Account Director

Jones Lang LaSalle Americas, Inc.

Account Director accountable for client relationships and achieving financial growth in Facility Management services for a real estate firm. Leading teams and implementing strategic plans to exceed client expectations.

Posted 7/31/2026full-timeRemote • Illinois, Texas • 🇺🇸 United StatesLead💰 $300,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Facility Management and Commercial Real Estate, with a strong focus on client service delivery, account growth, and team development. Proven ability to manage budgets, hire and retain talent, and create strategic account plans for Fortune 500 companies.

Highest-signal resume keywords

Facility ManagementCommercial Real EstateIntegrated Facility Management SolutionsBudget ManagementTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account PlanningClient Service DeliveryTalent AcquisitionCareer Development PlanningRisk Mitigation

Soft Skills

Stakeholder Relationship ManagementClient Satisfaction FocusFeedback Solicitation

Certifications & Qualifications

Bachelor’s DegreeMBA or Post-Graduate Studies

Industry Keywords

Fortune 500Outsourced ServicesAccount GrowthRevenue GenerationA/R Management

About the role

Key responsibilities & impact

Exceeding Client Expectations by creating the vision of the account plan ensuring alignment of objectives and driving high quality results
Driving account growth by articulating value proposition and ensuring expansion of services provided
Establish outstanding relationships with key stakeholders by soliciting feedback and excelling at world-class client service delivery
Ensuring the highest qualified candidate is hired for all roles on the account
Building actionable and measurable career development plans for all direct reports
Presenting an annual account plan which includes key objectives, client satisfaction results, summary of value-add activities, and outlines targeted expansion plans
Proactively managing to the account budget and identifying opportunities to generate additional revenue on the account
Mitigating risk for the firm by ensuring A/R is maintained below 60 days payable

Requirements

What you’ll need

Seasoned leader with 10+ years of Facility Management and Commercial Real Estate executive leadership experience
Proven capabilities in developing outsourced Integrated Facility Management solutions for global, Fortune 500 companies
Extensive experience hiring, training, and retaining large teams (100+) of talent in a client service environment (preferably outsourced)
Has proactively managed a budget
Bachelor’s degree with a broad range of business experience; MBA or post-graduate studies preferred

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay