Kraken

Program Technical Lead

Kraken

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Salary

💰 $120,000 - $200,000 per year

Job Level

Senior

About the role

  • Kraken powers some of the most innovative global developments in energy.
  • We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.
  • It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.
  • We have been licensing Kraken for over 4 years now, transforming businesses by not only moving their customer base to our Kraken platform but also changing their operating model & ways of working. Throughout this time our team has been at the forefront of industry leading migrations whilst setting a new standard for what business transformation can look like.
  • This role will own the technical part of a major client program with an international energy retailer who are initially looking to transform their operations. You will be leading the technical pillar of the migration and subsequent technical relationship. Managing a program of change for the client who has chosen to licence our Kraken platform as part of a broader business transformation objective.
  • Over time, this role can evolve to Technical Program responsibility with other clients, to on-going Technology Account Management or to various roles with the Kraken Technology organisation, across several geographical regions.
  • We work incredibly dynamically, and this role is one that will take different shapes throughout the week. We are looking for well rounded individuals who are comfortable with ambiguity, are self-starters and willing to roll their sleeves up to get to the nitty gritty of a problem. You must be committed to the Kraken way of delivering tech based on simplicity, client benefit and efficiency while bringing senior stakeholders through a journey of change.
  • You must be willing to challenge beliefs, have the ability to see through multiple viewpoints and, if needed, reach beyond your remit to support the client.
  • We are building a Kraken for everyone, a universal platform where there is greater benefit in sharing development to enable the green energy transition. Pioneers in this space, we are excited about how Kraken can change the lives of our customers and convinced that Kraken is the best answer, not only for efficiency but as a tool to tackle the climate crisis. If you believe this too then Kraken Tech is the right place for you.

Requirements

  • Communication: You need to be confident in calling out approaches that aren't best for the client and always striving for simplicity. You need to be able to communicate the context behind decisions relating to the platform & client priorities. You must be able to build strong relationships and credibility amongst senior stakeholders, balancing the needs of the client with Kraken’s business needs and platform potential and constraints.
  • Program management: Confident in managing a long term, fast paced program. Can be both high level and dive into detail when required. Ability to directly manage a team and manage processes that can drive the right outcomes for clients.
  • Strong technical aptitude: We are looking for a logical thinker who has strong problem solving skills within an agile working framework. Must quickly be able to grasp the technical capabilities and constraints of the Kraken platform. Is an advocate for the continuous deployment approach we take at Kraken and champions building tech iteratively.
  • Business acumen: Able to understand business goals of both client and Kraken, putting all technology decisions into context to ensure measurable success can be achieved and celebrated.
  • Technical mindset, experience in engineering-led industries
  • Sector-relevant experience in managing complex technology implementation or migration programs
  • Proven experience in software adaptation, deployment and integration
  • Exceptional interpersonal skills