General Manager
CSC Generation
Sales Associate
Knix
part-time
Posted on:
Location Type: Office
Location: New York City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $18 - $21 per hour
Job Level
JuniorMid-Level
About the role
- Create a comfortable and uplifting end-to-end experience for all Knix customers.
- Actively listen to customer preferences and recommend products they’ll be sure to love.
- Lead product fittings to ensure customers buy the correct size the first time.
- Stay knowledgeable on our growing product assortment – and wear it, too!
- Ensure all products are merchandised effectively to reflect our brand and drive sales.
- Escalate any issues or opportunities as required to the Store Manager.
- Continually work to improve cleanliness, set-up and organization in all areas of the store.
- Guide the customer experience from greeting to fit to purchase and work to enhance customer loyalty and sales.
Requirements
- You have a pulse on what Knix customers want and know how to engage and delight them.
- You thrive in a dynamic environment and have the ability to think on your feet.
- You understand what we all experience in fitting rooms and are a natural at making others feel comfortable.
- You’re a born team player and always look for ways to help the group succeed.
- You’re passionate about our customers and inspired by Knix and our mission.
- Previous experience in customer service is considered an asset, but above all else, you are great with people and are passionate about delivering exceptional customer experiences.
- A warm demeanour with a “get it done” approach.
- You love being part of a team and are a great collaborator.
- Resourceful with a keen ability to effectively resolve customer issues.
- An affinity for our product line and a belief in the Knix mission!.
- Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older
- Ability to lift and handle packages weighing up to 25lbs
- Ability to move efficiently through the store for long periods of time and as needed for an entire shift.
Benefits
- Highly competitive compensation plus monthly bonus!
- A flexible schedule in store (min 15-25hr/week)
- Generous employee discounts that offer up to 50% on your favourite Knix products
- Access to a mental health & wellness platform that offers therapy and coaching sessions
- A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
- Opportunities for monthly, quarterly, and semi-annual awards and recognition
- Opportunities to advance in your career - We are growing!
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
active listeningcustomer engagementteam collaborationproblem resolutioncustomer serviceadaptabilitywarm demeanorresourcefulnesscustomer loyalty enhancementdynamic environment thriving
