Kyndryl

Software Engineer

• Manage DB2 ZPARM settings and optimize system parameters
• Use tools like IBM Omegamon, CA Insight, and BMC Mainview for performance monitoring
• Troubleshoot DB2 system issues, diagnose performance bottlenecks
• Coordinate with vendors for PMR ticket resolution and issue debugging
• Support transactional environments like CICS and IMS with DB2

Mainframe DB2 System Programmer

Artificial Intelligence

• Shape market-leading offerings (products and services)
• Define and evolve Data and AI transformation services
• Drive consistency and quality across delivery methods
• Engage CxO and senior leaders as a credible adviser
• Lead advisory engagements from framing through decision support
• Deliver transformation outcomes across large, complex programmes
• Drive new business: identify opportunities and shape propositions
• Provide thought leadership in the market

Director, Data & AI Products and Transformation

Affiliate Manager

• Create, maintain, and develop deep customer connections
• Drive proactive account growth and minimize erosion in renewals
• Lead one or more Portfolio or Strategic accounts
• Collaborate with sales team members on account management process
• Build relationships with key decision-makers and deliver tailored solutions
• Identify and qualify new opportunities and generate new deals

Customer Partner

• Contribute to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems
• Long-range strategic planning of IT infrastructure and operational execution
• Deal with both client expectations and internal challenges
• Collaborate closely with Architects, Technicians, and PMs throughout the lifespan of a project

Mainframe z/OS System Programmer, SME

• Solve complex problems and identify potential future issues across the spectrum of platforms and services.
• Manage systems data for clients and provide day-to-day solutions and security compliance.
• Oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.
• Recommend modernization options, identify new business opportunities, and cultivate relationships with other teams and stakeholders.

Mainframe CICS System Programmer – SME

Administration

• Manage DB2 ZPARM settings and optimize system parameters
• Use tools like IBM Omegamon, CA Insight, and BMC Mainview for performance monitoring
• Strong knowledge of IBM utilities (REORG, RUNSTATS, LOAD, UNLOAD)
• Troubleshoot DB2 system issues, diagnose performance bottlenecks
• Coordinate with vendors for PMR ticket resolution and issue debugging
• Support transactional environments like CICS and IMS with DB2

Mainframe DB2 System Administration, DB2 Z/OS

ServiceNow

• Define, implement, and maintain the Configuration Management process in line with ITIL best practices
• Own the CMDB data model and enforce data standards
• Oversee discovery tools and manage data sources
• Define service mapping strategy aligned with business services and CMDB architecture
• Create and maintain Business Services and Application Services in ServiceNow

Senior ServiceNow ITOM, CMDB Manager

Chief Technology Officer

• Develop and communicate a progressive, long-term technology strategy that aligns with corporate objectives, anticipates future needs, and establishes a competitive edge.
• Design and oversee the implementation of a high-level technology architecture that supports scalability, security, and resilience.
• Ensure alignment between the company’s architectural frameworks and its business goals, enabling the organization to adapt swiftly to market changes and customer’s needs.
• Work closely with senior leadership across sales, development, operations, and finance to integrate technology and architectural goals with broader business strategies.
• Spearhead the evaluation and integration of emerging technologies that enhance product offerings, customer experiences, and operational efficiencies.
• Guide the development of banking platform solutions that are customer-centric, flexible, and adaptable to future needs.
• Architect innovative technology solutions that set the company apart from competitors, ensuring the architecture is optimized for performance and adaptability.
• Stay informed of the latest technological and architectural advancements to guide the evolution of the company’s IT assets and maintain a future-ready position.
• Work closely with current and prospective customers to understand their needs, provide technological solutions, and ensure satisfaction. Foster strong relationships to support business growth and customer retention.

Chief Technology Officer, CTO

Database Administrator

• Manage and administer the backbone of technological infrastructure
• Architect the system, shaping the base definition, structure, and documentation
• Configure, install and maintain database management systems
• Manage user access and implement security standards
• Develop disaster recovery plans to protect data
• Support end users and application developers in solving database problems
• Implement policies and procedures to safeguard data
• Conduct capacity planning and growth projections based on usage
• Propose and implement enhancements for system performance

Lead Database Administrator, MongoDB

• Own and evolve the consult-led ServiceNow go-to-market specific to DWS
• Develop consult-led propositions to drive new business with ServiceNow capabilities
• Align consult-led ServiceNow propositions with managed services offerings
• Work collaboratively to align ServiceNow agentic capabilities with AI propositions
• Drive sales and technical enablement of ServiceNow consult-led propositions
• Provide solution leadership and thought leadership during key client engagements
• Own growth targets for sales and revenue associated with the DWS ServiceNow business
• Identify skills needed to successfully scale ServiceNow business
• Build brand presence and recognition as a leading ServiceNow partner
• Mentor a new generation of ServiceNow experts
• Represent Kyndryl at ServiceNow global forums and events

Global ServiceNow Consult Lead

Call Center Representative

• Develop consult-led propositions to drive new business for AI-Powered Contact Centers
• Work collaboratively across our business to position Copilot as the UX for AI
• Develop joint GTM initiatives with key partners such as Microsoft, Amazon, and Five9
• Drive sales and technical enablement of AI-Powered Contact Center solutions
• Provide solution leadership during key client engagements
• Own growth targets for sales and revenue associated with the DWS AI-Powered Contact Center business
• Mentor and inspire a new generation of AI-Powered Contact Center experts

Digital Workplace Services – AI-Powered Contact Center Lead

Full-stack Engineer

• Designing, developing, and implementing cutting-edge software solutions
• Responsible for implementing identified components
• Ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product
• Architect the solution, test the code, and deploy and build a CI/CD pipeline
• Provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built

Full Stack Software Engineer

• Design, develop, and implement cutting-edge software solutions
• Architect the solution, test the code, and deploy and build a CI/CD pipeline
• Ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product
• Provide work estimates for assigned development work
• Guide features, functional objectives, or technologies being built for interested parties

Full Stack Developer

• Design, develop, and implement cutting-edge software solutions
• Responsible for implementing identified components and ensuring they are documented and unit-tested
• Architect the solution, test the code, and deploy it
• Provide work estimates for assigned development work

Senior Software Engineer – FullStack Development

• Designing, developing, and implementing cutting-edge software solutions
• Your work will play a critical role in our business offering
• Code will deliver value to our customers faster than ever before
• Attention to detail and commitment to quality will be critical in ensuring the success of our products
• Responsible for implementing identified components using design documentation and functional programming specifications
• Ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product
• Opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it
• Provide work estimates for assigned development work
• Guide features, functional objectives, or technologies being built for interested parties
• Drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills