Associate Director, Non-Clinical Safety Assessment
Simplify
Client Transformation Director
Kraken
full-time
Posted on:
Location: Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $200,000 - $300,000 per year
Job Level
Lead
About the role
- Kraken powers energy management software and helps utilities transform operations
- The role leads North American utility transformations and directs delivery leaders and engineers
- Build-Operate-Transfer methodology to deliver technology and operations transformation
- Lead a team of Client Delivery Leads and collaborate with Product leadership to deliver capabilities
- Communicate progress and governance to client and internal stakeholders
- Ensure business value and governance post-implementation
Requirements
- Extensive experience in Regulated Utilities (ideally in the North American market)
- Strong experience leading large, enterprise-level technology implementations and the significant transformation of business operations , ideally in utilities or similar industries (e.g. telecom, public sector)
- Proven experience with C-suite clients, leading strategic conversations, negotiating win-wins, and advising on business transformation
- Hands-on leader of global implementation teams consisting of experts representing implementation, product, data, engineering, change management, and enablement
- Problem solver with an ability to focus conversations on the things that truly matter
- Ability to understand what success looks like for the client and laser-focused on how to enable them to achieve that without always saying yes
- Team player who can work effectively with national and global teams across Kraken
- Excellent communication and facilitation skills. You are well respected with a natural gravitas
- Client and quality focus; highly effective at building and improving customer relationships as peers
- Mobile - You will be expected to invest in face-to-face relationship building with our clients and internal teams. Frequent travel will be expected.
