Kontakt.io

Full-stack Engineer

• Develop systems that orchestrate patient milestones
• Identify and prioritize discharge barriers
• Prevent unit-level bottlenecks before they happen
• Automate escalations and high-census communications across hospital operations

Full Stack Engineer

Sales Development Rep

• Drive top-of-the-funnel lead generation for Account Executives and Sales Manager.
• Update and manage all sales activities, opportunities, and account information in CRM.
• Consistently achieve a monthly quota of qualified opportunities and understanding of how it contributes to overall potential revenue pipeline.

Sales Development Representative

Sales

• Drive a Culture of Sales Excellence
• Build and sustain a Sales Methodology framework for qualification, discovery, and execution across all sales motions.
• Lead structured coaching programs for SDRs and AEs focused on discovery discipline, value articulation, and deal strategy.
• Establish a continuous feedback loop via Gong reviews, win/loss analysis, and peer coaching to reinforce best practices.
• Enable Enterprise Sales Execution
• Develop and maintain sales playbooks, MEDDIC scorecards, and competitive positioning guides tailored to our market (US Healthcare).
• Program Manage what a ‘good’ sales process looks like, from methodology to technical architecture. Partner with Sales Ops as needed to build for success
• Facilitate deal reviews using MEDDIC (or similar) principles to improve pipeline health.
• Lead Training & Onboarding
• Design and deliver onboarding programs that instill sales mastery from day one. Identify ‘checkpoints’ for reps through the process and how to review performance.
• Collaborate with Product and Marketing to translate product capabilities into business outcomes and value narratives for enterprise buyers.
• Manage a centralized enablement hub ensuring all materials are aligned with our sales process and customer journey.
• Optimize Outreach & Messaging
• Partner with Sales leadership to design outreach cadences and talk tracks that reflect methodological qualification and value storytelling.
• Ensure all prospecting and presentation materials align with enterprise buyer personas and economic impact messaging.

Sales Enablement Lead

• develop user-facing Kontakt.io Apps
• define data models and work with database systems like MongoDB and Postgres
• establish connectivity with third-party systems using modern integrations technologies like RESTful APIs, WSS Streams, Webhooks, Kafka streams
• build modular and reusable components and libraries
• contribute to key architectural decisions that directly impact the scalability of Kontakt.io Apps
• write and maintain documentation
• write performance tests
• support and maintain CI/CD Workflows
• create and drive best practices in the team (including peer reviews and building for testability)
• propose any upgrades and updates necessary for keeping up with modern security and development best practices
• participate in 24/7 on-call rotation

Senior Software Engineer

Financial Planning and Analysis

• Own the company planning rhythm: annual plan, quarterly forecasts, and long-range model — tying financial targets to operational levers and measurable outcomes.
• Build and maintain dynamic models for growth scenarios, capital allocation, hiring plans, and unit economics; pressure-test assumptions and surface the “so what.”Be the financial storyteller for the business: synthesize performance into insights and recommendations for executives and the Board; craft clear, compelling materials for monthly/quarterly reviews and board meetings.
• Partner with Sales, RevOps, Marketing, Product, and the CTO Office to align investments with pipeline, adoption, and retention — creating a common language for ARR, NRR, CAC, payback, and productivity.
• Collaborate with Accounting to shorten close-to-insight cycles, improve forecast accuracy, and strengthen revenue recognition and expense accrual processes.
• Co-own the revenue and demand attribution (data cube) with RevOps/Analytics to illuminate sources of growth and ROI across the funnel.
• Stand up standardized KPI dashboards and variance analysis — delivering timely, actionable views of performance and leading indicators.
• Drive process and systems excellence across FP&A (e.g., Adaptive Planning, NetSuite, Power BI or similar) to automate, scale, and improve data quality.
• Build and mentor a high-performing FP&A team known for analytical rigor, speed, and pragmatism.

Director, FP&A

Attorney

• - Be the legal engine of our growth: advise the executive team and department heads on commercial, corporate, data, and employment law across the U.S. and Europe.
• - Structure and negotiate enterprise SaaS agreements with the largest health systems in the U.S., balancing customer expectations, regulatory requirements, and Kontakt.io’s business goals.
• - Manage outside counsel relationships (corporate, employment, IP, regulatory) and define when to bring work in-house.
• - Own corporate governance: maintain clean cap tables, board consents, and subsidiary structure in alignment with CFO, CRO, and CEO.
• - Ensure compliance with HIPAA, data privacy, and healthcare regulatory frameworks in partnership with our Security & Compliance team.
• - Shape the next stage: help evolve policies, templates, and playbooks as we scale toward $100M+ ARR, multiple geographies, and enterprise-level contracts.
• - Be a cultural leader — practical, fast, and business-minded; a “yes, if” partner, not a “no” gatekeeper.

VP Legal

Accountant

• Accounting activities related to the Polish and American entities.
• Record and reconcile cash accounts on a daily basis.
• Record, track and pay vendors through accounts payable.
• Record sales and purchase transactions in line with applicable accounting standards.
• Assist with receivables and receivable collections.
• Support the preparation of VAT, CIT, and PIT tax declarations.
• Take part in month-end and year-end closing activities (account reconciliations, accruals, prepayments).
• Ensure accuracy of accounting entries following local regulations.
• Collaborate closely with the finance team and other departments to maintain data integrity.
• Support external/internal audit processes.

Product Manager

• Invent and build, not just improve. You’ll push boundaries, rethink workflows, and ask “what if?” until something extraordinary clicks.
• Design and build AI-first experiences — where models, context, and UX merge to make care operations adaptive and human-centric.
• Own outcomes end-to-end: define the vision, write crisp specs, drive execution, and measure real impact.
• Collaborate cross-functionally with engineering, design, and data science to ship fast, smart, and simple.
• Turn chaos into clarity. You translate ambiguous ideas into strategy, and strategy into beautifully simple product experiences.

Senior Product Manager

Data Scientist

• Design and deploy advanced machine learning, operations research, and optimization solutions across healthcare operations.
• Work alongside clinicians, data engineers, product managers, and hospital administrators to translate healthcare challenges into actionable strategies.
• Translate complex healthcare challenges into actionable strategies.
• Ensure adherence to healthcare privacy regulations and implement secure workflows for data handling and deployment.
• Design experiments, pilot studies, and A/B tests to assess intervention impact.

Senior Data Scientist, Healthcare

Account Executive

• Build and execute a territory plan focused on engaging new health systems, hospitals, and regional provider groups
• Drive end-to-end sales — from outbound prospecting to negotiation and close — focused on complex, multi-stakeholder enterprise deals
• Leverage Salesforce, Gong, and 6sense to identify key accounts, improve engagement, and forecast with accuracy
• Collaborate cross-functionally with Sales Enablement, Product, and Leadership to refine your message and maximize your impact
• Represent Kontakt.io at industry trade shows and healthcare conferences to engage new prospects
• Apply insight from top national accounts to guide messaging in your region and bring proven value to new customers

Enterprise Account Executive

Director

• Single-threaded owner for national health-systems rollout: customer-facing, hands-on, outcome-obsessed.
• Engineer the rollout end-to-end: site readiness → install/commissioning → cutover → stabilization.
• Run executive forums with hospital leadership; present options, risks, and clear calls.
• Integrate for impact with hospital IT (EHR/HL7/FHIR/SSO) and Product/Engineering teams.
• Drive adoption with clinical and operations leaders to surface value in metrics.
• Publish a one-page weekly status and value dashboards as the source of truth.

PMO Director, Individual Contributor – Professional Services

Solutions Engineer

• Partner with Sales to scope solutions, build proposals, and design implementation approaches.
• Lead discovery sessions to uncover customer challenges and map solutions to our platform.
• Deliver compelling product demos, solution presentations, and PoCs that showcase our value.
• Design RTLS and location-based solutions using Kontakt.io and partner infrastructure.
• Create technical documentation, statements of work (SOWs), and solution designs.
• Collaborate with Product Management to provide feedback and shape roadmap priorities.
• Deliver onboarding and training for internal teams, partners, and customers.
• Travel ~40% for onsite customer visits, pilots, and go-lives.

Solutions Consultant

Sales Engineer

Project Manager

• Plan deployments end-to-end: create detailed site plans, milestones, dependencies, and checklists.
• Run the field rhythm: lead daily/weekly standups with contractors, facilities/biomed, and hospital IT; unblock tasks and drive decisions on site.
• Site readiness & installs: coordinate surveys, placement, cabling/low-voltage, mounting, labeling, and inventory; ensure EHS compliance and access/permits.
• Field readiness: pre-stage devices, execute commissioning/functional tests, document results, and manage punch lists to closure.
• Risk & change control: surface issues early, and manage change orders within SOW.Documentation & handover: produce as-builts, acceptance criteria/results, and clean handoffs to Support/CSM; run the 30–60–90 day stabilization checklist.
• Vendors & budgets: coordinate third-party installers and OEMs to SLAs; track actuals vs. plan to protect PS margin.

Marketing

• Develop and execute end-to-end ABM campaigns targeting high-value accounts, with a focus on personalized marketing initiatives that drive engagement and sales growth.
• Partner closely with sales to understand account needs, challenges, and goals—aligning marketing efforts to support and maximize account success.
• Create and deliver multi-channel campaigns (email, direct mail, digital ads, events, webinars, etc.), tailoring strategies and tactics to each account for maximum impact.
• Collaborate with content, digital, and creative teams to produce personalized assets and messaging that resonate with key accounts.
• Build strong relationships with sales, customer success, and product teams to ensure ABM efforts are fully aligned and deliver a seamless experience for target accounts.
• Coordinate with internal teams to plan and execute account-specific events, webinars, and thought leadership content aligned with the broader ABM strategy.
• Track and analyze ABM campaign performance using platforms like Salesforce, 6sense, and other analytics tools to monitor engagement, conversions, and ROI.
• Leverage data-driven insights to optimize and refine ABM strategies, ensuring continuous improvement and effectiveness.
• Plan and manage high-touch, personalized events (virtual and in-person) such as exclusive webinars, roundtables, and industry gatherings for target accounts.
• Collaborate with content teams to develop tailored collateral, case studies, and presentations that align with the interests and needs of key personas within each account.

Account-Based Marketing Manager

Solutions Architect

Content Manager

• Research, write, and edit content across multiple formats: blog posts, case studies, product one-pagers, presentations, newsletters, web pages, and articles.
• Maintain and continuously optimize website copy and company blog to ensure messaging is fresh, relevant, and engaging.
• Collaborate with the PR agency on press releases, contributed articles, and media opportunities.
• Partner with Product Managers, Marketing, and Sales to develop compelling narratives that resonate with target audiences.
• Ensure all content reflects the brand voice and tone, while meeting business and marketing objectives.
• Manage the editorial calendar and content production workflows.
• Monitor content performance and recommend optimizations based on data-driven insights.
• Align content strategy and execution with ABM initiatives to drive impact at priority accounts.

• Develop and execute sales strategies for major healthcare accounts (like HCA, CommonSpirit Health, etc)
• Build relationships with C-level executives and key decision-makers
• Guide clients through the sales process, from initial pitch to successful implementation
• Translate complex tech into clear value propositions that resonate with healthcare leaders
• Manage pilot programs and drive their expansion into full-scale deployments
• Provide valuable market insights to shape our product roadmap and company strategy
• Work closely with our product and marketing teams to refine our go-to-market approach

Account Executive – National Accounts

DevOps Engineer

Kontakt.io is building the platform that care operations run on.
We reduce waste, cut costs, and improve revenue by improving throughput, asset utilization and staff productivity.
Our platform uses AI, RTLS, and EHR data to enable self-learning agents to automate workflows, adapt in real-time, and orchestrate all of care delivery operations.
Easy to deploy and scale, it gives a clear picture of spaces, equipment, and people, eliminating inefficiencies and enhancing the patient experience.
With measurable 10X ROI and over 20+ use cases, Kontakt.io is the go-to platform for better and faster care delivery operations.
We are looking for a Lead Software Engineer - SRE with a strong software engineering foundation and a strategic mindset to drive the reliability, scalability, and performance of our platform.
This role is part of our Infrastructure Engineering team and will play a central part in shaping the architecture and direction of our SRE function.
The ideal candidate brings a deep understanding of software engineering principles applied to infrastructure.
Rather than maintaining systems, you will lead the design and build them, developing automation, tooling, and resilient architecture that enable high availability and fault tolerance across our entire AWS-based platform.
You’ll work hands-on in designing resilient systems, improving deployment pipelines, and driving incident management practices.
As a technical leader, you’ll also mentor engineers, shape technical strategy, and help build a culture of accountability, ownership, and continuous improvement across the organization.