Kainos

Manager

• Responsible for successful delivery of Workday solutions for clients
• Manage implementation of global Workday programs from pre-sales to handover
• Act as key client interface between functional/technical teams and clients
• Manage all delivery aspects including project planning, resourcing, and customer satisfaction
• Lead blended teams of colleagues, clients, and partners to share knowledge
• Identify requirements, business processes, and document artefacts for shared understanding
• Create well-structured deliverables and present recommendations to clients
• Identify opportunities to win business and negotiate at a senior client level

Workday Engagement Manager

Engineer

• Operate as an embedded EDM Workday configuration specialist working directly within customer environments.
• Drive hands-on adoption, optimisation, and deep business integration of EDM from go live onwards.
• Function as the technical bridge between Kainos and the customer; maintaining close alignment with Kainos's Customer Success, Support, Onboarding, and Product functions.
• Design, configure, and optimise EDM & Workday configuration within live customer environments.
• Proactively identify and remediate configuration debt, performance constraints, and architectural limitations before they require escalation.
• Resolve complex technical blockers and support the escalation process by providing rich environment context to accelerate case resolution.
• Ensure technical continuity from implementation into the FDE engagement, working closely with the Onboarding team at go live.
• Enable client administrators through direct knowledge transfer, producing configuration guides, integration documentation, and reusable templates to build sustainable internal capability.
• Identify technical signals of adoption risk and provide regular technical health summaries to the CSM.
• Guide clients through the three-stage maturity model, removing technical friction.
• Define and track account-specific maturity milestones jointly with the Customer Success Manager.
• Feed structured product insight back to the Product team.
• Document account-level technical history and contribute to the broader Foward Deployed function.

Workday EDM Forward Deployed Engineer, HCM Consultant

Consultant

• Deliver Kainos testing commitments to clients, ensuring they are completed on time and to the required quality standards.
• Focus primarily on manual testing services, while also ensuring our automated testing tool, Smart, is used effectively for test events in your region in line with client contracts.
• Apply your Workday expertise on high-profile projects, address complex functional challenges, and act as a key point of contact for clients.
• Build strong customer relationships and shape and deliver solutions that meet client needs, are fit for purpose, and are commercially sound.
• Provide expert consulting and guidance by developing a strong understanding of each customer’s business.
• Capture lessons learned and use them to improve best-practice recommendations, project delivery processes, and supporting artefacts as our approach continues to evolve.
• Collaborate closely with others to help centralize communication for #OneTeam reporting.

Workday Test Lead Consultant

• Be the trusted advisor and partner with our customers to drive EDM adoption and ensure customer satisfaction
• Build strong relationships with key customer stakeholders and bridge between Services, Support, and Product Development teams
• Monitor and facilitate customer’s adoption of EDM ensuring value is recognized and communicated
• Create Value Plans including Strategic Business Objectives and associated OKRs

Customer Value Manager – Workday Product

Account Executive

• Manage multiple deal cycles while maintaining accurate customer and pipeline data
• Execute Kainos Product Sales Process using industry standard methodologies
• Facilitate discovery sessions with clients
• Prospect via multichannel approach

Account Executive – SaaS Products

Controller

• Ensure customer projects delivered in compliance with security best practices
• Support engagement with stakeholders to implement security policies
• Create security policies, procedures, and protocols
• Communicate security threats to employees and partners
• Conduct security audits and risk assessments
• Manage Aftercare Activities like Overseas Travel Briefings
• Maintain compliance with government security schemes
• Work with teams to identify and implement security lessons learnt
• Manage customer security checks and onboarding

Security Controller

Solutions Engineer

• Responsible for leading multi-skilled agile teams to design and deliver high quality solutions.
• Work with customer architects to agree functional and non-functional designs.
• Advise customers and managers on the estimated effort, technical implications and complexity surrounding designs.
• Manage, coach and develop a small team, focusing on performance and career development.
• Provide direction and leadership for your team in solving challenging problems.
• Develop policy and standards with peers and mentor team members.

Solution Architect

Project Manager

• Sit within the Partner Enablement team to improve product quality and delivery
• Accountable for success of customer migration projects
• Maintain, update and assure quality of internal/external platforms
• Work closely with product, engineering, and partner teams
• Engage directly with customers and a wide range of stakeholders,
• Define and run quality assurance approach for onboarding and delivery
• Champion consistency in planning and reporting across product team
• Track dependencies, risks, issues and decisions across workstreams