Kainos

Bookkeeper

• Ensuring the successful post deployment service delivery of Workday solutions for clients
• Covering all configuration and functional changes required in a post production environment
• Responding to customer cases on a prioritized basis
• Working with customer Payroll leads to enhance, fix, and extend their existing Workday Payroll implementation
• Supporting junior members of the team and sharing knowledge with them

Workday AMS Payroll Consultant

Platform Engineer

• design, build, and maintain pipelines and infrastructure for SaaS platforms
• work in a team with engineering, testing, consulting, product management, and security
• use technology to extract maximum user benefit
• support inclusive DevOps culture
• drive conversations to ensure services are scalable and secure
• make services available and performant through Live Operation
• embody company values and mentor junior team members
• develop technology specialisms as needed

Senior Platform Engineer

Backend Engineer

• As a Python Developer in Kainos, you’ll be responsible for developing high quality solutions products which delight our Workday customers and impact the lives of users worldwide.
• You’ll do this whilst learning about new technologies and approaches, with talented colleagues that will help you to learn, develop and grow.
• Join a dynamic, cross-functional team working closely with our Product department in an agile environment.
• You'll have the opportunity to help shape requirements, influence technical direction, and contribute to innovative AI projects - including implementing AI to support and enhance development workflows.

Python Developer

• 作为 Kainos 的 Java 开发人员，您将负责开发高质量的解决方案产品，给我们的 Workday 客户带来乐趣，影响全球用户的生活。
• 您将通过学习新技术和新方法来做到这一点，您将与优秀的同事合作，帮助您学习、发展和成长。
• 加入一个动态的跨职能团队，与我们的产品部门紧密合作在敏捷环境中。
• 您将有机会帮助塑造需求，影响技术方向，并为创新的 AI 项目做出贡献，包括实施 AI 来支持和增强开发工作流。

Java Developer

AI Engineer

• Play a critical role in bridging data science and software engineering
• Work closely with data scientists and software engineers
• Deliver robust, scalable AI solutions
• Ensure seamless integration of AI models into production systems

Lead AI Engineer

Consultant

• Implement and configure Employee Document Management application for Workday for global customers.
• Lead a workstream and manage own workload independently.
• Understand customer requirements, design and deliver aligned solutions.
• Support junior team members and share knowledge with them.

Senior EDM Consultant – Workday Product

• Lead design sessions to gather and refine customer reporting and Prism requirements
• Deliver high-quality Workday Reporting & Prism solutions, including calculated fields, dashboards, and performance tuning
• Translate business needs into clear, actionable user stories and technical specifications
• Collaborate with stakeholders to model current and future-state data processes
• Manage and prioritise project tasks to meet deadlines and exceed client expectations
• Support post-deployment activities, including AMS and case management (e.g., ServiceNow)
• Contribute to sales efforts, including bid support and proposal writing
• Mentor junior consultants and support their development

Workday Reporting, Prism Consultant

Account Manager

• Collaborate with customers to define and evolve their Workday roadmap, identifying opportunities to optimise their use of Workday and expand engagement with Kainos services and solutions.
• Build and maintain trusted adviser relationships with customers, aligning Kainos Workday Services to their business objectives and ensuring sustained customer satisfaction.
• Customer Account Planning - Develop and execute tailored customer account and engagement plans, defining measurable outcomes, tracking progress, and reporting on success metrics
• Develop and execute plans to identify and develop strategic relationships with Workday Account Executives and Customer Success Managers.
• Drive account growth through proactive management of opportunities within CRM such as renewals and proactive identification of upsell opportunities, achieving assigned sales quota sales order value (SOV) targets
• Monitor customer adoption of Workday functionality and Kainos services, ensuring alignment to business outcomes and providing actionable insight into customer priorities and evolving needs
• Deliver customer retention and satisfaction in line with market benchmarks, fostering advocacy and leveraging customer relationships for references and testimonials
• Establish and maintain a customer satisfaction framework to capture structured feedback and drive ongoing service improvement
• Work closely with Delivery Management to ensure effective alignment between customer objectives and service delivery, facilitating swift resolution of any delivery or operational issues
• Leveraging customer relationships as needed for prospect references. Keeping customers informed of process and procedural changes.

Client Services Representative

• Work as part of a large global team supporting cloud-based Smart™ Automated Testing, Audit and Shield Applications.
• Provide support to customers as part of the Kainos Smart™ Gold Service.
• Perform analysis on customer test coverage to recommend enhancements and improvements.
• Design, build, troubleshoot and perform Quality Assurance on Smart™ test packs.
• Train customer teams and colleagues on Smart™ Test, Audit and Shield Applications.
• Contribute to the continuous improvement of the Kainos Smart™ Product Suite by suggesting new features & functionality.

Graduate Workday SMART Consultant – Client Support

Support Engineer

• Deliver high-quality technical support to external customers.
• Diagnose complex issues and build internal tools.
• Drive service improvements and take ownership of problems.
• Mentor more junior team members and contribute to system reliability.
• Partner with engineering, product, and DevOps teams to influence improvements in stability and user experience.
• Document findings, solutions, and best practices in internal knowledge bases.

Senior Support Engineer – EDM

Account Executive

• As an Account Director at Kainos, you will join the Workday Products Account Management team.
• You will work inside our Sales & Marketing function with a core focus on commercial activity; retaining our clients (Renewals), creating, and closing growth opportunities (Upsell and Expansion) in your defined territory.
• You are an entrepreneurial and commercially minded individual who has a strong track record of business development achievements in Customer Base sales and or Account Management roles.
• You have a flair for building long standing customer relationships based on trust and an in-depth understanding of customer commercial behaviours.
• You will establish, maintain, and oversee our mutually beneficial customer relationships spanning C-Level to HRIT Ops.
• You are the Account lead for Large Enterprise Accounts in a defined sales territory.
• You will work in close partnership with our Customer Value Management teams to ensure our customers achieve maximum return on investment from existing products and in turn pave the way for future growth.

Customer Base Account Director

• Lead a team of specialist integration consultants and ensure successful delivery of Workday integration solutions
• Scope, gather requirements, document, implement, deploy and support integration solutions using Workday integration platform and Studio builds
• Build strong relationships with customers to understand requirements and ensure solutions are fit for purpose and commercially viable
• Guide, develop and educate others within the Workday practice on Integrations
• Design workflows to solve business and technical problems
• Support the sales process and produce estimates for delivery of work packages
• Implement improvements in tools and/or processes to help the practice
• Potential people management responsibilities including goal setting, performance reviews, mentoring, recruitment involvement and workload forecasting

Workday Integrations Consultant

People Operations

• Provide an excellent service across Kainos globally and act as the first point of contact for people related queries from employees and external partners.
• Provide support to the Business Units for the effective functioning of the key People processes in the employee lifecycle and support the delivery of the People Strategy.
• Manage and co-ordinate all people related processes and tasks ensuring business as usual and cyclical tasks are completed effectively and in a timely manner.
• Work alongside colleagues in People Support, Central Services and the Business Units to support our people in all aspects of the employee lifecycle.
• Identify opportunities for continuous improvement maximising the use of HRIS to improve the service provided to our customers and use Workday to manage employee data.
• Ensure compliance with all legislative requirements; maintain and develop knowledge of UK and Polish legislation and employment best practice.
• Participate as a member of the People Support Team sharing good practice and knowledge, resolving common issues and ensuring consistency.
• Support the global business by understanding global nuances and embedding these in processes to ensure global service delivery.
• Perform adhoc project and administration duties as required.

People Operations Associate

• Bridge the gap between IT capability and business expectations on Microsoft Dynamics projects
• Lead a team of functional consultants and collaborate with clients to design and build Dynamics 365 CE and Power Platform solutions
• Work with stakeholders to understand business requirements and translate them into effective Dynamics 365 solutions
• Identify opportunities to make best use of platform features and recommend configuration-first approaches
• Support and guide the team in delivering discovery workshops, creating functional designs, configuring solutions, supporting testing, assisting with data migration, delivering training, and supporting implementation
• Lead larger teams on sizable and complex projects: identify priorities, assign tasks, and optimise team resources
• Build relationships with counterparts in other disciplines and contribute to managing dependencies between disciplines
• Provide performance management, coaching and career development; support a culture of wellbeing and inclusion and ensure team workload and stress levels are managed effectively
• Contribute to pre-sales and solution envisioning, and support sales by defining an approach and resourced plan

Lead Functional Consultant, Dynamics 365/Power Platform

Manager

• Lead, motivate and empower regional teams to create a positive and creative culture
• Manage, coach and develop senior staff; set clear goals, provide feedback and appraisals
• Act as escalation point for individual, team or project issues
• Build and maintain constructive and collaborative relationships with clients, partners and Workday
• Provide delivery leadership: understand critical success factors and ensure plans for each work stream
• Deliver commercially viable services and achieve/exceed regional KPIs; forecast and report contribution, revenue, staffing, WIP, debt
• Understand contracts and commercial terms and protect Kainos from non-compliance
• Nurture customer base: anticipate customer needs, manage expectations, add value and negotiate long-term strategies
• Encourage innovation in technology and process and sponsor regional initiatives
• Assist with recruitment activities to enable stable organisational growth
• Provide assurance and governance for project health and commercials (project plans, tollgates, RAIDs, Smartsheet collateral)
• Ensure Kainos commercial interests are protected via Margin, Effective rate, WIP, Invoicing and non-billable time review at Project level
• Ensure compliance with confidentiality, non-disclosure and information security
• Ensure appropriate project governance arrangements and technical quality standards throughout customer lifecycle
• Manage risks and issues and escalate appropriately
• Support business development: work with Regional Sales Directors, Account Executives and Customer Success Managers on sales/procurement, estimation, project plans, presentations and contract reviews
• Promote successes through case studies, award submissions and thought leadership
• Act as a role model embodying Kainos values and reconciling individual and team needs

Principal Delivery Manager, Workday

• Support global customers post-deployment with a primary focus on Workday Reporting.
• Configure, troubleshoot, and optimise Workday reporting solutions to ensure client value from Workday investment.
• Efficiently manage and prioritise incoming Workday Reporting tickets to ensure timely resolution and high client satisfaction.
• Perform accurate triage of support cases, assessing case type, impact, urgency, and priority.
• Design, build, and deliver Workday reports (Advanced, Matrix, Composite, dashboards) tailored to customer requirements.
• Ensure compliance with Service Level Agreements (SLAs), particularly around Target Response and Fix Times.
• Collaborate with the Reporting Functional Manager to review ticket volumes and drive process improvements and best practices.
• Participate in client meetings to provide insight, suggest improvements, and deliver enhancements.
• Identify opportunities for improving internal tools, templates, and support delivery processes.
• Help develop the skills of junior team members and contribute to a culture of continuous improvement.
• Hands-on, client-facing role suited to experienced consultants in fast-paced environments.

Workday Reporting Consultant, Post-Deployment

Solutions Engineer

• Championing a DevOps culture - You’ll lead colleagues in engineering, testing, consulting, product management and security capabilities to design solutions of the highest quality which meet all non-functional requirements – you’ll do all that it takes to ensure Kainos delivery projects are successful.
• Championing technology for positive impact – You’ll keep appraised of the latest technologies/tools and champion their use for benefit both within and outside of Kainos.
• Developing Kainos as a business – You contribute to technology strategy and help Kainos to identify, qualify and win new opportunities.
• Providing Leadership – You’ll provide technical leadership – typically across projects - which may sometimes require you to be hands-on and on others to take difficult, but necessary decisions.
• Being opinionated – As a respected leader, you’ll offer your opinions and critique with a view to improve the quality of our solutions. You won’t wait to be asked, you’ll proactively share knowledge through internal Kainos forums and more widely in industry.
• Being a role model – You’ll support your colleagues and reconcile the needs of the individual with the needs of the team, you will embody the Kainos values. You’ll be the person people look up to – people trust your decisions because they are transparent and justified. You’ll be passionate and committed to ensuring Kainos projects are successful.
• Putting people first & developing others – You’ll manage, coach and develop a small number of senior staff, with a focus on managing employee performance and assisting in their career development.

Platform Solution Architect

Designer

• As an experienced Service Designer (Consultant) at Kainos, you will be responsible for delivering end-to-end, efficient, and consistent service experiences. You will be an advocate for needs-based design, design research, design thinking and service design, and are passionate about guiding others in these principles. You may also manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. You will be part of our growing Experience Design capability creating exemplary digital services. We are supportive, collaborative, talented, and hugely passionate about user-centred design. We are not about marketing and dark patterns; we are all about making a positive, measurable impact on millions of people through quality products and services.

Service Designer, Healthcare

• Deliver end-to-end, efficient, and consistent service experiences
• Advocate for needs-based design, design research, design thinking and service design
• Coach and develop staff and manage performance
• Contribute to Experience Design capability delivering digital services
• Embrace user-centred design and impact