Launch Potato

Product Manager

• Own the Salesforce Marketing Cloud product roadmap, defining and prioritizing capabilities that support business growth and customer engagement
• Establish scalable frameworks for journey orchestration, personalization, and automation
• Define platform standards, guardrails, and best practices to ensure consistent execution
• Serve as the primary liaison between CRM and Loyalty teams and Platform Engineering
• Translate business objectives into clear product requirements and prioritized backlogs
• Partner with Solution Architecture to define aligned implementation approaches
• Drive alignment across technical and non-technical stakeholders
• Own the end-to-end data flow strategy across the Salesforce Marketing Cloud ecosystem
• Ensure data quality, segmentation logic, and personalization accuracy
• Define integration requirements between SFMC and enterprise systems
• Establish governance standards for data usage, privacy, and compliance
• Evaluate and prioritize new platform capabilities, including AI-driven personalization
• Drive continuous improvement to increase platform efficiency and scalability
• Oversee the campaign development lifecycle from strategy through execution and analysis
• Implement A/B testing frameworks and optimization strategies

Product Manager, Marketing Automation

Ecommerce

• Monitor customer funnel performance across Skechers.com and the mobile app.
• Identify trends, friction points, and opportunities to improve conversion and customer engagement.
• Support analysis of product performance, promotions, pricing, and customer behavior.
• Track and report on key site performance KPIs and business impacts.
• Support A/B testing and experimentation initiatives focused on improving conversion and customer experience.
• Analyze customer behavior using tools such as GA4, Quantum Metric, FullStory, or similar platforms.
• Help prepare weekly and monthly business performance updates.

Ecommerce Experience Analyst

DevOps Engineer

• Own end-to-end operational reliability across the digital commerce stack.
• Ensure stability and performance of the Salesforce Commerce Cloud (SFCC) ecosystem.
• Design and implement monitoring frameworks across digital commerce services.
• Lead coordination of high-severity commerce incidents.
• Identify and remediate performance bottlenecks impacting site speed.
• Develop automation to reduce manual operational effort.

Senior Reliability Engineer, Digital Commerce

Sales

• Accogliere, ricevere e conoscere i nostri clienti
• Assistere nella vendita dei prodotti
• Illustrare le caratteristiche e i vantaggi dei prodotti
• Assistere i colleghi nella sistemazione dei prodotti

Addetto/a vendite – Stage

Digital Marketing

• Own service reliability across the full marketing platforms flow, including data ingestion, identity resolution, audience creation, segmentation, activation, campaign and journey execution, triggered and scheduled communications, loyalty program events, and downstream measurement.
• Ensure Salesforce Data Cloud audiences are accurate, timely, and operationally dependable, with strong controls around data freshness, segmentation quality, publish success, and downstream activation.
• Ensure Salesforce Marketing Cloud campaigns, journeys, automations, and email operations execute as designed, with clear operational thresholds, monitoring, and recovery playbooks.
• Ensure Salesforce Loyalty Management processes including member activity, accrual, redemption, promotions, and related integration points are reliable, traceable, and aligned with customer experience expectations.
• Build and maintain observability across platform health, business process health, and customer-impact signals, including dashboards, alerts, trend reporting, and escalation paths.
• Leverage Google Analytics and Quantum Metric to connect technical incidents to customer and business impact, including conversion degradation, journey drop-off, landing page friction, loyalty enrollment issues, and campaign experience problems.
• Define and manage SLIs, SLOs, and operational thresholds for business-critical marketing services, with proactive detection of platform and data issues before they impact customers or campaigns.
• Own end-to-end operational response for priority incidents, including detection, triage, severity assessment, stakeholder communication, vendor engagement, mitigation, recovery, and post-incident review — translating technical issues into clear business impact across audience activation, journeys, loyalty activity, deliverability, and digital experience.
• Lead incident coordination including bridge calls, cross-functional alignment, vendor escalation, recovery communication, and closure messaging, with defined update cadences for marketing operations, CRM, loyalty, analytics, leadership, and Salesforce support.
• Own release readiness and go/no-go support for all product changes, including risk assessment, dependency checks, and rollback readiness.
• Maintain steady-state operational risk reporting covering platform health trends, recurring failure patterns, deliverability risks, and proactive recommendations.
• Design and implement automation that reduces manual work, speeds recovery, and enables safer scale, including AI-assisted alert enrichment, knowledge retrieval, incident summarization, runbook execution, and low-risk self-healing patterns under human oversight.
• Define and maintain operational standards including runbooks, change controls, release readiness checks, and problem management processes for business-critical marketing services.
• Drive adoption of reliability engineering best practices across delivery and marketing technology teams.
• Partner with marketing operations, CRM, data engineering, eCommerce, loyalty, analytics, and vendor teams to ensure reliability considerations are built into new initiatives from the start, serving as a reliability advocate during architecture design and solution reviews.
• Collaborate with data engineering on proactive monitoring and validation of data accuracy, completeness, timeliness, and consistency across ingestion, identity resolution, transformation, and activation layers.
• Serve as the primary engineering partner for Salesforce Signature Success, incorporating Proactive Monitoring alerts and recommendations, managing escalations, and converting vendor insights into permanent improvements.
• Participate in a global support and escalation model while continuously reducing after-hours operational load through better monitoring, smarter automation, and stronger engineering discipline.

Senior Reliability Engineer, Digital Marketing

• Engage with customers to provide personalized advice on Skechers products, making sure each customer walks away with the perfect choice.
• Actively contribute to achieving store and individual sales goals.
• Keep the store looking its best by organizing displays, restocking shelves, and managing merchandise.
• Handle cashier responsibilities, accurately processing payments, and ensuring customers leave with a great final impression.
• Stay informed on Skechers latest footwear, apparel, and accessories sharing product details to improve the customer experience and boost sales.
• Work alongside other employees to create an inviting store environment that reflects the Skechers brand and meets company standards.

Retail Sales Associate

Customer Support

• Monitor customer orders through the Wholesale market
• Manage a high volume of calls
• Ensure the highest level of customer service to our wholesale customers.
• Provide post-sales service that adds value to the customer relationship.
• Manage calls, orders, replenishments, in-store service support, tagging, logistical issues.
• EDI integration.
• Sales reporting and analysis.
• Process necessary refunds or exchanges according to company policies and procedures.
• Work according to SOXX policies and procedures.
• Collaboration/communication with the Finance, Marketing, and Sales Network Department.
• Ad-hoc tasks and responsibilities as requested/assigned by the Customer Service Manager.

Customer Service Representative, Portuguese, Spanish, English

Product Specialist

Part Time Product Specialist

Performance Marketing

• Support the success and growth of our Make Money/Manage Money native and social media campaigns by executing campaign builds, monitoring performance, and assisting in optimizations that help scale winning strategies.
• Execute and manage social and native ad campaigns across platforms such Meta and Taboola.
• Monitor daily performance metrics and implement optimizations to creative, bids, and placements.
• Partner with senior media buyers to launch new campaigns and expand existing ones while supporting strategic growth.
• Facilitate creative testing by assisting with copy iteration, image/video swaps, and tracking results.
• Conduct competitor research and performance audits to surface new testing opportunities.
• Collaborate with the Content and Paid Media teams to ensure seamless campaign setup and timely asset delivery.
• Maintain campaign documentation and update performance trackers regularly to support team throughput.

Paid Media Specialist

• Support the success and growth of our Make Money/Manage Money native and social media campaigns by executing campaign builds, monitoring performance, and assisting in optimizations that help scale winning strategies.
• Execute and manage social and native ad campaigns across platforms such Meta and Taboola
• Monitor daily performance metrics and implement optimizations to creative, bids, and placements
• Partner with senior media buyers to launch new campaigns and expand existing ones while supporting strategic growth
• Facilitate creative testing by assisting with copy iteration, image/video swaps, and tracking results
• Conduct competitor research and performance audits to surface new testing opportunities
• Collaborate with the Content and Paid Media teams to ensure seamless campaign setup and timely asset delivery
• Maintain campaign documentation and update performance trackers regularly to support team throughput.

Paid Media Specialist, Social

• Support the success and growth of our Make Money/Manage Money native and social media campaigns by executing campaign builds, monitoring performance, and assisting in optimizations that help scale winning strategies.
• Execute and manage social and native ad campaigns across platforms such Meta and Taboola
• Monitor daily performance metrics and implement optimizations to creative, bids, and placements
• Partner with senior media buyers to launch new campaigns and expand existing ones while supporting strategic growth
• Facilitate creative testing by assisting with copy iteration, image/video swaps, and tracking results
• Conduct competitor research and performance audits to surface new testing opportunities
• Collaborate with the Content and Paid Media teams to ensure seamless campaign setup and timely asset delivery
• Maintain campaign documentation and update performance trackers regularly to support team throughput

Paid Media Manager

Security Engineer

• Define, implement, and continuously improve the Security Architecture operating model, including engagement processes, service definitions, and integration with technology delivery teams
• Develop and maintain practical security roadmaps aligned to business strategy, technology direction, and evolving threat landscape
• Track and define security architecture approaches for emerging technologies, including AI/ML and agentic systems, ensuring appropriate controls, risk management, and alignment with enterprise standards
• Establish and govern enterprise security standards, patterns, and architectural principles, ensuring consistency, accuracy, and ongoing maintenance
• Develop and maintain reusable reference architectures and security design patterns that enable scalable and secure implementation across domains
• Partner with various technology teams to proactively embed security into system design, architecture reviews, and technology selection
• Provide architectural guidance across key domains including enterprise infrastructure, cloud platforms, applications, data security, and identity-related controls
• Evaluate proposed architectures, designs, and solutions for alignment with security standards, risk posture, and enterprise security architecture
• Act as a security architecture subject matter expert in business and technology initiatives, ensuring security considerations are addressed early in the design lifecycle
• Provide architectural oversight and guidance for security tooling, ensuring effective integration, coverage, and alignment with enterprise needs
• Maintain awareness of regulatory and compliance requirements (e.g., PCI, SOX, GDPR/CCPA) and ensure security architecture aligns with applicable obligations

Security Architect

Manager

• Mentor, coach, and motivate employees to achieve sales management goals, deliver outstanding customer service, and foster a positive work environment.
• Act as a brand ambassador by ensuring product displays and store layouts meet Skechers' high standards for style and innovation.
• Monitor stock levels, manage restocking processes, and organize the sales floor to create a seamless shopping experience.
• Oversee store systems, including scheduling, opening/closing procedures, and operational processes.
• Drive revenue growth by implementing performance strategies, setting expectations, and exceeding sales goals.
• Proactively address operational challenges and resolve customer concerns to maintain satisfaction.

Retail Assistant Store Manager

• Mentor, coach, and motivate employees to achieve sales management goals, deliver outstanding customer service, and foster a positive work environment.
• Act as a brand ambassador by ensuring product displays and store layouts meet Skechers' high standards for style and innovation.
• Monitor stock levels, manage restocking processes, and organize the sales floor to create a seamless shopping experience.
• Oversee store systems, including scheduling, opening/closing procedures, and operational processes.
• Support peak store operations by occasionally lifting and moving boxes (up to 50 lbs.).
• Drive revenue growth by implementing performance strategies, setting expectations, and exceeding sales goals.
• Proactively address operational challenges and resolve customer concerns to maintain satisfaction.

• Ensure exceptional customer experience throughout the store
• Manage daily operations
• Motivate team to achieve goals