Kyndryl

Director

• Spearhead and manage comprehensive compensation and benefits programs across a designated region.
• Lead and engage a team of Compensation and Benefits specialists to ensure execution of global and in-country Compensation, Benefits, and Retirement programs across the region.
• Build and maintain standardized processes, creating comprehensive process documents, maps, and standard operating procedures to ensure efficiency and consistency.
• Proactively identify trends in escalations, measure SLAs and KPIs using data and analytics, and recommend process improvements or policy adjustments to enhance service delivery.
• Serve as the final escalation point for high-impact or sensitive employee benefits inquiries and act as a liaison between team members, vendors, HR teams, and leadership.
• Partner with HR leaders through regular interlocks to track progress and performance, identify areas for improvement, and provide data-driven insights on compensation and benefits costs, compliance considerations, and evolving employee expectations.
• Ensure alignment with the broader Total Rewards Center of Excellence and identify ways to enhance the employee value proposition.
• Maintain compliance with local laws and policies, adhering to data protection and privacy laws.
• Partner with the Knowledge team to develop and maintain HR knowledge articles, communicate process changes, and strengthen process knowledge for the HR community, managers, and employees related to Total Rewards.
• Champion employee interests while balancing organizational needs and deliver a top-tier service experience.

Associate Director, Total Rewards Delivery

Security Engineer

• Lead development, implementation, and maintenance of security strategy within Service Provider organization
• Conduct risk assessments and threat modeling to identify and prioritize risks
• Create security architecture framework using experience in Service Provider environment
• Maintain policies, standards, and guidelines related to information security
• Collaborate with cross-functional teams to implement security controls (encryption, authentication, authorization)
• Conduct security reviews of vendors and third-party partners
• Perform regular security and risk reviews and recommend remediation activities
• Advise senior leadership on security best practices and emerging threats

Director, Principal Security Architect

• Lead strategic transformation initiatives for Workforce Solutions Organisation within Consult business
• Align delivery model with professional services organisation principles
• Matrixed collaboration with practices, learning, analytics, and offering teams
• Analyse organisational structures, processes, and behaviours to identify improvements
• Design and implement scalable operating models and cross-functional process redesigns
• Drive change management initiatives and define/track KPIs
• Champion internal mobility, upskilling, and reskilling initiatives
• Enable location strategy and workforce planning in alignment with business growth

Director of Workforce Transformation, Consulting Services

Full-stack Engineer

• Drive the growth of Consult LC/NC Delivery unit in Italy as LowCode/NoCode Technical Leader
• Build and lead a high-performing LC/NC Delivery Unit team
• Ensure cost-effective application development, integration, and management
• Develop Application Services strategies and expand presence in the Digital domain
• Shape the consult LC/NC unit delivery strategy and roadmap for Italy, collaborating closely with local Account teams and customers
• Drive business development across Italy and define, design, and deploy LC/NC solutions
• Support customers in modernizing legacy applications and processes
• Build and foster relationships with LC/NC technology partners (e.g., OutSystems, Microsoft)
• Act as trusted advisor to customers and ensure successful delivery of Digital Transformation programs
• Provide technical leadership on enterprise-wide application design standards, integration, and security best practices

Technical Lead, App Services, LowCode/NoCode

ServiceNow

• Design, develop, and implement cutting-edge software solutions for cloud-based managed services.
• Implement components from design documentation and functional programming specifications.
• Ensure implemented components are documented, unit-tested, and ready for integration.
• Architect solutions, test code, and build CI/CD pipelines.
• Provide work estimates and guide features, functional objectives, or technologies for stakeholders.
• Drive innovation, take ownership, and collaborate in a fast-paced Software Engineering - Development team.

ServiceNow Developer, ITOM

Manager

• Design, build, manage and modernize mission-critical technology systems at Kyndryl
• Set up and grow an Application Test Factory in terms of people, processes, and tools
• Define test strategies, specifications, test cases, and test plans based on design and business documentation
• Develop, implement, and execute processes to validate, track, and report on software quality and performance
• Develop, execute, and maintain automation test cases for acceptance, integration, and regression testing
• Lead quality engineering discussions and mentor QA Engineers
• Drive efficiency through automation and integrate testing into CI/CD pipelines
• Ensure scalability, performance, and reliability of enterprise platforms through rigorous testing
• Collaborate with development teams and stakeholders to resolve issues and support application delivery

Consult Application and Test Manager

• The Customer Partner and Federal Unit Leader has end-to-end responsibility for relationship management, account growth and profitability.
• Creates, maintains, and develops deep customer relationships and bring 'the best of Kyndryl' to credibly build and maintain valued customer relationships at the highest level.
• Drives proactive account growth with focus on selling new offerings and minimizing erosion in renewals.
• Responsible for unit financial targets - volume signings and revenue targets.
• This role will also be responsible for driving cost management and standardization of delivery services.
• Customer Success, Commercial Success, Distinctive Expertise and Focus on People: Responsible to drive profitable growth leading with a consultative approach and Kyndryl Consult.
• Responsible for lead generation through to closure, driving new scope and value, and minimizing erosion in our ongoing business and renewals
• Deliver on budget, owning revenue, profit/loss, and growth objectives
• Ensure account profitability, leading operating margin improvement of existing business while generating profitable growth.
• Increases utilization and billability of resources assigned to their account
• Generate opportunities, drives through to closure and expands existing work into larger scope and new capabilities; build a GTM pipeline with partners to jointly pursue and win deals
• Demonstrate distinctive expertise. Build deep market expertise and apply that expertise to help Federal customers realize value
• Own account P&L, drives customer satisfaction, and ensures account compliance by acting with integrity
• Drive standardization of delivery for Honda account globally and global cost management oversight
• Invest in the development of the people on the account and across Kyndryl to develop the next generation of talent
• Act as a steward of the Kyndryl culture
• Are you ready to take on an exciting challenge as an Account Management Partner with Kyndryl? We're looking for a dynamic individual like you, who can revolutionize relationship management, drive account growth, and boost profitability.
• In this role, you'll have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to the table and building trusted relationships with top-level executives.
• But this position is about more than just maintaining the status quo. As an Account Management Partner, you'll be at the forefront of driving proactive account growth. You'll focus on not only selling new offerings but also minimizing erosion in renewals, ensuring that our largest accounts continue to flourish and thrive.
• You won't just be a cog in the machine; you'll be a strategic mastermind responsible for developing and executing cutting-edge account strategies.
• Your expertise will lead to the successful growth and retention of Kyndryl's most valuable accounts.
• With your sharp eye for identifying and qualifying new opportunities, you'll build relationships with key decision-makers and deliver tailor-made solutions that cater to the unique needs of each customer.
• Collaboration is key, and as an Account Management Partner, you'll work closely with other sales team members to ensure a seamless account management process.
• Together, you'll execute every aspect flawlessly, from the initial prospecting stage to closing deals and beyond.
• Not only will you lead one or more Portfolio or Strategic accounts, but you'll also be the driving force behind generating new opportunities and expanding existing work into larger scopes and new capabilities.
• By building a strong go-to-market pipeline with our partners, you'll join forces to pursue and conquer new deals, taking Kyndryl to unprecedented heights.
• You're not just an expert in our industry—you're an expert in the industry.
• With your deep knowledge of external best practices, you understand how they can impact our customers. By staying ahead of the curve, you'll continuously provide innovative solutions that position Kyndryl as a leader in the market.
• As an owner of the account P&L, you'll take charge of customer satisfaction, ensuring that our clients are not only happy but also successful.
• Integrity is at the core of everything you do, and you'll go above and beyond to ensure account compliance and maintain a stellar reputation.
• If you're ready to embark on an exhilarating journey with Kyndryl, where your skills, expertise, and creativity will shape the future of account management – then we can't wait to meet you.
• Join our team and let's make remarkable things happen together.
• Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
• Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
• Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Director, Federal Customer Partner – Unit Leader

Sales

• The Role: As the Associate Director, SAP Sales Specialist you will be responsible for driving sales and delivering transformational SAP services, culminating in recurring annual managed services business.
• In this role, you'll be involved in strategic planning, business development, customer relationship management, and ensuring the delivery of high-quality SAP consulting services across a specific set of accounts or coverage area.
• You will work closely with senior executives, customers, partners, and cross-functional teams to achieve business objectives and drive growth.
• Your Key Responsibilities include: Business Development: Identify and pursue new business opportunities, build strong customer relationships, and expand the SAP portfolio across the region. This includes planning, solutioning, and delivering customer journeys from ECC to SAP’s RISE & S/4HANA offerings
• Customer Management: Serve as the primary point of contact for key customers, ensuring satisfaction and fostering long-term partnerships.
• Customer engagements: Understand customer challenges, diagnose and troubleshoot requirements to help drive and develop innovative SAP solutions, including strategy, technology, migration, and management changes based on specific customer needs and requirements. This includes experience in RFP, RFI and proposal solutioning and writing.
• Financial acumen: Oversee the financial planning of customer proposals and ensure profitable delivery of the SAP services, including budgeting, forecasting, and achieving revenue and profitability targets.
• Monitor Service Delivery: Responsible for driving successful delivery of services using your experience and knowledge of implementing SAP and Data solutions from a functional / technical perspective.
• Technical leadership: Lead and run design workshops; identify business requirements and map to SAP solutions. Identify functionality gaps and build necessary extensions. Interface with business to understand the scope and requirements. Support in pre-sales cycles.
• Deep experience with at least one of the SAP Modules (FI, CO, SD, PP, MM QM, PS, PM, SCM)
• Collaboration: Work closely with internal and external stakeholders and business units to deliver integrated solutions and drive overall business success. Collaborate with partners and consulting firms, where required, to create comprehensive solutions for customer problems.

Associate Director, SAP Sales Specialist

Artificial Intelligence

• Build and implement automated quality assurance best practices to ensure reliability and performance of our AI systems
• Design and develop robust context systems that determine how AI systems store, recall, and utilize information during tasks and conversations
• Develop and maintain analytics and data models that underpin scalable and high-performing AI products
• Integrate specialized knowledge and workflows to tailor AI interactions for industries such as IT, healthcare, or finance
• Analyze AI system outputs and user feedback to identify areas for improvement and refine context and prompt strategies
• Create and maintain comprehensive documentation of prompt design patterns and context engineering best practices
• Partner with diverse teams to align context strategies with project goals and seamlessly integrate AI capabilities into products and workflows