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ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
manual testingautomated testingWorkdayquality assurance lifecycletesting collateralsoftware testingcloud computingSaaSFinancials
Soft Skills
customer focusrelationship buildingcommunicationconsultingpresentation skillsdecision making under pressurenetworkingcollaborationempathy
Tools & Technologies
Smart
Certifications & Qualifications
Degree in Computer ScienceDegree in Finance
Industry Keywords
commercial experienceclient-facing roleproject delivery processesbest-practice recommendationstesting artefactstight deadlinesservices organization
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Deliver Kainos testing commitments to clients, ensuring they are completed on time and to the required quality standards.
- Focus primarily on manual testing services, while also ensuring our automated testing tool, Smart, is used effectively for test events in your region in line with client contracts.
- Apply your Workday expertise on high-profile projects, address complex functional challenges, and act as a key point of contact for clients.
- Build strong customer relationships and shape and deliver solutions that meet client needs, are fit for purpose, and are commercially sound.
- Provide expert consulting and guidance by developing a strong understanding of each customer’s business.
- Capture lessons learned and use them to improve best-practice recommendations, project delivery processes, and supporting artefacts as our approach continues to evolve.
- Collaborate closely with others to help centralize communication for #OneTeam reporting.
Requirements
What you’ll need- Strong understanding of the quality assurance lifecycle testing and automated testing in the Workday environment.
- Strong customer focus, with the ability to assess needs, build relationships, manage expectations, and judge when to challenge, escalate, or go the extra mile.
- Ability to shape and deliver test consulting engagements that drive clear business value, while contributing to improvements in project approaches and testing artefacts.
- Ability to create and maintain testing collateral across a range of service offerings.
- Extensive commercial experience in a software testing environment, ideally in a client-facing role.
- Good understanding of Workday products, preferably with a Financials background.
- Strong awareness of technology trends, particularly cloud computing and SaaS.
- Degree in Computer Science, Finance, or a related field.
- Develops new skills & services in relation to current and future market requirements.
- Strong communicator, able to communicate with customers and colleagues with impact, credibility, and empathy, including in a remote working situation.
- Sound ability to formally present to senior Client audiences.
- Ability to work to tight deadlines and make sensible decisions under pressure taking a balanced view of Customer demands and Kainos commercials.
- Ability to widen and maintain a network of external contacts.
- Strong consulting skills e.g. presenting, leading workshops, demonstrating and explaining complex functionality or solutions to customers.
- Able to implement improvements in tools and/or processes to help the practice.
- Commercial understanding of utilization within a services organization and the importance of these targets.
- Able, if required, to travel to customer sites in the same region (minimal out of region travel may also be required).
Benefits
Comp & perks- Flexible work arrangements
- Professional development opportunities
