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Creative Operations Manager, Brand Studio – Contractor
Kit (formerly ConvertKit)Creative Operations Manager overseeing operational workflows and project management for Brand Studio team at Kit. Collaborating across departments to improve intake and delivery processes.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management and creative operations, with a focus on improving systems and processes. Proficient in managing high volumes of requests and collaborating cross-functionally with creative teams in a remote-first environment.
Highest-signal resume keywords
Project ManagementCreative OperationsRequest PrioritizationNo-Code ToolsCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project Management SystemsCapacity PlanningProcess ImprovementRequest TriageAutomation Development
Soft Skills
CommunicationProblem-SolvingAdaptability
Tools & Technologies
NotionAI-Assisted ToolsInternal Tools
Industry Keywords
Creative Team SupportBrand Asset ManagementRemote Work
About the role
Key responsibilities & impact- Get into Notion and learn how the Brand Studio currently operates.
- Take ownership of request triage and ensure briefs are complete before they reach a Brand Studio team member.
- Start identifying patterns in the types of work coming in and propose additions to the brand asset menu.
- Continue refining and improving the internal capacity planning web app and sprint planning processes based on actual use.
Requirements
What you’ll need- 3+ years in a project management, production, or creative operations role, ideally supporting a creative or brand team
- Experience managing intake and prioritization across a high volume of requests from multiple internal stakeholders
- Track record of building or improving project management systems, not just maintaining them
- Experience using no-code or AI-assisted tools to build lightweight internal tools or automations, even informally
- Experience working cross-functionally with marketers, designers, and creative directors to align on scope and timelines
- Comfortable working in a remote-first environment where documentation and async communication do a lot of the heavy lifting.
Benefits
Comp & perks- This position is not eligible for Kit's full-time salary, equity, or benefits package.
- The contractor is responsible for their own taxes and insurance.