Knix

Software Engineer

• Design, develop, and maintain integrations across enterprise applications and AWS services.
• Build API and data integrations to support MySQL and Snowflake.
• Ensure systems are reliable, secure, and optimized for performance.
• Write clean, scalable code in languages such as .NET C#, Java, Python, and JavaScript/NodeJS.
• Contribute to all phases of the SDLC including code reviews, testing, debugging, and documentation.
• Implement CI/CD pipelines using tools such as Git, Jenkins, and GitHub.
• Follow agile methodologies and participate in sprint planning, retrospectives, and stand-ups.
• Apply best practices in cloud security, identity and access management, encryption, and secure coding.
• Troubleshoot, optimize, and performance-tune cloud-based applications.
• Stay current on emerging tools, frameworks, and technologies to drive continuous improvement.

Integration Developer

Procurement

• Collaborate with the Sourcing & Production Manager to update various work-in-progress timelines.
• Manage purchase orders from placement to delivery, following up extensively with overseas vendors.
• Update development and on-time delivery trackers, communicating status updates to relevant stakeholders.
• Coordinate and negotiate costs with vendors to ensure accuracy and efficiency.
• Monitor delivery dates, follow up with required documentation, and communicate updates promptly to stakeholders.
• Support the Product team through the coordination of vendor meetings and travel.
• Prepare and generate scheduled and ad-hoc reports, charts, and materials aligned with departmental KPIs.
• Follow up on all sample and development requests.
• Lead weekly calls with key vendors to review production progress, resolve open issues, and maintain proactive communication.
• Communicate any changes in timing to cross-functional teams.
• Track and distribute samples to relevant team members.

Sourcing Coordinator

Operations

• Own and maintain the health of all tracking pixels, SDKs, and data feeds across paid media platforms (Meta, Google, TikTok, Pinterest, etc.)
• Ensure accurate event and conversion tracking; troubleshoot discrepancies in attribution and signal strength
• Partner with internal teams and vendors (e.g., Blotout, Shopify, OneTrust) to ensure data privacy compliance while maintaining marketing efficiency
• Monitor, audit, and optimize product feeds and catalog integrations for dynamic ads and performance programs
• Collaborate with channel leads to diagnose and resolve tracking or measurement issues quickly
• Coordinate with platform reps and external partners to escalate and resolve technical issues efficiently
• Manage UTM governance, tracking templates, and campaign tagging consistency across platforms
• Support CAPI and server-side implementations, ensuring robust signal flow and redundancy
• Document and evolve Ad Ops best practices to scale technical excellence across the marketing organization

Ad Operations Lead

Manager

• Oversee the planning, execution, and continuous improvement of technology initiatives
• Drive IT and product-related projects using robust agile and iterative delivery methods
• Facilitate planning sessions, daily stand-ups, and retrospectives for team alignment
• Manage delivery timelines, priorities, and resource constraints
• Track delivery progress using agile metrics to implement continuous improvement opportunities
• Remove delivery impediments and escalate risks for smooth execution
• Partner with product and engineering for documentation and release readiness processes
• Work closely with infrastructure, security, and operations for deployment activities
• Foster a culture of accountability and continuous improvement within the IT team

IT Delivery Manager

• Develop seasonal merchandising strategies and line plans informed by sales performance, historical data, and market trends.
• Conduct market and competitive research to identify emerging opportunities, whitespace, and shifts in consumer behaviour.
• Optimize product mix by category, size, colour, and price point to maximize sales, margin, and inventory efficiency.
• Partner with commercial teams to ensure cohesive product presentation and a consistent brand experience across all channels.
• Monitor in-season performance to adjust strategies and inform future planning.
• Build cohesive assortments that reflect Knix’s brand identity and meet the needs of the target customer.
• Partner cross-functionally to align on seasonal priorities, key stories, and product launch timelines.
• Ensure assortments are commercially balanced across style, function, and innovation to drive growth across core and new categories.
• Support execution of product launches through clear line architecture, pricing, and storytelling alignment.
• Develop and implement strategic buying plans to achieve sales, margin, and inventory turnover targets.
• Establish competitive pricing strategies that drive sales and margin growth while maintaining brand integrity.
• Collaborate with planning, brand, and commercial teams to execute promotional campaigns and markdown strategies.
• Analyze pricing and promotional performance to identify optimization opportunities.
• Partner closely with design, planning, sourcing, brand, and commercial teams to align merchandising initiatives with business goals.
• Provide product insights to support marketing campaigns, seasonal launches, and merchandising presentations.
• Lead and develop the Buying team to grow the Knix business profitably and strategically.
• Foster a culture of innovation and collaboration, providing ongoing feedback, coaching, and development opportunities to build bench strength.

Senior Merchandising Manager

Customer Support

• Go the distance to address customer inquiries across multiple platforms
• Assess situations and take action to ensure customer satisfaction
• Report to the Assistant Department Manager, Customer Experience
• Work cross-functionally with E-Commerce, Marketing, and Product Teams

Customer Experience Coordinator

Brand Ambassador

• Serve as the face of Knix in-store, delivering inclusive, personalized, and knowledgeable customer experiences.
• Drive sales and results by contributing to daily, weekly, and monthly targets; increase conversion, add-on sales, and average transaction value.
• Ensure operational excellence: uphold store standards in cleanliness, visual merchandising, inventory management, stock replenishment, fitting room operations, and cash handling.
• Represent the brand with pride, support grassroots marketing and community engagement initiatives, and embody Knix’s mission.
• Train and empower store teams with product knowledge sessions, teach Knix’s sales model, and reinforce customer service standards.
• Report to the Retail Operations team and collaborate with store teams to deliver consistent, elevated brand experiences.

Brand Representative

Sales

• Create a comfortable and uplifting end-to-end experience for all Knix customers.
• Actively listen to customer preferences and recommend products they’ll be sure to love.
• Lead product fittings to ensure customers buy the correct size the first time.
• Stay knowledgeable on our growing product assortment – and wear it, too!
• Ensure all products are merchandised effectively to reflect our brand and drive sales.
• Escalate any issues or opportunities as required to the Store Manager.
• Continually work to improve cleanliness, set-up and organization in all areas of the store.
• Guide the customer experience from greeting to fit to purchase and work to enhance customer loyalty and sales.

Sales Associate

Accountant

• Key member of the monthly financial close process and daily finance operations
• Participate in sales reporting and invoicing, inventory reporting and COGS
• Validate and summarize monthly sales and prepare month-end sales and AR reports for consolidation deadlines
• Review and approve weekly payment runs and weekly business expenses
• Review weekly cash flow and support cash flow planning
• Banking and treasury management
• Develop and maintain internal controls requirements and ensure compliance
• Drive improvements in the month-end close process and streamline NetSuite custom reports
• Provide audit and tax compliance support
• Support financial systems improvements and participate in ad hoc projects and initiatives
• Report to the Manager, Corporate Accounting and work closely with Planning & Analysis and Operations teams

Senior Corporate Accountant

Financial Planning and Analysis

• Analyze and control the financial performance of the Knix Business (P&L, Working Capital and Cash Flow)
• Analyze revenue, costs, expenses and margins by product family and sales channel and explain deviations between plan and actuals
• Devise and execute financial controls and link accounting with business strategies
• Ensure financial systems and procedures align with BU corporate policies and guidelines
• Serve as business partner to functional leaders and propose process improvements
• Participate in creation of budgets and forecasts for the business unit and incorporate key business assumptions
• Contribute to monthly BU consolidation (P&L, balance sheet, cash flow) and long-term financial plans
• Perform project and scenario evaluation and monitor performance deviations
• Carry out analysis of cost centers and prepare information for BU leadership
• Contribute to defining guidelines, instructions and reporting content in line with Corporate Finance