Sales Development Rep

• Manage a pipeline of inbound marketing generated leads; Including current clients and partnership opportunities.
• Apply social selling tactics to generate new business.
• Work closely with commercial & strategic account executives to develop territory and account plans.
• Participate in discussions with marketing and sales management teams to develop and monitor marketing plans, lead generation, and effective measurement against sales goals.
• Precisely track business metrics including activity metrics, meetings set metrics, outreach cadence expectations and accountable for bookings.
• Effectively, use marketing and sales automation systems including Salesforce, Outreach, Hubspot.
• Ability to be in office at least 2x per week.

Sales Development Representative

Consultant

• Conduct onsite field audits aimed at identifying unsafe and non-compliant situations related to OSHA, DOT, Fire Code, and EPA regulations. Provide mitigation and corrective action recommendations
• Conduct employee trainings with client employees and management teams, and moderate safety committee meetings
• Build and maintain relationships with clients, auto dealer group management, and state dealer associations
• Develop, implement, and monitor accident prevention programs, policies, and procedures to ensure continuous safe working conditions in accordance with state, federal, and local laws and regulations to assist the client in striving to achieve zero accident / lost time injuries
• Help communicate and implement environmental management compliance systems
• Assist with and/or prepare various compliance documentation as needed (i.e., Hazard Communication, Respiratory Protection, Tier II reporting, OSHA 300 logs, Environmental Protection Agency (EPA) ID numbers, tank permitting, and Spill Prevention Control & Countermeasures (SPCC) Plans)
• Performs other duties and fulfills other responsibilities, as assigned

Environmental Health & Safety Consultant

Compliance

• Research current and upcoming regulations or changes to the regulations.
• Communicate clearly with the owners, executive management, champions, and department managers concerning any current or proposed regulations put in place by regulatory agencies.
• Ongoing communication to educate and consult with clients through calls, regular interactions, emails, and quarterly reports and meetings.
• Assist clients remotely during regulatory inspections conducted by Federal, State, or Local agencies.
• Resolving client issues as part of the escalation process and manage until the issue is resolved.
• Understand the full functionality of the KPA product suite, ABLE software, features and benefits, and competitive position to best support all clients.
• Collect feedback to drive continuous improvement across all areas of the business.
• Other duties as assigned by management.

Compliance Consultant

• Play a crucial role in developing and maintaining strong relationships with clients to establish and demonstrate exceptional industry and regulatory knowledge through onsite field audits, employee trainings, and regulatory interaction.
• Minimize risk to increase profitability for the client.
• Develop and maintain relationships with district clients, potential clients, dealer group management, and state dealer associations.
• Establish and demonstrate exceptional industry and regulatory knowledge.
• Organize a quarterly visit schedule to maximize travel efficiency based on local and distant client groupings and service frequency.
• Assist with and/or prepare various compliance documentation as needed (i.e., Hazard Communication, Respiratory Protection, Tier II reporting, OSHA 300 logs, Environmental Protection Agency (EPA) ID numbers, tank permitting, and Spill Prevention Control & Countermeasures (SPCC) Plans).
• Assist in developing, implementing, and monitoring accident prevention programs, policies, and procedures to ensure continuous safe working conditions in accordance with State, Federal, and Local laws and regulations to assist the client in striving to achieve Zero Accident / lost time injuries.
• Help communicate and implement environmental management compliance systems.
• Support the ongoing growth of the company by performing exceptional customer service, documenting and submitting 20 referrals or sales leads per year to your area Account Executive.
• Responsible for promoting productive relationships with dealer group management for KPA clients and State Dealer Association Management. Maintains effective internal and external public relations.
• Perform other duties and fulfill other responsibilities, as assigned.

Customer Success Manager

• The Client Success Manager (CSM) is responsible for driving customer outcomes, retention, and expansion across a defined portfolio of accounts.
• This role ensures customers achieve measurable value from Novara’s solutions by aligning product capabilities to business objectives, reinforcing adoption, and demonstrating ROI throughout the customer lifecycle.
• Operating as a trusted advisor, the CSM builds strong stakeholder relationships, leads structured success planning, and proactively manages risk to ensure customers remain on track toward renewal and growth.
• The role requires strong customer leadership, commercial awareness, and cross-functional collaboration with Sales, Product, Marketing, and Support to deliver a consistent, high-quality customer experience.
• This is a core, customer-facing role with direct accountability for Gross Retention Rate (GRR) and Net Revenue Retention (NRR), including renewal readiness and expansion identification.

Client Success Manager

Account Executive

• Own the business plan for a defined geographic territory closing sales with new logo targets
• Upsell and Cross sell into an existing book of business within a defined geographic territory
• Build and maintain a pipeline that is 3x annual quota target
• Meet monthly and quarterly sales bookings targets by effectively managing the full sales-cycle, including contract generation and other deliverables required to close new business
• Prioritize opportunities and coordinate internal KPA resources to provide the best client experience
• Develop and execute a comprehensive territory plan
• Use Salesforce to continuously update and maintain active deals for pipeline management, daily activity, and sales forecasting
• Rapidly become proficient in the value proposition of KPA’s offering and demonstrate the ability to deliver that message in person, via webinar and by phone
• Actively participate in team meetings, share best practices, and maintain a positive, team player attitude – motivating others as necessary
• Collaborate cross-functionally with Marketing, SDRs, Product, Implementation, Field Team, and Executive Team to maximize sales pipeline, bookings and provide feedback into long-term KPA strategy

Account Executive – Automotive

Risk

• The Finance & Insurance Consultant will play a crucial role in developing and maintaining strong relationships with clients to establish and demonstrate exceptional industry and regulatory knowledge through onsite field audits, deal jacket reviews, and employee trainings.
• The objective of the consultant is to help minimize risk and increase profitability for the client.
• You will be acting as an advisor to your assigned dealerships reviewing both state and federal compliance issues concerning Advertising, Sales, and Finance.
• This is a fantastic opportunity for those with experience in the automotive business office with exposure to dealership compliance.

F&I Risk Management Consultant

Product Manager

• Turn Vision into Value
• Partner closely with the Product Manager and UX to understand strategic priorities, customer challenges, and business objectives.
• Translate big-picture strategy into clear, actionable user stories, and acceptance criteria.
• Own and continuously refine the product backlog to maximize customer impact and business value.
• Be the Voice of the Customer
• Champion the end user throughout the development lifecycle.
• Make thoughtful trade-offs between usability, customer value, and technical feasibility.
• Gather and incorporate feedback from customers, internal stakeholders, and cross-functional teams.
• Drive Execution
• Lead backlog refinement and sprint planning sessions to keep engineering focused and aligned.
• Collaborate daily with engineering, UX, and QA to clarify requirements and ensure high-quality solutions.
• Ensure shipped functionality meets acceptance criteria and solves real-world problems.
• Support release readiness and clearly communicate progress, updates, and outcomes.
• Continuously Improve
• Use data, feedback, and curiosity to uncover opportunities for improvement.
• Help evolve product and team processes to increase speed, clarity, and quality.
• Bring a mindset of ownership — always looking for ways to elevate both the product and the team.

Product Owner

Environmental Health and Safety Consultant

• Develop and maintain relationships with district clients, potential clients, dealer group management, and state dealer associations.
• Establish and demonstrate exceptional industry and regulatory knowledge through onsite field audits, employee trainings, and regulatory interaction.
• Minimize risk to increase profitability for the client.
• Organize a quarterly visit schedule to maximize travel efficiency based on local and distant client groupings and service frequency.
• Assist with and/or prepare various compliance documentation as needed (i.e., Hazard Communication, Respiratory Protection, Tier II reporting, OSHA 300 logs, etc.).
• Assist in developing, implementing, and monitoring accident prevention programs, policies, and procedures to ensure continuous safe working conditions.
• Help communicate and implement environmental management compliance systems.
• Support the ongoing growth of the company by performing exceptional customer service and documenting referrals or sales leads per year to the area Account Executive.
• Responsible for promoting productive relationships with dealer group management for KPA clients and State Dealer Association Management.
• Performs other duties and fulfills other responsibilities, as assigned.