Kyndryl

Software Engineer

• Solve complex problems and identify potential future issues across the spectrum of platforms and services
• Manage systems data for clients and providing day-to-day solutions and security compliance
• Oversee a queue of assignments and work directly with technicians
• Recommend modernization options and identify new business opportunities
• Cultivate relationships with other teams and stakeholders

Mainframe CICS System Programmer

• Solve complex problems and identify potential future issues across various platforms and services
• Manage systems data for clients and provide day-to-day solutions and security compliance
• Oversee a queue of assignments and work directly with technicians, prioritizing tickets
• Collaborate with clients from various industries, from banking to retail
• Recommend modernization options and identify new business opportunities
• Cultivate relationships with other teams and stakeholders

Mainframe MQ System Programmer

Engineer

• Designing, developing, and implementing software solutions
• Implementing identified components
• Ensuring components are documented, unit-tested, and ready for integration
• Architecting solutions and deploying CI/CD pipeline
• Providing work estimates for development tasks
• Guiding technology and feature objectives

IAM Engineer

Infrastructure Engineer

• Maintain and enhance the infrastructure for cybersecurity operations
• Orchestrate infrastructure to keep systems protected from adversaries
• Safeguard computer systems, networks, and data from unauthorized access and theft
• Preserve the integrity of IT infrastructure and the sanctity of data

Cybersecurity Infrastructure Specialist

Administration

• Solve complex problems and identify potential future issues across platforms and services
• Manage systems data for clients and provide day-to-day solutions and security compliance
• Oversee queue of assignments and work with technicians to prioritize tickets
• Recommend modernization options and identify new business opportunities

Systems Administrator

Learning and Development

• Apply Kyndryl’s structured change management approach to deliver successful transformations
• Conduct stakeholder assessments and impact analyses
• Develop and deliver targeted communications and program narratives
• Design and implement learning deliverables, support end-user training, and track adoption progress
• Mobilize change champions, monitor readiness, and gather feedback to ensure sustainable engagement
• Partner with project managers, sponsors, and business leaders to align change strategies with business objectives
• Drive continuous improvement and knowledge sharing across transformation programs.

Organizational Change Management Consultant

Cloud Engineer

• Ontwerpen en implementeren van complexe IT-oplossingen.
• Documenteren van de oplossing.
• Begeleiden van project- & supportteams tijdens de realisatie.
• Bewaken van de integrale architectuur.
• Communiceren van technische oplossingen aan niet-technische stakeholders.

Infrastructure Cloud Architect

• Supervise and control intricate networks and applications
• Operate distributed systems in a multi-vendor environment
• Perform batch operations as per service agreements
• Analyze first-level issues across systems and resolve/routing issues as appropriate

Windows, VMware Administrator

Salesforce Developer

• Analyze, diagnose, and resolve functional and technical incidents related to Salesforce Marketing Cloud, Sales Cloud, and Service Cloud
• Validate configurations in Marketing Cloud and their correct integration with Sales and Service Cloud
• Manage tickets according to priority, impact, and response time criteria defined by the AMS service
• Collaborate with marketing, sales, customer service, and IT teams to manage adjustments, fixes, or enhancements
• Create and optimize SQL queries and AMPscript scripts for campaign segmentation and personalization
• Participate in functional testing for new campaigns, processes, or enhancements

Salesforce Technical-Functional Analyst

Operations

• Operate and monitor automated workflows (jobs/chains) in Control‑M
• Monitor the health of transactional systems and availability dashboards
• Log, classify, prioritize, and follow up on tickets in the corporate ITSM tool
• Administer and validate backups and restorations using designated platforms
• Support release and maintenance windows
• Collaborate with multidisciplinary resolver teams to ensure definitive resolution
• Identify error patterns and opportunities for automation or standardization

Operations and Monitoring Analyst – AMS

Backend Engineer

• Analyze, diagnose, and resolve technical incidents related to Java applications
• Validate synchronous and asynchronous integration flows
• Collaborate with development teams to manage fixes, adjustments, or improvements
• Maintain updated technical documentation, including configurations and support evidence
• Participate in functional and technical testing (SIT/UAT) to validate changes
• Identify opportunities to optimize applications and integration flows

Java Technical Analyst, Developer

• Receive, log, and classify incidents and service requests within the AMS service related to the assigned SAP module (MM or FI or SD)
• Perform initial triage to identify incident type, affected process, business impact, and priority
• Resolve Level 1 and selected Level 2 functional incidents within the defined scope
• Correctly route and escalate incidents requiring specialized support to the appropriate resolver groups (senior functional consultants, ABAP, BASIS, interfaces, security, etc.)
• Ensure tickets contain complete and high‑quality information prior to escalation (clear description, transactions, documents, evidence)
• Actively track the full ticket lifecycle, ensuring timely updates, correct ownership, and SLA compliance
• Perform functional analysis of processes related to the assigned module: MM: purchasing, requisitions, purchase orders, goods receipts, logistics invoices; FI: general ledger, accounts payable/receivable, accounting documents, reconciliations; SD: sales orders, deliveries, billing, pricing
• Identify whether incidents are operational, configuration, data‑related, or process‑driven
• Execute and coordinate functional testing to validate fixes or implemented solutions
• Document analyses, root causes, and implemented solutions for future reference
• Act as an operational control point between end users, Service Desk, and SAP support teams
• Coordinate with senior consultants and technical teams to ensure proper ticket assignment and resolution
• Participate in operational follow‑up meetings and incident review sessions
• Maintain up‑to‑date operational documentation: escalation flows, dispatching criteria, incident categorization, and functional guides
• Support the preparation of operational reports (ticket volumes, resolution times, backlog, trends)
• Record recurring solutions and incident patterns in the AMS knowledge base
• Support audits and internal reviews by providing service evidence and operational metrics
• Actively participate in SIT/UAT functional testing, validating processes for the assigned module
• Provide support during release cycles, prioritizing and routing post‑production incidents
• Support stabilization phases, ensuring operational continuity
• Identify improvement opportunities in incident classification, prioritization, and routing
• Propose operational adjustments to reduce resolution times and rework
• Collaborate in standardization, documentation, and AMS Service Desk optimization initiatives
• Support knowledge transfer activities for more junior team members

AMS Functional Consultant – SAP MM, SAP FI, SAP SD

• Analyze, diagnose, and resolve functional incidents related to SAP CAR
• Validate correct data processing and integration between SAP CAR and external systems
• Document analyses, findings, root causes, and preventive recommendations
• Collaborate with ABAP and functional teams to resolve incidents
• Maintain up-to-date functional documentation

AMS Functional Consultant – SAP CAR

Database Administrator

• Solve complex problems and identify potential future issues across platforms and services
• Manage systems data for clients and provide day-to-day solutions and security compliance
• Oversee a queue of assignments and work directly with technicians
• Recommend modernization options and cultivate relationships with teams and stakeholders

IBM i, AS/400 Database Administrator – Performance & Capacity Specialist

• At the forefront of designing, developing, and implementing cutting-edge software solutions
• Responsible for implementing identified components
• Ensure that implemented components are documented, unit-tested, and ready for integration
• Architect the solution, test the code, and deploy and build a CI/CD pipeline
• Provide work estimates for assigned development work
• Guide features, functional objectives, or technologies being built for interested parties