Risk

• Conduct onsite field audits aimed at identifying unsafe and non-compliant situations related to OSHA, DOT, Fire Code, and EPA regulations. Provide mitigation and corrective action recommendations
• Conduct employee trainings with client employees and management teams, and moderate safety committee meetings
• Build and maintain relationships with clients, auto dealer group management, and state dealer associations
• Develop, implement, and monitor accident prevention programs, policies, and procedures to ensure continuous safe working conditions in accordance with state, federal, and local laws and regulations to assist the client in striving to achieve zero accident / lost time injuries
• Help communicate and implement environmental management compliance systems
• Assist with and/or prepare various compliance documentation as needed (i.e., Hazard Communication, Respiratory Protection, Tier II reporting, OSHA 300 logs, Environmental Protection Agency (EPA) ID numbers, tank permitting, and Spill Prevention Control & Countermeasures (SPCC) Plans)
• Performs other duties and fulfills other responsibilities, as assigned

Risk Management Consultant

Product Marketing

• Conduct ongoing market research to understand the competitive landscape, identifying trends, client needs, and areas of differentiation.
• Collaborate closely with product, sales, and marketing teams to develop comprehensive go-to-market plans for new product launches and feature updates.
• Manage a suite of sales enablement tools and collateral that empower the sales team to effectively communicate the value of KPA’s compliance solutions.
• Work with the marketing team to develop and implement multi-channel marketing campaigns, focusing on driving demand and product awareness across diverse industries.
• Serve as a thought leader for the EHS compliance product suite, providing expertise to internal teams.

Product Marketing Manager

• Develop and maintain strong relationships with clients to establish and demonstrate exceptional industry and regulatory knowledge through onsite field audits, deal jacket reviews, and employee trainings.
• Help minimize risk and increase profitability for the client.
• Develop and maintain relationships with dealer principals, dealer management, compliance officers, dealer general counsel, and other dealership staff.
• Comfortable connecting with clients face-to-face, as well as by phone, e-mail, and virtual video sharing (i.e., GoToMeeting or Zoom).

F&I Risk Management Consultant

Technical Product Manager

• Lead FLEX’s AI strategy, identifying opportunities to apply machine learning, natural language processing, and predictive analytics to EHS workflows.
• Partner with data science, engineering, and product leadership to design and deliver AI-driven capabilities that enhance decision-making, automation, and user engagement.
• Define success metrics for AI initiatives, ensuring measurable value to customers and alignment with KPA’s strategic objectives.
• Stay current with AI/ML trends, regulatory considerations, and emerging technologies to inform roadmap evolution.
• Own the long-term technical roadmap for FLEX, including architecture modernization, scalability, and performance optimization.
• Collaborate with engineering leadership to prioritize technical debt, infrastructure improvements, and system reliability initiatives.

Solutions Engineer

• Empower the sales team with compelling content and creative strategies to showcase the full potential of KPA products in solving client challenges.
• Provide technical leadership throughout the sales cycle by proactively designing tailored solutions, addressing technical inquiries, and ensuring seamless “technical closes” aligned with industry-specific needs.
• Act as the bridge between clients and KPA by gathering insights on how customers utilize our products to enhance their businesses.
• Assist in discovery calls and deliver impactful product demonstrations to prospects at all organizational levels—from end-users to C-suite executives.
• Educate clients and prospects on how KPA’s solutions integrate into their safety and compliance ecosystems, driving measurable value.
• Completing and tracking Requests for Information (RFI), Requests for Proposal (RFP), and other procurement-related documentation.
• Design custom demonstrations, proof-of-concept solutions, and tailored presentations in collaboration with the sales team.
• Assist in training the sales teams on product capabilities, competitive positioning, and effective sales strategies to elevate their expertise.
• Stay ahead of the competition by building a deep understanding of competing products, market trends, and differentiators.
• Represent KPA at conferences and trade shows by delivering engaging presentations, conducting live product demonstrations, and addressing inquiries from clients and prospects.

Account Executive

• Own the business plan for all Insurance efforts for KPA closing sales with existing clients and new logo targets
• Actively prospect for new opportunities within the assigned vertical and act on inbound leads with urgency
• Build and maintain a pipeline that is 4x annual quota target
• Effectively manage the full sales-cycle, including contract generation and other deliverables required to close new business
• Prioritize opportunities and coordinate internal KPA resources to provide the best client experience
• Develop and execute a comprehensive business plan
• Use Salesforce to continuously update and maintain active deals for pipeline management, daily activity, and sales forecasting
• Rapidly become proficient in the value proposition of KPA’s offering and demonstrate the ability to deliver that message in person, via webinar and by phone
• Actively participate in team meetings, share best practices, and maintain a positive, team player attitude
• Collaborate cross-functionally with Marketing, SDRs, Product, Implementation, and Executive Team to maximize sales pipeline, bookings and provide feedback into long-term KPA strategy

Account Executive – Insurance

Implementation Specialist

• Perform setup and configuration of KPA EHS client sites from a technical and operational perspective
• Project managing the delivery of clients into onboarding production
• Working with customers to understand their requirements in products and services
• Identify and determine any implementation risks that exist and a path to solution
• Provide configuration and integration guidance to new clients as part of training and onboarding
• Creatively resolve implementation issues and customer problems using existing platform functionality
• Build rapport and trust with clients to ensure an exceptional onboarding experience
• Influence decision makers to clear project issues and roadblocks
• Educate client administrators on how to setup and use KPA EHS to best fulfill the client needs
• Drive completion of projects based on established timelines
• Assist Product and Content teams with troubleshooting and feedback to larger systematic issues
• Assist other members of the Client Success team when necessary to further KPA's strategic goals
• Ensure a smooth hand off to clients after a successful implementation

Client Implementation Associate

DevOps Engineer

• Provide technical guidance and educate team members and coworkers on DevOps best practices including continuous integration, continuous delivery, and automated testing
• Develop clear and up-to-date documentation of team practices, procedures, and standards
• Lead sprint planning, implementation, standups and demos
• Design, implement, and maintain secure infrastructure using Infrastructure as Code (IaC) practices
• Monitor and optimize the performance of systems to meet or exceed defined service level agreements (SLAs)
• Design strategies to enhance development delivery
• Proactively plan and manage the capacity of systems to handle current and future workloads
• Collaborate with Development and Data teams to integrate security into the software development lifecycle (SDLC), including design, development, testing, deployment, and maintenance phases
• Implement security controls within the build pipeline and tests to identify vulnerabilities, code flaws, and misconfigurations, and manage security tools such as static and dynamic application security testing (SAST/DAST), container security, and vulnerability scanners
• Stay updated with the latest industry trends and technologies to ensure systems are secure

DevOps Manager

Accounting Manager

• Overseeing the integrity and accuracy of the company’s financial records through management of the general ledger
• Leading the general ledger accounting process
• Supporting complex accounting areas, including CIDS, self-insurance employee benefits, debt and derivatives
• Overseeing the Accounts Receivable and Collections team
• Ensuring timely billing, collections, and accurate reporting of customer balances to optimize working capital and reduce aged receivables

General Ledger Accounting Manager

QA Engineer

• A key initiative for this role is to lead the quality engineering strategy across all platforms (web, iOS, Android)
• Evolve our QA practice from manual testing to automation-first
• Establish scalable processes aligned with CI/CD and DevOps principles
• Lead a team of both manual and automation engineers
• Shape the performance, scalability, and reliability of our SaaS platform

QA Manager

Full-stack Engineer

• Influence architecture, scalability, and engineering best practices
• Provide technical leadership and mentor engineers
• Drive the company’s engineering vision
• Balance hands-on development and problem-solving
• Collaborate with cross-functional team leaders

Staff Software Engineer

Chief Marketing Officer

• Develop and execute a comprehensive marketing plan aligned with Auto Division goals for revenue growth, pipeline generation, and customer success.
• Translate division strategy into actionable campaigns across digital, content, events, and partner marketing.
• Establish and monitor performance KPIs, such as lead generation, campaign ROI, pipeline contribution, and brand awareness.
• Manage marketing budgets to ensure efficient resource allocation and measurable outcomes.
• Collaborate with Sales, Revenue Operations, Product, and Customer Success teams to drive cross-functional alignment and full-funnel growth.
• Build scalable processes for planning, reporting, and optimizing marketing operations across channels.
• Leverage artificial intelligence (AI) and automation to enhance campaign targeting, customer segmentation, predictive analytics, and performance optimization.
• Design and execute demand generation campaigns focused on dealership and automotive market segments.
• Manage SEO, website optimization, and paid media (Google Ads, LinkedIn, etc.) to increase qualified pipeline.
• Oversee nurture and ABM programs that accelerate conversion and retention.
• Leverage analytics to monitor performance and refine strategy for continuous improvement.
• Incorporate AI-driven tools and machine learning models to personalize campaigns, forecast demand trends, and optimize media spend in real time.
• Partner with Revenue Operations to optimize lead scoring, routing, and attribution processes.
• Define and manage Auto Division brand identity, ensuring consistent messaging and creative execution.
• Lead content strategy and production, including thought leadership, webinars, case studies, and customer spotlights.
• Use generative AI tools to accelerate content creation, improve SEO performance, and test message variations for engagement optimization.
• Oversee website content accuracy, SEO performance, and user experience.
• Manage public relations and media efforts to build credibility in the automotive compliance space.
• Build co-marketing programs with associations, dealerships, and channel partners to drive visibility and leads.
• Plan and execute industry events, tradeshows, and webinars aligned to demand generation goals.
• Measure ROI of field and event programs, integrating outcomes into broader campaign analytics.
• Identify, evaluate, and implement emerging AI technologies to enhance marketing performance, customer insights, and campaign automation.
• Stay current on AI trends, tools, and ethical considerations to ensure responsible and effective use of technology.
• Collaborate with Product and Data teams to leverage AI for customer intelligence and retention initiatives.
• Lead and mentor a cross-functional marketing team spanning campaign management, product marketing, partner marketing, and events. Foster a collaborative, results-driven culture built on creativity, accountability, and continuous learning.
• Strengthen collaboration with corporate marketing to maintain consistency while advancing Auto-specific initiatives.
• Identify opportunities to optimize structure, workflows, and systems to improve efficiency and impact.

Director of Marketing

Payroll

• The Senior Payroll Administrator will be responsible for managing and processing the company’s multi-state payroll operations in a timely, accurate, and compliant manner.
• Serve as the primary point of contact for all payroll-related matters, ensuring compliance with federal, state, and local wage and hour laws.
• Support the 401k administration, including rollovers, distributions, loan administration, and withholding calculations.
• Manage compliance with federal, state, and local payroll regulations, including wage and hour, garnishments, and tax withholding with payroll provider.
• Partner with HR and accounting to ensure accurate general ledger postings and benefit deductions.
• Identify opportunities to streamline payroll processes and improve accuracy.

Senior Payroll Administrator

• Establish a full local development environment and gain familiarity with KPA Flex’s existing architecture and data flows.
• Review system metrics, profiling tools, and performance benchmarks to identify potential improvements.
• Begin collaborating with technical leaders on architectural priorities and bottlenecks.
• Participate in agile ceremonies with a focus on system performance, scalability, and architecture reviews.
• Document architectural patterns and recommend opportunities for optimization and simplification.
• Partner with cross-functional teams (DevOps, QA, Product) to ensure consistent architectural alignment.
• Lead performance-focused improvements, including refactoring, caching, and load optimization.
• Participate in and influence design discussions with a focus on scalability, reliability, and efficiency.
• Establish performance testing frameworks and help guide engineering best practices.
• Define and evangelize technical standards for performance, reliability, and architectural consistency.
• Support code and design reviews, mentoring other engineers on sustainable, performant patterns.
• Partner with leadership to shape long-term system architecture and technical strategy.

Senior Software Engineer – Performance & Architecture

Events

• The KPA Events Coordinator will play a pivotal role in managing tradeshows, regional events, and customer conferences to engage with KPA customers and prospects and drive growth in our automotive and adjacent market segments.
• This role is responsible for end-to-end event management including creating engaging pre-promotion event campaigns, preparing and managing event timelines, coordinating logistics, managing vendors, aligning and communicating with sales, manage event staff and report on results.
• Strong organizational, project management, and interpersonal skills are a must as we work together to build KPA’s brand in the market and grow sales pipeline while delivering exceptional event experiences.

Events Coordinator – Automotive

Manager

• Serve as the primary system owner for Salesforce, overseeing platform architecture, governance, and administration.
• Implement best practices for data integrity, user management, security, and system audits.
• Act as the escalation point for complex technical or functional Salesforce issues.
• Design and maintain the integrations between Salesforce and other revenue-related tools (Outreach, ZoomInfo, LeanData, SalesHood, etc.).
• Develop a cohesive system architecture that supports end-to-end lead-to-cash processes and ensures data flows seamlessly across the tech stack.
• Collaborate with RevOps, Sales, Marketing, Finance, Implementation, Field Teams and Customer Success to align system capabilities with business requirements.
• Scope, plan, and prioritize system enhancements and new technology initiatives based on ROI and strategic impact.
• Drive project timelines, budget, and resource allocation in collaboration with cross-functional teams.
• Lead implementation efforts, including vendor evaluations, internal stakeholder management, and execution of go-live plans.
• Act as an internal consultant to Sales, Marketing, and Customer Success leadership, translating their needs into scalable system solutions.
• Continuously evaluate and refine go-to-market processes (e.g., lead routing, opportunity management, forecasting) within Salesforce and related tools.
• Propose innovative solutions to improve pipeline visibility, drive revenue growth, and enhance the user experience.
• Manage a small team of admins, analysts, or technical specialists, providing mentorship, guidance, and career development.
• Partner closely with Revenue Operations, IT, and other functional teams to ensure alignment on data strategy, governance, and reporting.
• Communicate effectively with stakeholders at all levels, providing regular updates on project statuses, system roadmaps, and KPIs.
• Establish and maintain data standards, validation rules, and processes to ensure high levels of data quality.
• Oversee reporting frameworks in Salesforce, ensuring cross-functional teams have access to accurate dashboards and analytics.
• Leverage data insights to drive informed decision-making across the organization.

Business Applications Manager

Learning and Development

• Build interactive online training courses, micro content trainings, videos, illustrations, promotional videos, and other multimedia to engage learners about safety, health, environmental, and compliance topics.
• Collaborate well, be able to take direction, and care about quality and accuracy.
• Work with the Training and Content team to help refine instructional design and development processes.
• Assist with training and multimedia production tasks.
• Participate in quality assurance (QA), when needed.
• Deliver trainings into platform(s), when needed.
• Stay up to date on industry standards, software updates, and upcoming trends.
• Provide assistance for script and training logging, folding sharing, processes, SOPs, frameworks, and other team documentation, when needed.
• Provide technical support and expertise for client tickets and recommend solutions.
• Raise critical issues and risks that may impact project timelines or other factors.
• Perform other duties as assigned.

E-Learning Specialist

Financial Planning and Analysis

• Lead the annual planning and monthly forecasting processes for KPA including preparation of analysis and presentations for executive and Board level review.
• Provide analysis of monthly financial results against budgets and re-forecast annual, quarterly, and monthly projections based on current financial information.
• Prepare a monthly reporting package that includes full financial statements, comprehensive Key Performance Indicator (KPI) reporting, operational dashboard reporting, analysis of key business trends, actual versus budget variances and comprehensive executive level explanations of differences.
• Drive an efficient, effective and comprehensive process for developing financial plans and analysis that links to strategic corporate objectives.
• Develop and monitor the company’s annual budget and monthly forecasts, which shall include establishing budget tools, setting timelines and acting as project manager for the company, ensuring all budgets are accurate, comprehensive and completed on time.
• Prepare and manage the financial models, data room organization, and other analysis required to support a sale process.
• Play a key role in KPA’s corporate development effort via acquisition target analysis, valuation and due diligence support.
• Assist CFO in preparation and maintenance of materials for quarterly board of director meetings.
• Assist CFO and Controller in management of the company’s external banking and other financial relationships.
• Work closely with all KPA departments to ensure execution of budget and forecast commitments, including communication to management of both progress toward attainment and plans to effect course corrections as necessary.
• Produce and communicate various standard and ad-hoc financial analyses to support effective decision-making and large company initiatives.
• Calibrate necessary Finance resource levels, while managing individual and team performance
• Develop and mentor Finance staff in their technical skills with forecasting, promoting an environment of operational excellence.
• Exhibit flexibility and willingness to take on new responsibilities and assignments as they are identified and to assist with various ad hoc projects as needed.

Director of Finance

• Prepare reporting packages for internal management and external investors, including in-depth analysis of Budget vs Actual, trending analysis, forward looking implications, and develop the overarching narrative of the business
• Maintain deep understanding of the client base and revenue of the business
• Develop automation and own the data integrity and reporting of bookings, book of business, net retention, and revenue; analyze historical variance and produce forward looking forecasts
• Coordinate with Accounting, RevOps and Customer Success to align new bookings and net retention reporting; utilize Salesforce.com and NetSuite data
• Present and run internal monthly financial review meetings with senior management and external investors
• Participate in the monthly close process (month-over-month revenue review, departmental mapping, GL coding, and rollforward of the forecast)
• Perform ad-hoc research and analyses to support Sales, Customer Success, Product & Development, and the C-Suite
• Own the accuracy of commissions and quarterly bonus calculations
• Conduct interviews and research to aid in development of annual budgets and rolling forecasts
• Continually improve and streamline processes and system configuration
• Aid in integration of acquisition financials and develop proforma reporting capabilities
• Develop collaborative relationships with leaders across the business to predict changes and opportunities in departmental budgets; success visible to senior management and PE investors

Senior FP&A Analyst

Content Creator

Training Content Developer II

Consultant

• Conduct onsite field audits aimed at identifying unsafe and non-compliant situations related to OSHA, DOT, Fire Code, and EPA regulations. Provide mitigation and corrective action recommendations
• Conduct employee trainings with client employees and management teams, and moderate safety committee meetings
• Build and maintain relationships with clients, auto dealer group management, and state dealer associations.
• Develop, implement, and monitor accident prevention programs, policies, and procedures
• Help communicate and implement environmental management compliance systems
• Assist with and/or prepare various compliance documentation as needed (e.g., Hazard Communication, Respiratory Protection, Tier II reporting, OSHA 300 logs, EPA ID numbers, tank permitting, and SPCC Plans)

Environmental Health and Safety Consultant

Customer Success Manager

• Build trust and communicate effectively with owners, executives, office managers, and power users alike; Define, develop and execute effective client adoption and retention strategies; Drive engagement with KPA products and services through ongoing calls, regular interactions and conducting business reviews with the Field Services organization and other departments; Achieve annual contract renewals; Understand the full functionality of the KPA product suite, features and benefits, and competitive position in order to best support KPA clients; Drive escalation of client issues, coordinate key resources in the escalation process, and project manage the client issue until its resolution; Collect feedback to drive continuous improvement across all areas of the business; Define and roll out standard processes across the Client Success organization.

Risk Management Consultant

Product Marketing Manager

F&I Risk Management Consultant

Technical Product Manager

Solutions Engineer

Account Executive – Insurance

Client Implementation Associate

DevOps Manager

General Ledger Accounting Manager

Risk Management Consultant

QA Manager

Staff Software Engineer

Director of Marketing

Senior Payroll Administrator

Senior Software Engineer – Performance & Architecture

Events Coordinator – Automotive

Business Applications Manager

E-Learning Specialist

Director of Finance

Senior FP&A Analyst

Training Content Developer II

Environmental Health and Safety Consultant

Client Success Manager