Kontakt.io

Solutions Engineer

• Partner with Sales to scope solutions, build proposals, and design implementation approaches.
• Lead discovery sessions to uncover customer challenges and map solutions to our platform.
• Deliver compelling product demos, solution presentations, and PoCs that showcase our value.
• Design RTLS and location-based solutions using Kontakt.io and partner infrastructure.
• Create technical documentation, statements of work (SOWs), and solution designs.
• Collaborate with Product Management to provide feedback and shape roadmap priorities.
• Deliver onboarding and training for internal teams, partners, and customers.
• Travel ~40% for onsite customer visits, pilots, and go-lives.

Solutions Architect

Marketing

• Develop and execute end-to-end ABM campaigns targeting high-value accounts, with a focus on personalized marketing initiatives that drive engagement and sales growth.
• Partner closely with sales to understand account needs, challenges, and goals—aligning marketing efforts to support and maximize account success.
• Create and deliver multi-channel campaigns (email, direct mail, digital ads, events, webinars, etc.), tailoring strategies and tactics to each account for maximum impact.
• Collaborate with content, digital, and creative teams to produce personalized assets and messaging that resonate with key accounts.
• Build strong relationships with sales, customer success, and product teams to ensure ABM efforts are fully aligned and deliver a seamless experience for target accounts.
• Coordinate with internal teams to plan and execute account-specific events, webinars, and thought leadership content aligned with the broader ABM strategy.
• Track and analyze ABM campaign performance using platforms like Salesforce, 6sense, and other analytics tools to monitor engagement, conversions, and ROI.
• Leverage data-driven insights to optimize and refine ABM strategies, ensuring continuous improvement and effectiveness.
• Plan and manage high-touch, personalized events (virtual and in-person) such as exclusive webinars, roundtables, and industry gatherings for target accounts.
• Collaborate with content teams to develop tailored collateral, case studies, and presentations that align with the interests and needs of key personas within each account.

Account-Based Marketing Manager

Project Manager

• Plan deployments end-to-end: create detailed site plans, milestones, dependencies, and checklists.
• Run the field rhythm: lead daily/weekly standups with contractors, facilities/biomed, and hospital IT; unblock tasks and drive decisions on site.
• Site readiness & installs: coordinate surveys, placement, cabling/low-voltage, mounting, labeling, and inventory; ensure EHS compliance and access/permits.
• Field readiness: pre-stage devices, execute commissioning/functional tests, document results, and manage punch lists to closure.
• Risk & change control: surface issues early, and manage change orders within SOW.Documentation & handover: produce as-builts, acceptance criteria/results, and clean handoffs to Support/CSM; run the 30–60–90 day stabilization checklist.
• Vendors & budgets: coordinate third-party installers and OEMs to SLAs; track actuals vs. plan to protect PS margin.

Sales Engineer

Solutions Consultant

Content Manager

• Research, write, and edit content across multiple formats: blog posts, case studies, product one-pagers, presentations, newsletters, web pages, and articles.
• Maintain and continuously optimize website copy and company blog to ensure messaging is fresh, relevant, and engaging.
• Collaborate with the PR agency on press releases, contributed articles, and media opportunities.
• Partner with Product Managers, Marketing, and Sales to develop compelling narratives that resonate with target audiences.
• Ensure all content reflects the brand voice and tone, while meeting business and marketing objectives.
• Manage the editorial calendar and content production workflows.
• Monitor content performance and recommend optimizations based on data-driven insights.
• Align content strategy and execution with ABM initiatives to drive impact at priority accounts.

Account Executive

• Develop and execute sales strategies for major healthcare accounts (like HCA, CommonSpirit Health, etc)
• Build relationships with C-level executives and key decision-makers
• Guide clients through the sales process, from initial pitch to successful implementation
• Translate complex tech into clear value propositions that resonate with healthcare leaders
• Manage pilot programs and drive their expansion into full-scale deployments
• Provide valuable market insights to shape our product roadmap and company strategy
• Work closely with our product and marketing teams to refine our go-to-market approach

Account Executive – National Accounts

DevOps Engineer

Kontakt.io is building the platform that care operations run on.
We reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity.
Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.
Easy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience.
With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.
We are looking for a Lead Software Engineer - SRE with a strong software engineering foundation and a strategic mindset to drive the reliability, scalability, and performance of our platform.
This role is part of our Infrastructure Engineering team and will play a central part in shaping the architecture and direction of our SRE function.
The ideal candidate brings a deep understanding of software engineering principles applied to infrastructure.
Rather than maintaining systems, you will lead the design and build them, developing automation, tooling, and resilient architecture that enable high availability and fault tolerance across our entire AWS-based platform.
You’ll work hands-on in designing resilient systems, improving deployment pipelines, and driving incident management practices.
As a technical leader, you’ll also mentor engineers, shape technical strategy, and help build a culture of accountability, ownership, and continuous improvement across the organization.