Jones Lang LaSalle Americas, Inc.

Operations

• Design and deliver sophisticated slide decks for C-suite meetings using advanced PowerPoint techniques
• Build and maintain executive dashboards using Tableau, Power BI, or Qlik
• Conduct ROI analyses, market assessments, and strategic recommendations
• Partner with finance, operations, and business development teams to gather requirements
• Perform deep-dive analyses on business performance, market trends, and competitive positioning
• Facilitate strategic discussions with senior leadership

Technology Operations Lead

Manager

• Oversee daily building operations and services
• Ensure facilities are functional, safe, and efficient
• Deliver Integrated Facilities Management services for a major electronics client
• Visit client sites as needed for service excellence

Assistant Facilities Manager

• Supports the engineering team and assists the Property Manager in daily management and operation of properties
• Monitors operation and maintains refrigeration, water cooling and air conditioning; boilers, heating, ventilating and hot water equipment; pumps, valves, piping and filters; other mechanical and electrical equipment
• Reviews logs as necessary to assure proper operation of equipment
• Reports any problems/malfunctions on an as needed basis
• Performs preventive tasks when required
• Oversees repair and P.M. of Mechanical, Electrical, Plumbing and other building systems
• Ensures the availability of an adequate inventory of tools and other supplies to operate the building
• Prepares and submits purchase orders requests
• Develop sources for stock materials and performing periodic checks of inventory levels
• Oversees the activities of contractors working within the building
• Assures that all assets are maintained on time and in accordance with JPMC standard frequency
• Develops & reviews all Method of Procedures & assures that all activities are covered by a MOP, SOP and/or EOP
• Ensures all managed sites are operating according to state and local building codes
• Provides on-site support for all maintenance events
• Ensures that all engineering, maintenance, and operations activities are properly planned, scheduled, and that the change management process is adhered to as per client requirements
• Manages the critical spare parts program
• Works with property manager on construction such as tenant renovation and capital project implementation
• Ensures the team is following all the JPMC operations standards as outlined on the SharePoint site
• Drives world class operations by maintaining solid communications and interaction with clients and vendors
• Supports the Facility Team with day to day operational support to assure the IFM service delivery
• Supports team with incident issues and ensures that the escalation is properly followed per the JPMC requirements

Operations Manager

Program Manager

• Partner with business leaders to assess organizational learning needs and translate business strategies into actionable training roadmaps
• Lead the end-to-end design and execution of global training programs spanning leadership development, technical skills, compliance, and professional competencies
• Build and mentor a high-performing team
• Manage training budgets and resource allocation to optimize program delivery and cost efficiency
• Drive innovation in learning methodologies by integrating blended learning approaches
• Champion change management initiatives that support adoption of new training programs and reinforce our culture of global collaboration
• Ensure all training content meets quality standards

Senior Director, Training Program Management

Accounting Manager

• Managing the complete accounting cycle for a portfolio of 4 to 6 commercial properties, ensuring all monthly and quarterly financial statements meet exacting client deadlines and comply with established reporting standards and controls.
• Preparing comprehensive financial reports including journal entries, bank reconciliations, and variance analyses that provide clients with actionable insights into property performance and financial position.
• Serving as the primary accounting resource for on-site property teams, responding to complex accounting inquiries, coordinating procedures across departments, and ensuring seamless communication between field operations and financial reporting.
• Overseeing critical processes including internal and external audits, cash management for loan servicing, disbursement processing, and Accounts Payable workflows to ensure compliance with all relevant controls and client requirements.
• Leading annual budget preparation efforts by compiling key assumptions, capital budget information, and forecasts while reviewing submissions for accuracy and reasonableness before system entry.
• Executing year-end reconciliation processes with precision, including CAM reconciliations and lease-specific adjustments, ensuring all calculations are accurate and billings are processed timely per lease requirements.
• Mentoring and providing technical guidance to junior accounting staff, fostering their professional development while maintaining the high-quality standards expected by JLL and our clients.

Senior Associate II – Fund Accounting

• Proactively develop and manage local client relationships, ensuring exceptional service levels that consistently meet or exceed Key Performance Indicators and contract requirements
• Manage sites in full accordance with agreed policies and procedures while identifying operational improvement opportunities to drive process and cost efficiencies
• Oversee repairs, maintenance requests, and vendor performance management, effectively utilizing the JLL Corrigo system for service tickets and preventative maintenance
• Coordinate with Workplace Experience teams, concierge services, and external consultants while leading small-scale construction activities
• Achieve financial targets through effective budget management, identifying cost savings opportunities while ensuring operational expenditures remain within approved budgets
• Support budget creation and monthly variance reporting while reviewing and approving vendor invoices in compliance with all account policies
• Foster an environment of teamwork and performance excellence while managing facility operations through collaboration with employees, landlords, and third-party service providers
• Ensure compliance with all health, safety, environmental, and risk management policies while maintaining seamless service delivery that exceeds client expectations

Senior Facilities & Workplace Manager

Project Manager

• Supporting and managing industry changing projects
• Directly responsible for working with a team to deliver challenging construction projects
• Interact with clients and vendors to negotiate contracts
• Manage project related documentation
• Track vendor RFPs
• Conduct weekly meetings
• Develop scope and schedule of assigned projects
• Manage minor renovation projects and assist in managing projects of varying sizes

• Provide general overall facility management services, including continuous monitoring of the property and addressing immediate operational issues
• Serve as a primary day-to-day contact for occupants/tenants and visitors, providing exceptional customer service
• Support work order management for in-house staff and vendors, ensuring timely resolution of maintenance requests
• Assist with budgetary requests, analysis, and reporting for both facility operations and property management
• Provide direction and information to vendors, facilities staff, and service providers to ensure excellent coordination and execution of work
• Conduct regular property inspections to identify and address maintenance issues before they escalate
• Monitor and report to the General Manager on facility operations through both direct employees and third-party service providers

Assistant General Manager

Director

• Lead high-stakes conversations with C-suite decision-makers
• Navigate complex organizations to craft technology solutions
• Orchestrate end-to-end technology narratives for the real estate lifecycle
• Contribute to RFP responses and shape pricing narratives

Senior Director, Technology Solutions

• Collaborating with project management teams to create presentations, budgets, playbooks, and other deliverables
• Vendor management, RFP development, and finance reconciliation
• Assisting in the development of project execution playbooks
• Gaining exposure to space planning, data analysis, and overall business acumen
• Updating and cleaning up spreadsheet data, analyzing data for accuracy
• Taking meeting notes, tracking project schedules, and completing site visit summaries

Project Management Intern

• Develop and execute project specific and client driven goals, schedules, budgets, strategy and detailed assumptions with methodology for accomplishing and/or managing goals and objectives
• Establish and maintain project goals and success criteria that meet both JLL and Client needs
• Build and maintain rapport with client representatives and ensure that the scopes of project and outside business forces affecting the project is fully understood
• Coordinate any necessary due diligence efforts on behalf of the internal team, project partners, clients and/or end users, maintaining and delivering all appropriate documentation
• Develop detailed project budget based on historical and market data and clearly defined set of budget assumptions
• Act as the primary senior level contact with the client throughout the duration of the project
• Guide the client and team through the design implementation process including conceptual, schematic, design development and construction documentation and signoff
• Develop and maintain Master Project Schedules and manage the successful execution of projects so that completion falls within intended time-frames
• Prepare various RFPs needed for vendor and contractor services as well as manage the contractor, vendor selection process
• Facilitate initiation of all critical project meetings and coordination exercises with internal staff, key stakeholders and external users
• Manage project performance against schedules, scheduled milestones and critical path items on multiple projects

Senior Project Manager – Capital Projects

Analyst

• Support the Account Technology Team in process overviews, technology system audits, and data reviews.
• Create high-level technology visuals and work on process documentation updates
• Collaborate with team to develop and refresh various reporting tools such as, MS PowerPoint documents, MS SharePoint pages, and Smartsheet reports
• Assist in aligning our account technology strategy and delivery teams, providing a holistic perspective into CRE technology.

Technology Analyst Internship

• Leading the development and operation of a national MEP Center of Excellence for a premier financial services client's retail construction program
• Establishing standardized quality control processes that span all regions
• Enhancing design consistency across external engineering partners and general contractors
• Providing expert technical guidance on priority MEP challenges throughout the project lifecycle—from entitlements through turnover
• Serving as the technical program manager for critical building infrastructure initiatives including rooftop solar PV systems, variable refrigerant flow HVAC, building commissioning protocols, advanced lighting controls, and electric vehicle charging infrastructure
• Developing and continuously refining MEP design standards, best practices, and quality control processes for retail banking projects
• Conducting formal peer reviews of MEP designs at critical project milestones for approximately 30 projects annually
• Providing regular training sessions to Architects of Record, Engineers of Record, and internal design managers on current MEP best practices and evolving client standards
• Analyzing facilities work orders and commissioning issue logs bi-annually to identify trends, determine root causes, and implement improvements

MEP COE Director, Retail Construction

• Prepare and review journal entries, account reconciliations, and supporting documentation to ensure accuracy and completeness of financial records
• Support the monthly, quarterly, and annual close processes by coordinating with internal stakeholders and ensuring all deadlines are met
• Analyze financial data and variances to identify trends, risks, and opportunities, providing clear explanations and actionable recommendations
• Maintain and improve accounting systems, processes, and controls to enhance efficiency and ensure compliance with company policies and accounting standards
• Collaborate with accounts payable, accounts receivable, and other finance teams to resolve discrepancies and streamline workflows
• Assist with internal and external audit requests by preparing schedules, responding to inquiries, and ensuring documentation is readily available
• Partner with business units across the organization to provide accounting guidance and support for various transactions and projects
• Contribute to special projects and process improvement initiatives that strengthen the overall finance function

Senior Associate II, Accounting

• Providing an experiential approach which guides a differentiated property management experience, resulting in better care and better business
• Support the exponential growth of our business by providing people integration and synergy
• Develop our people for bigger and better roles
• Supporting ambitions beyond the workplace
• Applying new technology and data to drive change
• Managing industry changing properties
• Provide leadership to your team and outstanding customer service to your clients, while managing an industrial portfolio
• Responsible for all aspects of client and tenant satisfaction
• Preparing budgets and financial reports
• Managing TI and/or capital improvement projects
• Developing your staff
• Creating strategic and collaborative solutions
• Contributing to the establishment and refinement of work quality, cultural initiatives, and best practices to drive results as a team
• Contributing to developing successful, diverse teams through inclusive and thoughtful means of communication
• Seeking out and understanding the needs, perspectives and motivations of clients and team members alike
• Your ability to communicate well and manage client, tenant and vendor relationships will allow for seamless conflict resolution and client retention.