LEAP Wealth

Attorney

• Shape LEAP’s Criminal Law offering and ensure LEAP’s position as the leading Criminal Law software solution in the UK market.
• Identify opportunities for future development and content projects alongside Head of Criminal Law.
• Develop and deliver new forms and precedents to improve usage and end consumer experience.
• Engage with customers and stakeholders to source feedback and report KPIs to the team.
• Research forms, legislation, and legal processes relevant to Criminal Law.
• Create, update and deliver high quality automated legal forms and precedents for use by law firms.
• Use dedicated automation tools using latest Microsoft technology to ensure accuracy, consistency, and compliance.
• Utilise JavaScript to enhance functionality and interactivity of forms and precedents (full training provided).
• Conduct thorough testing to ensure forms function correctly within the software, validating data entry fields and JavaScript elements and fixing issues.
• Develop and maintain outstanding knowledge of LEAP & its companion products.
• Promote use of LEAP products & drive adoption in Criminal Law.
• Ensure LEAP’s processes comply with up-to-date Criminal Law legislation.
• Attend industry events to speak with existing customers and build strong relationships.

Legal Content Specialist, Criminal Law

• Shape LEAP’s Personal Injury offering and ensure position as leading PI software in UK.
• Identify opportunities for development and content projects with Head of Personal Injury.
• Develop and deliver new automated forms and precedents to improve user experience.
• Engage with customers and stakeholders to source feedback and report KPIs to the team.
• Research forms, legislation, and legal processes relevant to Personal Injury.
• Create, update and deliver high quality automated legal forms and precedents for use by law firms.
• Use automation tools and Microsoft technology to ensure accuracy, consistency and compliance.
• Utilise JavaScript to enhance forms and precedents; full training provided.
• Conduct thorough testing to ensure forms function correctly and fix issues.
• Develop and maintain outstanding knowledge of LEAP and companion products.
• Promote use of LEAP products and drive adoption in Personal Injury.
• Ensure processes comply with up-to-date legislation within Personal Injury.
• Attend industry events to speak with existing customers and build strong relationships.

Legal Content Specialist, Personal Injury

Account Executive

• Identify, pursue, and close new business opportunities within a defined territory
• Conduct cold calling and follow-up, with support from a lead generation team
• Deliver compelling demonstrations of LEAP Estates' key benefits to prospective clients, both online and in person
• Consistently meet or exceed individual and team sales targets
• Successfully close new business deals through consultative selling techniques
• Attend and exhibit at conferences and events across the country
• Stay current on product updates and industry competitors to maintain a competitive edge
• Collaborate with senior leadership to align on sales strategies and performance goals
• Engage with clients to understand their unique requirements and business challenges
• Clearly communicate how LEAP’s solutions align with and support each client’s mission
• Ensure the successful delivery of client objectives and ongoing satisfaction with the solution

Sales Consultant

Customer Success Manager

• Ensure long-term retention of customers, maximising satisfaction and minimising churn
• Serve as a brand ambassador and subject-matter expert in LEAP software
• Work closely with clients nationwide to enable adoption of LEAP case management software
• Provide hands-on, on-site and face-to-face support from initial project meetings through follow-up training
• Contact customers post-install to introduce yourself and identify immediate concerns
• Touch base with customers throughout their lifecycle to promote new developments and full product use
• Analyse Customer Health metrics, NPS results, and feedback to identify disengaged customers
• Reach out pre-renewal to identify and resolve issues to prevent non-renewal
• Identify, schedule and conduct onsite/remote visits and training sessions
• Schedule visits when other departments identify a need
• Monitor high-volume call loggers and examine usage reports for unusual behaviour
• Convert happy customers into reference sites for New Business
• Attend industry events to engage with existing customers
• Script and conduct customer webinars to showcase new features and usage

• Sales Consultant, Manchester Office
• Permanent, Full-time, Hybrid
• LEAP is the leading provider of Legal Practice Productivity Solutions and part of ATI
• Market-leading software used by more than 100,000 lawyers and their staff in small and medium-sized law firms
• Join an international team of ~1000 employees across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland, and New Zealand
• Sales team responsible for renewals and new client acquisition; put LEAP software into the hands of more law firms worldwide
• Role requires resilience, determination, process orientation, consultative selling, and delivering product demonstrations
• Company offers focused training, uncapped commissions, and opportunities for career progression

Project Manager

• LEAP is a global LegalTech company providing legal practice productivity software used by law firms
• Lead projects that drive meaningful change across LEAP, reporting to the Global COO
• Define project strategies, scope and objectives and design fit‑for‑purpose solutions
• Coordinate cross‑functional internal and external stakeholders to align goals, timelines and deliverables
• Drive stakeholders to meet milestones through transparent communication and prioritisation
• Apply appropriate project management methodologies based on complexity and risk
• Build trusted relationships through clear, timely and tailored communication
• Champion innovation and continuous improvement in ways of working
• Identify, track and escalate risks, issues and delays to minimise impact
• Lead meetings to facilitate decision‑making, ensure alignment and progress projects to completion

Junior Project Manager

Frontend Engineer

• Build calculation objects using JavaScript
• Design and develop intuitive, user-friendly interfaces that provide seamless experiences across devices
• Develop Word Apps using React and JavaScript
• Analyse specifications to determine design and schedules for program development
• Design, build and maintain efficient, reusable, and reliable code
• Check, test and debug programs
• Develop procedures, identify and apply tools for quality assurance of software development
• Collaborate with cross-functional teams to define, design, and deploy new features.
• Optimise applications for maximum speed and scalability
• Manage tasks and communicate with team using JIRA and other Atlassian products
• Create technical documentation in Confluence
• Provide assistance and support to the Content team

Legal Content Specialist, Criminal Law

Legal Content Specialist, Personal Injury

Sales Consultant

Customer Success Manager

Sales Consultant

Junior Project Manager

Frontend Developer