Kraken

Backend Engineer

• Lead and build a Client Engineering team of 5-10 engineers
• Support Australian and New Zealand clients to deliver value
• Responsible for team development, process improvements, and stakeholder relationships
• Balance operational effectiveness, team wellbeing, technical leadership, and coordination with delivery/product groups
• Oversee planning rituals and connect team delivery to company goals
• Participate in hiring and team growth

Lead Software Engineer, Python/Django

Technical Account Manager

• Be the primary technical liaison (Kraken Day to day expert), providing expertise, guidance and support through the customer life cycle
• Develop understanding of client business processes, technical environment, and goals
• Maintain strong relationships with client stakeholders (IT, business units, operations)
• Manage co-development efforts and joint technical initiatives to address complex issues and ensure successful outcomes
• Align product and customer roadmaps, advocate for customer needs internally, and provide feedback loops to product and engineering
• Drive solution design that ensures scalability, performance, and long-term maintainability
• Identify opportunities to unlock additional value through feature adoption, platform capabilities, and ecosystem fit
• Facilitate product rollouts, upgrades, and configuration changes for clients, managing change effectively and minimising disruption
• Monitor performance, usage, and adoption of the solution; identify risks and recommend preventative measures
• Track SLAs, KPIs, and compliance requirements
• First point of escalation for technical issues and facilitate resolution with product and engineering support
• Support long-term customer success planning and retention efforts

Technical Account Manager, Telecoms

Recruitment

• Partner closely with hiring managers and stakeholders to understand team goals and build hiring strategies across tech, product, commercial, and operations.
• Manage the full recruitment lifecycle: create job descriptions, source candidates, screen, interview, facilitate feedback, and support offers and onboarding.
• Proactively source and engage candidates through LinkedIn, BizReach, talent communities, referrals, and events to build a diverse pipeline.
• Lead candidate outreach and communication, representing Kraken’s brand and culture and ensuring an exceptional candidate experience.
• Use data and market insights to guide recruitment strategies, improve processes, and anticipate hiring needs.
• Collaborate with the wider talent team to refine tools, workflows, and elevate the candidate experience.
• Drive employer branding initiatives and share market intelligence to boost visibility in key talent communities.
• Champion DEI by embedding inclusive practices into every stage of recruitment.
• Work closely with global talent partners to share knowledge, align strategies, and scale hiring operations.
• Act as a trusted advisor providing guidance on market trends, candidate availability, and competitive positioning in the JAPAC talent landscape.

Talent Partner, Bilingual Recruiter

Data Scientist

Help us use technology to make a big green dent in the universe!
Kraken powers some of the most innovative global developments in energy.
Work directly with Kraken clients to build modern, transformative data and analytics capabilities as part of their broader Kraken transformation.
Guide clients in redefining critical reporting and analytics to use new Kraken data and concepts.
Coach client data teams on best practices and help them spot gaps in skills, roles, tools, or process.
Occasionally get hands-on with sample SQL or BI to help unblock or demonstrate.
Translate client needs into clear input for Kraken product and engineering.
Hybrid role: part coach, part practitioner, part translator — helping clients adopt Kraken data smoothly and build lasting data capabilities to drive transformation.
Strategic hire onto a new client-facing data team, establishing vision, practices, and playbook.

Senior Client Data and Analytics Lead

Director

• Be accountable for the successful execution of client implementation programs using our Build-Operate-Transfer methodology, which covers technology, business operations and culture transformation
• Find solutions that bring our clients into the new software and operating model that both accelerates delivery and reduces risk
• Develop deep trust with our C-suite client executives
• Lead a team of Client Delivery Leads across functional delivery areas
• Prioritise outcomes and delivery from a team of Client Engineers directly supporting this transformation, while collaborating with our VP of product for Vertically Integrated Utilities to ensure the entire 1000+ person development team at Kraken is delivering the capabilities required to exceed our client’s expectations
• Communicate effectively to stakeholders at all levels, both internally and externally
• Continuously demonstrate Kraken’s business value to the client and build a governance model which can last once the implementation program is completed
• Set the direction and pace for implementation program execution. Managing internal and external expectations, removing blockers and making prioritisation decisions to enable successful client transformations
• Understand the implementation program details and report progress to the client and internal stakeholders
• Embrace the Kraken ways of working. Provide support and feedback to members of the Kraken team and reinforce an environment of psychological safety.

Client Transformation Director

• Kraken powers energy management software and helps utilities transform operations
• The role leads North American utility transformations and directs delivery leaders and engineers
• Build-Operate-Transfer methodology to deliver technology and operations transformation
• Lead a team of Client Delivery Leads and collaborate with Product leadership to deliver capabilities
• Communicate progress and governance to client and internal stakeholders
• Ensure business value and governance post-implementation

Full-stack Engineer

• Kraken powers some of the most innovative global developments in energy.
• We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.
• It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.
• We have been licensing Kraken for over 4 years now, transforming businesses by not only moving their customer base to our Kraken platform but also changing their operating model & ways of working. Throughout this time our team has been at the forefront of industry leading migrations whilst setting a new standard for what business transformation can look like.
• This role will own the technical part of a major client program with an international energy retailer who are initially looking to transform their operations. You will be leading the technical pillar of the migration and subsequent technical relationship. Managing a program of change for the client who has chosen to licence our Kraken platform as part of a broader business transformation objective.
• Over time, this role can evolve to Technical Program responsibility with other clients, to on-going Technology Account Management or to various roles with the Kraken Technology organisation, across several geographical regions.
• We work incredibly dynamically, and this role is one that will take different shapes throughout the week. We are looking for well rounded individuals who are comfortable with ambiguity, are self-starters and willing to roll their sleeves up to get to the nitty gritty of a problem. You must be committed to the Kraken way of delivering tech based on simplicity, client benefit and efficiency while bringing senior stakeholders through a journey of change.
• You must be willing to challenge beliefs, have the ability to see through multiple viewpoints and, if needed, reach beyond your remit to support the client.
• We are building a Kraken for everyone, a universal platform where there is greater benefit in sharing development to enable the green energy transition. Pioneers in this space, we are excited about how Kraken can change the lives of our customers and convinced that Kraken is the best answer, not only for efficiency but as a tool to tackle the climate crisis. If you believe this too then Kraken Tech is the right place for you.

Lead Software Engineer, Python/Django

Technical Account Manager, Telecoms

Talent Partner, Bilingual Recruiter

Senior Client Data and Analytics Lead

Client Transformation Director

Client Transformation Director

Program Technical Lead