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HR Services and Immigration Specialist
KyndrylUAE immigration specialist managing Kyndryl’s employee mobility, compliance, and HR services operations. Coordinating cases with government authorities, providers, and internal stakeholders.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in UAE immigration operations, including case administration, documentation review, and compliance with MOHRE, ICP, and GDRFA regulations. Proficient in managing stakeholder communications and supporting Emiratization hiring initiatives while ensuring data accuracy and timely processing.
Highest-signal resume keywords
UAE Immigration OperationsMOHRE, ICP, GDRFA ComplianceEmiratization KnowledgeHR Systems ExperienceFluent Arabic
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
UAE Immigration ProcessesCase AdministrationDocumentation ReviewData CollectionPolicy GovernanceEmployee Documentation ValidationTimely Follow-UpNafis Job BoardsMicrosoft ExcelMicrosoft Office
Soft Skills
Attention to DetailProblem-SolvingCommunicationCollaborationStakeholder Management
Tools & Technologies
WorkdayService Management Tools
Industry Keywords
UAE ImmigrationMobility OperationsLocalization RequirementsEmployee Data ManagementHR Services Case Management
About the role
Key responsibilities & impact- Manage UAE immigration operations through internal coordination, case administration, data collection, documentation review, and timely follow-up
- Support in-country immigration processing by validating data, approvals, employee documentation, and submission timelines
- Coordinate with Global Mobility & Immigration, Country HR, Talent Acquisition, Benefits, employees, and immigration providers
- Support Emiratization hiring alignment across UAE entities
- Review and validate contracts, salary details, job titles, employment terms, and immigration documentation
- Monitor immigration case progress, government notifications, timelines, dependencies, and outstanding actions
- Follow up on missing documentation, approvals, UAE Pass actions, e-signatures, medicals, biometrics, government queries, and ministry communications
- Coordinate across HR, Talent Acquisition, Payroll, and immigration providers, escalating delays, risks, exceptions, and complex matters
- Serve as day-to-day operational contact for the immigration provider
- Liaise with UAE authorities including MOHRE, ICP, and GDRFA on filings, compliance, inspections, and site visits
- Support policy governance, escalation channels, case tracking, and employee queries
- Support EMEA personnel administration, employee data updates, documentation maintenance, and HR systems
- Support broader EMEA HR Services case management and timely inquiry resolution
Requirements
What you’ll need- Bachelor’s degree or equivalent experience in Human Resources, Business Administration, or a related field
- Proven experience in UAE immigration, mobility, or HR operations
- Strong understanding of UAE immigration processes, including MOHRE, ICP, and GDRFA frameworks
- Knowledge of Emiratization rules and localization requirements
- Experience working with external immigration providers and government authorities
- Experience working with Nafis job boards
- Experience with HR systems such as Workday and service management tools
- Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
- Proficiency in Microsoft Office, especially Excel, Word, and Outlook
- Fluent Arabic (mandatory)
- Good working knowledge of English, written and spoken
- Strong problem-solving, policy interpretation, communication, collaboration, stakeholder management, confidentiality, data accuracy, and process management skills
Benefits
Comp & perks- Flexible, supportive environment
- Well-being prioritized
- Hybrid-friendly culture
- Be Well programs supporting financial, mental, physical, and social health
- Personalized development goals
- Continuous feedback
- Certifications with Microsoft, Google, and Amazon
- Coaching and hands-on learning experiences
- Cutting-edge learning opportunities
- Career path and professional development tools