Labcorp

Learning and Development

• Performs training of newly hired employees
• Provides re-training on company topics such as policies, procedures, and programs as needs dictate
• Conducts group and individualized training for purposes of work performance enhancement and general education
• Serves as a procedural and compliance resource for employees in assigned areas.

Technical Training Coordinator

Business Analyst

• Accountable for the monitoring and reporting of clinical study laboratory metrics
• Ability to extract information from multiple data sources, converting the raw data into meaningful and actionable insights, and presenting key findings to all stakeholders (internal and external)
• Performing risk assessments on low complexity studies in coordination with the Global Study Manager and the Study Design Lead prior to study start and proposing monitoring solutions to mitigate the identified risks
• Utilizing analytics/visualizations to review study laboratory data for your assigned studies to identify issues and to ensure risks are proactively addressed
• Liaise with Developers to ensure development of monitoring tools are completed to the client’s specifications
• Ensure regular communication with your key stakeholders
• Support Risk Management Plan creation and ongoing maintenance through monitoring and analysis
• Participate actively to Labcorp development through continuous process improvements
• Be able to act efficiently in an environment with dynamic timelines and priorities
• Participate in functional meetings and provide input, keeping processes up to date
• Comply with internal strategy
• Support a culture of continuous improvement, quality and productivity

Clinical Data Risk & Solutions Analyst – Global Monitor

DevOps Engineer

• Own operations across multi-account architectures (via AWS Organizations, Identity Center with ABAC, and SCPs) ensuring security, compliance, and cost efficiency.
• Build and maintain self-service Terraform modules, pipelines, and automation for provisioning resources and bootstrapping applications, championing reproducible infrastructure through CI/CD workflows (GitHub Actions, Jenkins).
• Automate relentlessly, define best practices, and work across engineering teams to improve reliability, cost efficiency, and developer experience.
• Collaborate to improve resilience, scaling, and performance.
• Implement and monitor security controls in partnership with InfoSec.
• Mentor engineers across platform and application teams, advocating for best practices and driving standardization, automation, and operational excellence.
• Serve as an escalation point for complex operational incidents and post-mortem analysis.
• Participate in an on-call rotation and perform additional duties, as assigned.

Senior Cloud Operations Engineer

Data Scientist

• Design, develop, and deploy production-ready machine learning models through real-time API integrations
• Apply cutting-edge Generative AI techniques to solve complex healthcare and business challenges
• Participate in the full lifecycle of AI solution delivery—from data exploration and model development to integration, testing, and monitoring

Intern – Data Science, Artificial Intelligence

Full-stack Engineer

• Develop Android applications using Kotlin and Java
• Integrate REST APIs and third-party SDKs into applications
• Collaborate with cross-functional teams to deliver high-quality software
• Maintain high standards of code quality and performance

Software Engineer

Billing Specialist

• Review Correspondence request to send invoices, transfer, make adjustments, research and make claim and/or invoice updates in billing system
• Composing email communications to Internal and External customers in a clear and professional manner, providing updates and additional information needed for follow up
• Run status checks on large spreadsheet invoice/claim correction files to verify that all updates are completed; noting missing information that needs to be shared back with the customer to complete request
• Follow Approved SOP’s to update and provide necessary information to resolve correspondence request

Billing Correspondence Coordinator I, Correspondence Billing Specialist

• Develop through modern Agile development methodologies intuitive, easy-to-use software in collaboration with the development team, product owners, project managers, business analysts, UX designers, quality assurance and business users across the organization.
• Perform full-stack application development using advanced expertise in OO programming & design patterns
• Deliver reusable and shared UI components, advanced scripting solutions, and implementations of complex business applications
• Design and code complex RESTful micro services for new applications and enhancing existing applications.
• Take ownership of assigned application development tasks with minimal guidance.
• Follow best practices for test-driven development and QA automation integration.
• Provide modern and performant solutions for large-scale applications.
• Use AI to accelerate quality software development

Software Development Engineer I

Manager

• Direct the daily operational activities of the technical and non-technical operations at the Microbiology Labs
• Effectively manage the staffing of the department and monitor the production schedule
• Directly supervise, train, and mentor laboratory staff
• Ensure the diagnostics laboratory provides market leading service levels
• Resolve client inquiries and operational issues in a timely manner
• Ensure laboratory is compliant with corporate, state and federal regulatory requirements
• Assist with developing and implementing laboratory procedures and installation of equipment and methods
• Manage staff including recruiting & hiring qualified employees, performance management, training and development
• Ensure effective communication with leadership, clients, sales, corporate operations, and all departmental staff
• Conduct departmental meetings and ensure appropriate departmental communication
• Investigate deviations from established procedures

Lab Manager – Microbiology

Customer Support

• Champion customer experience at the executive level, building credibility as a trusted advisor through strategic storytelling and thought leadership that shapes business priorities and drives customer-centric culture
• Lead enterprise-wide Net Promoter Score program, collaborating across business units on survey design, deployment, analytics, and governance
• Evolve the program by fostering best-in class AI-enabled capabilities to enhance predictive insights, automation and reporting
• Develop comprehensive multi-channel feedback strategy (relationship, transactional, journey-based) incorporating active and passive listening posts
• Lead the translation of customer insights (qualitative and quantitative) into strategic imperatives, guiding executive decision-making and business transformation
• Partner with executives to prioritize initiatives based on NPS and related KPIs, fostering customer-centric decision-making
• Benchmark performance against industry standards and provide thought leadership on CX trends
• Serve as Qualtrics platform leader, managing advanced survey builds, dashboards, workflows, automations, and integrations
• Oversee vendor relationships ensuring compliance with healthcare and B2B standards
• Partner with IT to ensure seamless data integration and flow
• Identify customer trends, issues, and opportunities to inform CX strategy
• Measure success of customer improvement programs; analyze feedback to identify pain points and root causes
• Leverage advanced analytics and AI to enhance actionability and depth of insights
• Create compelling data visualizations and dashboards that tell the customer story
• Build and lead high-performing team of analysts and program managers
• Establish team goals, performance metrics, and development plans
• Foster culture of innovation, continuous learning, and customer advocacy
• Mentor team in advanced analytical techniques and strategic thinking

Director, Customer Experience, Insights & Analytics

Business Development Rep

• Oversee the regional sales and account management function for representatives who promote the Labcorp's offerings to physicians in the specialty and core segment across a geography consisting of New Orleans, Baton Rouge, Monroe, Shreveport and surrounding areas in Louisiana.
• Achieve company objectives through effective planning, setting sales goals, analyzing performance data, and projecting future performance
• Represent Labcorp, with a comprehensive understanding of our offerings
• Lead a team of experienced core and specialty sales reps and account managers to drive growth in our clinical segment
• Drive culture and develop talent
• Develop and implement new revenue generation models as well as targeting and positioning strategies
• Develop and maintain high-level relationships with key accounts and C-suite customers
• Research industry and segment trends in order to identify customer needs for segment-specific targeting and positioning strategies
• Hire, train, motivate, and advise a team of sales representatives
• Continuously develop personal leadership, hiring, and training skills while ensuring the team is using effective sales tactics to meet revenue objectives
• Implement and direct the field sales plan within the assigned sales region/division so as to achieve stated sales objectives
• Act as the interface between the sales force and laboratory operations leadership
• Understand industry and local market trends to help create customer and segment-specific targeting and positioning strategies

Regional Manager, Business Development

• Identify, assess, and solve sophisticated business problems for integrating the Workday cloud application with external applications across a wide array of Human Capital Management functions
• Lead the design, build, and testing of Workday integration code base including Studio, EIB, Cloud Connect, Orchestrate, API, RaaS, DT, Extend and supporting 3rd party coding
• Partner with HR, Payroll, Finance, and IT teams to understand business requirements and translate them into scalable integration solutions
• Work with business to analyze, research, debug and resolve Workday Integration production related issues
• Identify opportunities to enhance integration performance, automate processes, and improve system efficiency
• Ensure integrations adhere to security best practices, data privacy regulations, and compliance standards
• Lead integration testing activities, prepare test scripts, conduct Unit and UAT testing
• Write and maintain XSLT, and MVEL expressions to manipulate data and automate business logic within Workday Studio Integrations
• Thoroughly document integration processes, configurations for future reference
• Experience working in Agile environments, managing multiple projects, and meeting deadlines

Senior Workday Integration/Extend Developer

Program Manager

• Contribute to product team initiatives that improve the use of protocol and lab documents during clinical trials and support downstream analytical services.
• Review clinical trial protocols and accurately document protocol metadata into source systems, including translating lay clinical indications into standardized codes (e.g., ICD).
• Develop expertise in protocol documentation and lab manual structure/ontology to support product requirements gathering.
• Support creation of clinical trial examples and test cases for machine learning training, including generating example lab queries and leveraging AI tools to expand datasets.

Intern – Clinical Trial Program Manager

SDET

• Continue to develop technical programming skills building test automation scripts for UI and API services using automation tools like Selenium, RestAssured and programming/scripting languages like Java/Python, etc.
• Perform manual testing to understand the application workflow and convert those into automated test scripts
• Create and maintain automated test scripts in defined repository
• Integrate scripts into the continuous delivery pipeline and provide output reporting for test execution runs
• Manage and organize test data and perform data analysis

Intern – Test Automation Engineer

Medical Billing and Coding

• Billing Data Entry involved which requires 10 key skills
• Compare data with source documents and enter billing information provided
• Research missing or incorrect information
• Verification of insurance information
• Ensure daily/weekly billing activities are completed accurately and timely
• Research and update billing demographic data to ensure prompt payment from insurance
• Communication through phone calls with clients and patients to resolve billing defects
• Meeting daily and weekly goals in a fast-paced/production environment
• Ensure billing transactions are processed in a timely fashion

Billing Coordinator I – Healthcare Billing Specialist

Account Manager

• Lead a key strategic account across the drug development continuum within the Drug Development and Diagnostic group
• Provide strategic partnership experience and drug development consultation for key and/or growth account with limited assistance
• Responsible for overall delivery and managing overall quality aspects of critical deliverables (KPIs, milestones, quality audits, rebates)
• Initiate and/or maintain key interface with internal/external key stakeholders and senior executive teams based on client portfolio
• Identify business growth opportunities and ensure the seamless integration of current and new services
• Lead and coach client team members toward a culture of accountability for dependable delivery and commitment to quality, science, innovation, and driving growth