Associate Director – Learning Consulting

Kyndryl

Learning consultant shaping and delivering customer learning solutions at Kyndryl, a mission-critical technology services company. Translating workforce needs into measurable programs with internal specialists.

Posted 9/4/2026full-timeRemote • Florida • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in consulting with customers to develop tailored learning solutions that align with business objectives. Proficient in facilitating blended learning programs and evaluating their effectiveness through metrics and feedback.

Highest-signal resume keywords

Learning Program DesignCustomer EngagementBlended Learning DeliveryLearning Metrics EvaluationCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Learning Solutions DevelopmentInstructional Design PrinciplesLearning Experience DesignPerformance Support ToolsLearning Program Delivery Models

Soft Skills

Facilitation SkillsStakeholder CommunicationConsultative Approach

Tools & Technologies

Learning Management SystemsDigital Learning Platforms

Industry Keywords

Learning and DevelopmentOrganizational DevelopmentTalent DevelopmentWorkforce DevelopmentEnterprise Environments

About the role

Key responsibilities & impact

Partner with customers to understand business objectives, capability gaps, and learning priorities
Recommend learning strategies and solutions supporting technical and non-technical skills development
Facilitate the design and deployment of learning programs aligned to customer goals
Act as the primary link between customers and internal learning pillars to enable effective delivery
Guide learning engagements from scoping through delivery, ensuring expectations and outcomes are clear
Review learning metrics, reports, and feedback to assess effectiveness and inform recommendations
Collaborate with instructional designers, developers, subject matter experts, and other interdisciplinary teams
Stay current on learning tools, methodologies, and external trends to inform solution design

Requirements

What you’ll need

Experience consulting with customers on learning, talent, or workforce development initiatives
Ability to translate business and stakeholder needs into structured learning solutions
Experience supporting the design or delivery of blended learning programs, such as virtual, classroom, or digital formats
Experience working with cross-functional teams to deliver learning or development solutions
Ability to review learning metrics and reports to evaluate outcomes and recommend improvements
Clear experience facilitating discussions with customers and subject matter experts
Working knowledge of learning tools, platforms, or learning program delivery models
Preferred: Experience in learning and development, organizational development, or talent-related consulting
Preferred: Familiarity with instructional design principles or learning experience design
Preferred: Experience supporting large or complex learning programs across multiple stakeholder groups
Preferred: Exposure to performance support tools, job aids, or technical documentation
Preferred: Background working in enterprise or technology-focused environments

Benefits

Comp & perks

Employee learning programs providing access to certifications, including Microsoft, Google, Amazon, Skillsoft, and many more
Company-wide volunteering and giving platform
Opportunity to donate, start fundraisers, volunteer, and search over 2 million non-profit organizations
Employee well-being benefits supporting employees and their families
Access to state-of-the-art resources and Fortune 100 clients
Medical or religious accommodation for eligible employees regarding client COVID-19 vaccination requirements