Jones Lang LaSalle Americas, Inc.

Procurement

• Provide support of Integrated Facilities client and internal stakeholders related to optimization of JLL managed services operations and sourcing strategies.
• Responsible for delivering market, supplier and operational intelligence of services operations; Identifying and leading appropriate field resources to execute strategic initiatives.
• Ensure compliance to JLL’s and client’s sourcing and contracting policies, procedures, risk management programs, and ethics.
• Help maintain data integrity in all systems and ensure required documentation is received and required process steps are completed.
• Responsible for scope, price validation, contract execution, supplier onboarding through JLL sourcing & procurement platform programs.
• Drive risk mitigation and compliance through ensuring all suppliers operate under a JLL contract, meet certificate of insurance requirements, invoicing, and other processes as required.
• Establish relationship with Corporate Legal and Risk Management to ensure all contractual terms and conditions comply with standard or other contract changes and are formally reviewed and approved by legal/risk management.
• Be a subject matter expert in support of JLL sourcing strategies, supplier relationships and program management.
• Help to build out and implement standardized and efficient sourcing processes for the account to help streamline current program.
• Develop sourcing plan and strategy for the account focused on cost savings, supplier consolidation, sustainability and supplier diversity.
• Closely participate in and with clients and Jones Lang LaSalle Sourcing, Facility and Property Management teams to drive both immediate and sustained benefits to the client.
• Lead and manage all sourcing-related functions: performing due diligence and assessment of prospective suppliers, executing RFPs/bids and ensuring effective transition to operations during implementation.
• Regularly provide detailed status updates and communication to Supply Chain and business stakeholders.
• Provide management, instruction and follow-up in support of operations teams RFP/bid, contracting, supplier onboarding and operational processes.
• Be proactive and manage internal and external customer expectations.
• Help lead Quarterly Business Reviews with key suppliers.
• Support Category Management team’s supplier relationship and performance programs with key suppliers.
• Support and assist development of diversity programs in accordance with clients and company requirements.
• Mentor/educate suppliers through meetings.

Sourcing Analyst

Product Manager

• Own the end-to-end product roadmap for the Moveworks platform
• Define and prioritize use cases across L0 (knowledge self-service) and L1 (assisted resolution and agentic workflows)
• Lead intake and rationalization of use case requests
• Develop and maintain a benefits realization framework that tracks deflection rates, FTE redeployment targets, employee satisfaction, and cost avoidance across the platform
• Drive the implementation of Agent Studio use cases across internal engineering teams and our managed services provider
• Serve as the primary product point of contact for corporate function technology leads and business owners

Staff Product Manager – Moveworks Platform

Manager

• Manage, oversee, and coordinate daily facility operations including HVAC, electrical, plumbing, fire/life/safety systems, landscaping, pest control, BMS, and related building systems
• Request proposals, schedule maintenance and repairs, and inspect all vendor and contractor work to ensure quality standards and customer satisfaction
• Manage the complete work order process from creation through completion and reporting, maintaining accurate documentation and metrics
• Collaborate with the Facilities Manager on development and management of annual operating budgets, reviewing proposals in accordance with JLL and client procurement policies
• Conduct regular property tours and inspections to identify maintenance needs, safety concerns, and opportunities for operational improvements
• Support move management initiatives, pilot programs, special projects, and innovation efforts that enhance service delivery
• Process invoices from purchase order creation through coding, and create monthly reports tracking work orders, budgets, initiatives, and project progress

Assistant Facility Manager

Risk

• Must be able to complete an entire report, cover to cover, to a “client ready” standard
• Originate select work, partnering with leadership to identify targets
• Spend majority of time completing assignments, with approximately 20-50% of time spent on coaching analysts, senior analysts, and associates
• Personally inspect most assignments and assist other team members on inspections (within reason)
• Attend at least one local commercial real estate event per year, not counting classes

Director – Infrastructure, Value and Risk Advisory

Financial Planning and Analysis

• Ensure accurate and timely recording of all monthly results, expenses, and accruals in both client and JLL financial systems, maintaining the highest standards of financial integrity
• Oversee and monitor operating expense budgets and financials, maintaining precise data related to work orders, costs, and key performance indicators in Financial Services
• Analyze financial data to identify trends, variances, and opportunities that contribute to informed decision-making and strategic planning
• Function as a key financial liaison for the client, building a strong collaborative partnership and responding effectively to financial queries and information requests
• Coordinate communications with all stakeholders regarding financial status and progress, providing expert financial advice and support to local Facilities Managers
• Support the development and implementation of new client reporting tools and monitor compliance with financial policies and procedures across the project portfolio

Financial Analyst

Administration

• Join JLL's Lease Administration team as a Senior Associate and become a key player in delivering comprehensive lease management solutions to our diverse client base.
• Support the foundational elements of our Lease Administration platform—from managing lease abstractions and critical dates to full financial management of landlord invoices and reconciliation audits.
• Build essential knowledge of Corporate Real Estate while ensuring accuracy in client lease management and driving strategic real estate decisions that enhance our clients' core business operations.
• Coordinate abstractions, manage vendor and landlord relationships, review financial escalations, perform rent variance analysis, and lead special projects.
• Offer visibility into high-impact client deliverables and the opportunity to streamline processes while fostering critical relationships across teams and with clients.

Senior Associate, Lease Administration

• Manage a limited portfolio of 5-7 sites with full accountability for 24x7 operations coverage
• Coordinate maintenance activities across multiple shifts to ensure continuous operational support
• Monitor and report on portfolio-wide performance metrics and KPI achievement
• Execute contract KPIs and related client-RME strategies
• Support implementation of preventive and predictive maintenance programs
• Analyze equipment performance data to identify reliability improvement opportunities

Associate Regional Maintenance Manager

DevOps Engineer

• Provides reliability engineering support for operations and maintenance of buildings, infrastructure, and equipment assets
• Develops analysis methods to determine reliability of components, equipment, and processes
• Conducts ongoing maintenance maturity assessments to assure progress to plan
• Oversees root cause failure analysis (RCFA) of equipment failures
• Forms reliability strategies for critical assets and investigates new technologies for reliability improvements

Reliability Engineer

• Responsible for the delivery of the Facilities Team’s services to operate and maintain the allocated portfolio
• Engage with stakeholders across the business to ensure that service delivery expectations are met without introducing financial or tenure risk
• Proactively develop and manage the relationship with the occupier and client to ensure service delivery expectations are exceeded to facilitate works
• Responsible for the delivery of customer and property services to a portfolio of buildings
• Carryout building inspections and complete associated reports within the governance timeframe for the allocated portfolio
• Ensure compliance with regulations / requirements of client contract and all facilities procedures
• Manage administration and organisation of information for analysis and presentation to senior management team
• Assist with any duties as assigned by the Facilities leadership team on an as needs basis
• Proactively contribute to the effective and efficient running of the allocated portfolio / facilities, and share ideas for continuous improvement
• Liaison with facilities vendors, coordinate facilities works as and when required in conjunction with JLL Projects & Development Services account team.
• Understand the operational and technical requirements of the elements of the site(s) for which JLL is responsible
• 24-hour availability for emergency co-ordination and escalation management
• Ability to work flexible hours to accommodate multiple time zones.

Senior Facilities Manager – Network Portfolio

Data Analyst

• Analyze client and market data to create project-specific deliverables
• Conduct complex analysis and synthesize findings into actionable insights
• Facilitate workshop sessions and support client engagement activities
• Prepare impactful presentations and reports using persuasive storytelling
• Support stakeholder management and communicate recommendations effectively
• Contribute to thought leadership initiatives on real estate and sustainability trends
• Apply critical thinking to solve complex business problems

Senior Analytics Specialist, Portfolio

• Lead the regional FM strategy, ensuring resilience, consistency, and continuity of operations.
• Align operational delivery with global objectives while addressing regional nuances and challenges.
• Serve as the primary operational interface between the client's senior leadership and our global delivery teams.
• Identify opportunities for service enhancement, cost optimization, and process improvement across the account.
• Drive strategic direction and operational excellence across key account support functions: HSSE, Quality & Compliance, Performance Management, Communications, Sustainability, and CAFM.
• Champion a culture of safety excellence and continuous improvement across all regions.
• Develop annual operating budgets and capital expenditure plans.

Regional Facilities Manager

Designer

• Develop groundbreaking and functional interior design concepts for diverse global projects
• Push the boundaries of innovation in spatial design and aesthetics
• Create compelling presentations that effectively communicate design ideas to clients
• Produce detailed technical drawings and specifications
• Craft layouts that optimize space utilization and enhance user experience
• Generate photorealistic renderings and virtual walkthroughs using tools like Enscape
• Collaborate closely with cross-functional teams to ensure design integrity throughout project execution

Interior Retail Designer

Data Engineer

• Design and build advanced reusable and automated frameworks for enterprise-scale data processing and analytics
• Architect comprehensive data solutions integrating multiple Azure services, AI capabilities, and cloud technologies aligned with strategic business goals
• Lead complex technical problem-solving initiatives, root cause analysis, and strategic decision-making for critical data systems
• Mentor junior and intermediate data engineers on advanced concepts, best practices, and emerging technologies
• Collaborate with senior stakeholders to influence business requirements and align technical solutions with enterprise objectives
• Develop AI-powered solutions and automation frameworks that drive measurable business outcomes
• Champion data engineering best practices, standards, and innovation across the organization through thought leadership

Senior Data Engineer

Security Engineer

• Assist the Contractor Safety Lead in developing and refining contractor safety policies, standards, procedures, and operational playbooks.
• Coordinate the rollout of new contractor safety resources, tools, and training modules to regional and business line teams.
• Support the establishment and management of a global "Contractor Safety Champions" network, organizing communications, webinars, and knowledge-sharing sessions.
• Develop and maintain a centralized library of contractor safety templates, including RAMS templates, inspection checklists, and performance review forms.
• Manage the digital contractor safety induction platform, ensuring content is current, accessible, and completion data is tracked accurately.
• Provide operational support to the contractor pre-qualification and vetting process team as needed, ensuring alignment with program requirements.
• Provide support to the wider HSSE Center of Excellence as required.
• Support the collection, validation, and management of contractor safety performance data from multiple global sources and systems.
• Support, maintain, and continuously improve the global contractor safety performance dashboard, ensuring accuracy and relevance of leading and lagging indicators.
• Support detailed trend analysis on contractor-related incidents, near misses, inspections, and audit findings to identify patterns and root causes.
• Prepare clear, concise, and visually compelling reports and presentations on contractor safety metrics for the Contractor Safety Lead, regional leaders, and senior stakeholders.
• Monitor key performance indicators (KPIs) and flag anomalies, non-compliance, or emerging risks to the Contractor Safety Lead in a timely manner.
• Support the development of business cases and ROI analysis for program enhancements and technology investments.
• Assist in the design and execution of contractor safety verification and assurance protocols, including audits, and compliance checks.
• Coordinate and schedule contractor safety audits and inspections with regional teams, tracking completion and corrective actions.
• Monitor contractor compliance with JLL safety standards, documenting findings and supporting the development of corrective action plans.
• Track the implementation status of contractor safety program elements across regions and business lines, maintaining a centralized implementation tracker.
• Contribute to the continuous improvement of the contractor safety program by gathering feedback from operational teams and identifying opportunities to simplify processes.
• Coordinate cross-functional meetings and working sessions related to contractor safety program development and deployment.
• Support the Contractor Safety Lead in preparing and delivering presentations, training sessions, and business updates to stakeholders.
• Facilitate communication between the global program team and regional/local teams, ensuring alignment and clarity.
• Serve as a power user and subject matter expert for HSSE technology platforms related to contractor safety management (e.g., incident reporting systems, contractor management platforms, learning management systems).
• Support the evaluation, implementation, and optimization of digital tools and technology solutions for contractor safety.
• Provide training and troubleshooting support to end-users on contractor safety technology platforms.

Health, Safety, Security & Environment Contractor Safety Analyst

• Support Client Account teams in meeting obligations under the Management Agreement
• Manage service contracts, related budgets and tenant liaison to facilitate works
• Perform special projects and Client Account Team relief
• Conduct inspections and maintenance on mechanical, electrical, fire & security systems
• Manage cleaning & waste, energy management, occupational health & safety, supplier management
• Oversee Emergency Response, capital works projects and financial management & reporting against budgets