Kit (formerly ConvertKit)

Full-stack Engineer

• You'll be joining the Builders team, which builds the suite of publishing tools creators use to create emails, landing pages, and newsletters.
• You'll help us raise the bar for our team's technical practices and code quality while architecting our biggest features.
• You will report to the Engineering Manager who leads the Builders team, a cross-functional product team at Kit.
• You'll collaborate closely with a Product Manager, Product Designer, and peer Software Engineers.
• Transform our legacy codebase through strategic refactoring while applying systems thinking to enhance scalability and maintainability.

Senior Product Engineer II – Publishing

Financial Planning and Analysis

• Process invoices end-to-end — intake, coding, routing for approval, and payment runs in Bill.com — accurately and on time.
• Reconcile company credit card transactions (Brex) in QuickBooks Online and ensure accurate general ledger coding and expense classification.
• Respond to payment inquiries from team members and vendors with clarity and patience.
• Flag spend anomalies, miscodes, missing approvals, duplicate invoices, and unusual vendors — and escalate appropriately.
• Support month-end close activities, including balance sheet reconciliation updates and resolving outstanding items.
• Handle vendor setup, W-9 collection, and vendor file hygiene.
• Maintain accurate documentation and a clean audit trail throughout.
• Contribute to ad-hoc projects — spend analysis, process documentation, or lightweight automation work using AI-assisted tools — as directed by the Finance team.

Finance Operations Specialist – Payables

Sales

• Dive into Kit's onboarding and product and meet the team through Get-To-Know-You (GTKY) calls
• Get access to HubSpot, pipeline dashboards, and GTM tools like Gong and Intercom
• Sit in on active deals with both AEs to understand where things stand
• Take ownership of a set of open opportunities and close deals
• Get oriented on your territory and account assignments
• Establish a coaching rhythm with your team members
• Audit the current pipeline — identify what's real, what's stalled, and where the gaps are
• Establish a repeatable coaching cadence — deal reviews, call coaching, pipeline accountability
• Partner with Marketing on event strategy, ABM targeting, and follow-up
• Build a pitch and positioning motion around Creator Pro that drives a higher percentage of Pro deals

Sales Manager – Player-Coach

Mechanical Engineer

• Immerse yourself in Kit's product surfaces and current component landscape in your first week.
• Audit the current UI for patterns, tokens, and inconsistencies in your first month.
• Establish tokens and primitives mapped between Figma and code in partnership with the front-end engineering team in your first six months.
• Create a stable, predictable design-to-code workflow that feature squads rely on in your first year.
• Drive high adoption of system components in new feature work with visible consistency improvements across surfaces that previously diverged.
• Lead the evolution of our component library in Storybook to become the canonical reference for UI behaviour and states.
• Establish guardrails that prevent UI drift before it starts, allowing feature squads to ship faster with higher-quality UI without needing to check in with you on every decision.

Senior Design Engineer

• You will be joining the Builders team, which builds the suite of publishing tools creators use to create emails, landing pages, and newsletters. Our team also stewards Kit's core application experience and design system, along with our frontend platform tooling.
• This is a hands-on role for a product-minded full-stack engineer who excels at crafting exceptional user experiences. You'll architect complex features while collaborating closely with Product and Design to deliver impactful solutions that elevate how creators experience our publishing platform. You're proficient across the stack with strong backend fundamentals, but you love digging into Figma and building beautiful user experiences in close collaboration with Design. You'll help us raise the bar for our team's technical practices and code quality while architecting our biggest features.
• You combine technical depth with leadership and extreme ownership. You partner closely with Product and Design to shape the "what" as well as the "how." You thrive in ambiguity, take initiative, and elevate the people around you.

Senior Software Engineer – Publishing

• Kit's sales team is small but mighty — and it needs a leader who can sell alongside the team, not just manage from the sidelines.
• We're looking for a Sales Manager to carry a personal quota, coach two Account Executives, and represent Kit at key events and prospect meetings.
• You'll split your time between closing your own opportunities and developing your AEs — with travel for conferences, creator events, and in-person meetings a few times per quarter.
• A growing priority for this role is driving adoption of Creator Pro, Kit's premium tier.
• As we ship powerful new capabilities — advanced attribution and cohort reporting, Subscriber Signals, A/B testing, dynamic send times, and premium integrations — you'll help position Kit as the professional-grade platform serious creators need, and grow expansion revenue through Pro upgrades.
• You'll report to Dave Altarescu, Kit's CRO, and collaborate closely with Marketing, Support, Creator Growth, Ads, Deliverability, Migrations, Product, and more. Your direct team is two Account Executives who cover the full range of Kit's sales motion — from product-led inbound to sales-led opportunities.
• Dive into Kit's onboarding and product and meet the team through Get-To-Know-You (GTKY) calls.
• Take ownership of a set of open opportunities and close deals. Get oriented on your territory and account assignments. Establish a coaching rhythm with your team members.
• Carry and consistently hit or exceed your personal quota alongside your AEs. Establish a repeatable coaching cadence — deal reviews, call coaching, pipeline accountability.
• Build a pitch and positioning motion around Creator Pro that drives a higher percentage of Pro deals.

Sales Manager

Product Manager

• Growth at Kit isn't a side function - it's core to our product strategy. We're looking for a Senior Product Growth Manager to drive high-impact growth initiatives across activation, monetization, and expansion that help creators succeed faster and more predictably.
• This role is about building durable growth systems that compound over time, not one-off tactics. You'll own key growth surfaces end-to-end - from identifying opportunities to shipping experiments to scaling what works.
• You'll report to Katie Swett Miller, our Chief Product Officer and collaborate closely with Engineering, Design, Data, Marketing, and Lifecycle teams. You'll partner across functions to ensure alignment between product experiences and go-to-market efforts, while having access to a peer group of Product Managers across Kit for support and mentorship.
• First Week: Dive into Kit's product ecosystem, growth metrics dashboards, and current experimentation framework.
• First Month: Analyze onboarding flows and activation funnels to understand current conversion patterns.
• First Six Months: Own and evolve your product-led growth roadmap with at least 3-5 shipped experiments. Lead hypothesis-driven tests that reduce friction in key workflows. Partner with Data to establish clear success metrics and translate insights into product decisions.
• First Year: Drive measurable improvement across Kit's growth funnel through systematic experimentation and scaled solutions.

Senior Growth Product Manager

Customer Success Manager

• Drive expansion revenue through Pro plan adoption and email list growth strategies
• Revenue retained through effective churn prevention and save motions
• Conversion of creators from monthly to annual plans
• Contribution to Net Revenue Retention (NRR) across pooled accounts
• Deeply understand Kit’s creator segments, pricing, and expansion paths (Free → Creator → Pro). Analyze existing expansion data and past initiatives to identify early patterns. Learn how pooled accounts are currently supported and where gaps exist. Begin engaging directly with pooled creators through scaled touch points.
• Design and test multiple scaled expansion plays (e.g. campaigns, in-product prompts, webinars, targeted outreach, education programs). Own expansion performance for the pooled segment, tracking conversion and revenue impact. Partner with Marketing and CX to operationalize successful expansion motions. Clearly document learnings, playbooks, and best practices. Influence roadmap or messaging improvements based on creator feedback. Own proactive, scaled outreach for pooled creators to drive engagement, retention, and readiness for expansion. Help creators improve email strategy, automation usage, and monetization workflows through lightweight guidance, education, and campaigns. Identify churn and disengagement signals, design scalable save motions, and partner with Customer Experience to address systemic retention risks at scale
• Establish a proven, repeatable expansion engine for pooled creators. Scale successful expansion strategies across the broader customer base. Become a subject-matter expert on what drives creator monetization growth inside Kit. Directly contribute to Net Revenue Retention and Pro plan growth goals. Elevate CGM as a strategic growth partner across the company

• As Kit continues to scale, we’re evolving how we support and grow our creator base.
• Drive Pro plan expansion across our pooled customer segment, which is roughly our top 1,000 largest accounts.
• Identify, test, and refine expansion motions for pooled creators, then scale what works across our broader customer base through close collaboration with Customer Experience, Marketing, and Product.
• Deliver a strong, scalable customer experience that directly drives retention, plan upgrades, and long-term revenue growth.
• Own proactive outreach and engagement for pooled creators — ensuring they feel supported, understand how to get value from Kit, and are positioned to grow into Pro through effective email strategy and product adoption.
• Design and test multiple scaled expansion plays (e.g. campaigns, in-product prompts, webinars, targeted outreach, education programs).
• Establish a proven, repeatable expansion engine for pooled creators and scale successful strategies across the broader customer base.

Customer Success Manager – Scaled Accounts

Growth Marketing

• Deeply understand Kit’s creator segments, pricing, and expansion paths (Free → Creator → Pro). Analyze existing expansion data and past initiatives to identify early patterns. Learn how pooled accounts are currently supported and where gaps exist. Begin engaging directly with pooled creators through scaled touch points.
• Design and test multiple scaled expansion plays (e.g. campaigns, in-product prompts, webinars, targeted outreach, education programs). Own expansion performance for the pooled segment, tracking conversion and revenue impact. Partner with Marketing and CX to operationalize successful expansion motions. Clearly document learnings, playbooks, and best practices. Influence roadmap or messaging improvements based on creator feedback. Own proactive, scaled outreach for pooled creators to drive engagement, retention, and readiness for expansion. Help creators improve email strategy, automation usage, and monetization workflows through lightweight guidance, education, and campaigns. Identify churn and disengagement signals, design scalable save motions, and partner with Customer Experience to address systemic retention risks at scale.
• Establish a proven, repeatable expansion engine for pooled creators. Scale successful expansion strategies across the broader customer base. Become a subject-matter expert on what drives creator monetization growth inside Kit. Directly contribute to Net Revenue Retention and Pro plan growth goals. Elevate CGM as a strategic growth partner across the company.

Creator Growth Manager – Scaled Accounts

Accounting Manager

• Get set up in the tools (QBO, Stripe, Bill.com, Brex, Runway, Tax Jar, Sheets/Excel) and learn how data flows between them. Review the month-end close calendar, recurring journal entries, key reconciliations, and supporting schedules.
• Take ownership of the close process, with support as needed, while improving timelines, handoffs, and overall execution. Build and kick off a 90-day transition plan to fully bring accounting in-house, including ownership mapping, close calendar, and cutover milestones.
• Own and run a repeatable close process that is faster and more predictable, with fewer surprises. Improve core schedules (prepaids, accruals, merchant fees, refunds, payouts, key balance sheet accounts) so they are clean and easy to maintain. Strengthen revenue workflows across multiple revenue streams (subscriptions plus other product lines), including clearer tagging and reporting paths.
• Accounting operations are stable, documented, and scalable. Finance leaders and business partners trust the numbers and can use them confidently. Close timing supports a consistent monthly business review cadence. Revenue and payout-related workflows are well-documented and reliable across subscriptions and other product lines.