Assist the Talent Manager with recruitment administration via ATS (Workable).
• Manage onboarding activities, create new starter packs, and ensure a smooth welcome for new hires.
• Plan and organise team events, socials, and wellbeing activities; build social calendars and support internal culture initiatives.
• Act as go-to problem solver to maintain a seamless employee experience and well-run workplace.

Office Manager / HR Assistant

Human Resources

• Be the first point of contact for HR queries, managing requests through our Jira service desk.
• Coach and advise managers on Employee Relations (ER), performance management, and workforce planning.
• Oversee day-to-day HR operations: contracts, onboarding, exits, HR system updates, and payroll coordination with Finance.
• Keep HR policies up to date, ensuring compliance with UK employment law and LEAP standards.
• Track and report on HR metrics to highlight trends and drive improvements.
• Champion employee engagement initiatives and help deliver internal events.
• Take ownership of key HR projects, including contract and benefits harmonisation and process improvements.
• Collaborate with People Lead, HR Director, Talent Manager, and international HR network across Poland, Canada, Australia, and the US.
• Travel occasionally to UK offices (Glasgow, Nottingham, Cardiff, Manchester) with overnight stays when required.

HR Advisor

Analytics Engineer

• Design and scale LEAP’s enterprise data platform and semantic layer
• Build and maintain scalable, governed data models in dbt/Snowflake
• Develop and extend the universal semantic layer to ensure consistent, reusable metrics
• Structure high-quality, well-documented data assets for AI agents, predictive analytics, and self-service BI
• Optimise and manage data pipelines (Fivetran/dbt) for reliability, performance and incremental refresh
• Collaborate with BI Manager and Data & Insights Analysts to translate a unified KPI framework into governed data models
• Ensure data quality and trust through testing, monitoring, and documentation

• Identify, pursue, and close new business opportunities within a defined territory
• Conduct cold calling and follow-up, with support from a lead generation team
• Deliver compelling demonstrations of LEAP Estates' key benefits to prospective clients, both online and in person
• Consistently meet or exceed individual and team sales targets
• Successfully close new business deals through consultative selling techniques
• Attend and exhibit at conferences and events across the country
• Stay current on product updates and industry competitors to maintain a competitive edge
• Collaborate with senior leadership to align on sales strategies and performance goals
• Engage with clients to understand their unique requirements and business challenges
• Clearly communicate how LEAP’s solutions align with and support each client’s mission
• Ensure the successful delivery of client objectives and ongoing satisfaction with the solution

• Shape LEAP’s Personal Injury offering and ensure position as leading PI software in UK.
• Identify opportunities for development and content projects with Head of Personal Injury.
• Develop and deliver new automated forms and precedents to improve user experience.
• Engage with customers and stakeholders to source feedback and report KPIs to the team.
• Research forms, legislation, and legal processes relevant to Personal Injury.
• Create, update and deliver high quality automated legal forms and precedents for use by law firms.
• Use automation tools and Microsoft technology to ensure accuracy, consistency and compliance.
• Utilise JavaScript to enhance forms and precedents; full training provided.
• Conduct thorough testing to ensure forms function correctly and fix issues.
• Develop and maintain outstanding knowledge of LEAP and companion products.
• Promote use of LEAP products and drive adoption in Personal Injury.
• Ensure processes comply with up-to-date legislation within Personal Injury.
• Attend industry events to speak with existing customers and build strong relationships.

Legal Content Specialist, Personal Injury

• Shape LEAP’s Criminal Law offering and ensure LEAP’s position as the leading Criminal Law software solution in the UK market.
• Identify opportunities for future development and content projects alongside Head of Criminal Law.
• Develop and deliver new forms and precedents to improve usage and end consumer experience.
• Engage with customers and stakeholders to source feedback and report KPIs to the team.
• Research forms, legislation, and legal processes relevant to Criminal Law.
• Create, update and deliver high quality automated legal forms and precedents for use by law firms.
• Use dedicated automation tools using latest Microsoft technology to ensure accuracy, consistency, and compliance.
• Utilise JavaScript to enhance functionality and interactivity of forms and precedents (full training provided).
• Conduct thorough testing to ensure forms function correctly within the software, validating data entry fields and JavaScript elements and fixing issues.
• Develop and maintain outstanding knowledge of LEAP & its companion products.
• Promote use of LEAP products & drive adoption in Criminal Law.
• Ensure LEAP’s processes comply with up-to-date Criminal Law legislation.
• Attend industry events to speak with existing customers and build strong relationships.

• Ensure long-term retention of customers, maximising satisfaction and minimising churn
• Serve as a brand ambassador and subject-matter expert in LEAP software
• Work closely with clients nationwide to enable adoption of LEAP case management software
• Provide hands-on, on-site and face-to-face support from initial project meetings through follow-up training
• Contact customers post-install to introduce yourself and identify immediate concerns
• Touch base with customers throughout their lifecycle to promote new developments and full product use
• Analyse Customer Health metrics, NPS results, and feedback to identify disengaged customers
• Reach out pre-renewal to identify and resolve issues to prevent non-renewal
• Identify, schedule and conduct onsite/remote visits and training sessions
• Schedule visits when other departments identify a need
• Monitor high-volume call loggers and examine usage reports for unusual behaviour
• Convert happy customers into reference sites for New Business
• Attend industry events to engage with existing customers
• Script and conduct customer webinars to showcase new features and usage

• Sales Consultant, Manchester Office
• Permanent, Full-time, Hybrid
• LEAP is the leading provider of Legal Practice Productivity Solutions and part of ATI
• Market-leading software used by more than 100,000 lawyers and their staff in small and medium-sized law firms
• Join an international team of ~1000 employees across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland, and New Zealand
• Sales team responsible for renewals and new client acquisition; put LEAP software into the hands of more law firms worldwide
• Role requires resilience, determination, process orientation, consultative selling, and delivering product demonstrations
• Company offers focused training, uncapped commissions, and opportunities for career progression

• LEAP is a global LegalTech company providing legal practice productivity software used by law firms
• Lead projects that drive meaningful change across LEAP, reporting to the Global COO
• Define project strategies, scope and objectives and design fit‑for‑purpose solutions
• Coordinate cross‑functional internal and external stakeholders to align goals, timelines and deliverables
• Drive stakeholders to meet milestones through transparent communication and prioritisation
• Apply appropriate project management methodologies based on complexity and risk
• Build trusted relationships through clear, timely and tailored communication
• Champion innovation and continuous improvement in ways of working
• Identify, track and escalate risks, issues and delays to minimise impact
• Lead meetings to facilitate decision‑making, ensure alignment and progress projects to completion

Junior Project Manager

Frontend Engineer

• Build calculation objects using JavaScript
• Design and develop intuitive, user-friendly interfaces that provide seamless experiences across devices
• Develop Word Apps using React and JavaScript
• Analyse specifications to determine design and schedules for program development
• Design, build and maintain efficient, reusable, and reliable code
• Check, test and debug programs
• Develop procedures, identify and apply tools for quality assurance of software development
• Collaborate with cross-functional teams to define, design, and deploy new features.
• Optimise applications for maximum speed and scalability
• Manage tasks and communicate with team using JIRA and other Atlassian products
• Create technical documentation in Confluence
• Provide assistance and support to the Content team

Lead Engineer – AI Startup

Sales Consultant

Client Success Manager

Senior Full Stack Engineer – Zero-Config CRM Platform

Family Law Content Specialist

Digital Growth Marketing Manager

Senior Client Success Manager

Litigation Lead

Business Development Manager – BDM

Wills & Estates Content Lead

Legal Content Specialist, Criminal Law

Client Support Specialist

UI/UX Designer

Full Stack Software Engineer

Support Specialist

Project Manager – Legal Tech

Office Manager / HR Assistant

HR Advisor

Analytics Engineer

Sales Consultant

Legal Content Specialist, Personal Injury

Legal Content Specialist, Criminal Law

Customer Success Manager

Sales Consultant

Junior Project Manager

Frontend Developer