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Senior Technical Consultant – Shift Lead, Apple Devices
KyndrylSenior Technical Consultant for Kyndryl managing high-volume device migrations across Microsoft 365 tenants. Leading technical authority and ensuring operational control in a 24x7 factory model.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong technical leadership in device migration processes, particularly in M365 tenant-to-tenant migrations, while ensuring compliance with device policies and effective documentation practices.
Highest-signal resume keywords
M365 Tenant-To-Tenant Device MigrationJamf ExpertiseAutomated Device Enrolment (ADE)PowerShell AutomationMacOS Provisioning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Device Compliance PoliciesConfiguration ProfilesTroubleshooting Enrolment FailuresPlatform Single Sign-On (PSSO)Runbook-First Factory Model
Soft Skills
Strong Documentation Discipline
Tools & Technologies
Kandji/IRUTicketing System
Industry Keywords
Shift-Based Delivery24x7 EnvironmentDevice MigrationEvidence CaptureShift Handover Packs
Tech Stack
Tools & technologiesJamfMacOS
About the role
Key responsibilities & impact- Lead the technical delivery of device migration waves during your shift
- Own shift-level triage for device migration failures
- Validate pre-req readiness
- Oversee execution of tenant transition steps for Automated Device Enrolment (ADE) where applicable
- Manage the shift backlog in the agreed ticketing system
- Drive strong evidence capture
- Coordinate shift handover packs
- Partner with the Devices Solution Architect / discipline lead to update runbooks
- Engage vendor/tool support channels as required
- Lead post-migration validation checks and hypercare support
Requirements
What you’ll need- Delivered at least one production M365 tenant-to-tenant device migration as a technical lead/SME
- Strong hands-on expertise with Jamf, Kandji/IRU, MAC OS provisioning, device compliance policies, configuration profiles and troubleshooting enrolment failures
- Hands-on experience with Automated Device Enrolment (ADE)
- Competence in Platform Single Sign-On (PSSO)
- Demonstrated ability to operate in a runbook-first factory model
- Proven experience working shift-based delivery within a 24x7 environment
- Strong PowerShell and MacOS specific automation capability
- Strong documentation discipline
Benefits
Comp & perks- Flexible, supportive environment
- Be Well programs designed to support well-being