Jones Lang LaSalle Americas, Inc.

Project Manager

• Support daily operations of construction management platforms to ensure optimal system performance and seamless user accessibility
• Monitor platform functionality, troubleshoot technical issues, and implement proactive maintenance strategies that minimize disruptions to construction workflows
• Provide technical support to users across all levels, ensuring teams can effectively leverage platform capabilities to meet project objectives
• Create and maintain comprehensive documentation for all construction initiatives, including detailed database reports, financial analytics dashboards, and real-time project progress tracking
• Integrate documentation standards within existing project management frameworks to establish consistent information architecture
• Ensure stakeholders have immediate access to critical project data while developing automated reporting systems that deliver actionable insights
• Engage in system upgrade initiatives and database modification testing to enhance platform capabilities and user experience
• Analyze integration opportunities, identify process improvements that streamline operations, and eliminate redundancies
• Serve as a technical liaison between Design and Construction teams, facilitating communication and coordination on system-related initiatives
• Partner with internal and external stakeholders to identify workflow bottlenecks and implement technology solutions that improve operational efficiency

Project Management System Administrator

Financial Planning and Analysis

• Oversee month-end and year-end close activities and ensure integrity and accuracy of reported results and reconciliation with client billing
• Provide leadership for the annual budget and quarterly forecast processes and serve as key contact for site operations personnel
• Issue monthly financial package and performance metrics to appropriate account and client personnel on a timely and accurate basis
• Function as a resource to facility/project teams and client to ensure understanding and adherence to key procedures and processes
• Maintain working knowledge of, and ensure compliance with, Master Services Agreement (MSA) and any relevant amendments or appendices
• Identify process improvement opportunities and implement new planning & reporting tools
• Review all interfaces to client’s systems (where required) and proper reconciliations
• Manage the training, development and workload of planning & reporting team staff
• Oversee project billing process and ensure proper calculation, invoicing and recognition of costs and related revenues/fees on a timely basis
• Identify and implement process re-engineering opportunities
• Ensure compliance with GAAP, JLL Internal Audit and Client Accounting Services SSAE16 internal review standards
• Provide controls for scope change process and ensure that budgets and savings targets are accurately revised to reflect approved scope changes
• Work with Sourcing and site operations teams to set budget targets and identify cost reduction opportunities as necessary to achieve savings targets
• Special projects and other functions as required by manager or client

Finance Manager

• Works as part of the Project Team, assisting with the development of the scope and schedule for project work and managing the approved budget.
• Provide superior client service.
• Contribute to the growth of the company.
• Enhance your own professional and personal skills.
• Meet assigned Critical Performance Indicators and Key Performance Indicators.
• Manage multiple projects at one time in various phases of development and to meet or exceed established goals including speed to market, data quality & budget.
• Primary focus will be on the specific needs of the project, client, vendors, contractors, and other stakeholders but will also be required to support Team and Client initiatives for process improvement and personal career development.
• Track project financials and schedule reported status regularly.
• Support the client on large complex projects and assignments.
• Proactively manage project-related issues on account or assignment.
• Develop scope and schedule for assigned projects.
• Conduct and document all weekly meetings.
• Coordinate and track all Vendor RFPs; maintain accurate and consistent electronic files and documentation.
• Coordinate activities of general contractors and relocation of technical functions.
• Interact and negotiate with contractors and subcontractors.
• Prepare/update project status reports, process purchase orders and invoices, update tracking reports and maintain files for due diligence and financials.
• Demonstrate a proactive focus on meeting client and project requirements in a timely and cost-effective manner.
• Demonstrate proficiency in the use and application of all PDS technology as required for assigned projects.
• Ensure accurate management of all accounts receivables to maintain a level not to exceed the planned working capital charge as set by corporate finance, the account finance team, and/or the Regional Operations Manager.
• Professional planning and hands on management/oversight for multiple projects.
• Lead project teams consisting of architects, design engineers, general and specialty contractors, property management, operating engineers, real estate brokers, environmental consultants, client Project Management Organization, client security, and client technology teams.
• Provide weekly project activity updates to Team Lead and/or Regional Manager for Project Schedule, Budget, and Risk and provide activity updated for same into Client’s Project Management web-based tools.
• Develop risk management plans, and lead teams through established work authorization processes to ensure no impacts or incidents within critical environments or equipment.
• Apply top tier project management skills during client interactions to decipher client needs and develop project goals and scope of work.
• Oversee and prepare accurate project documentation for all phases of construction including project charter, due diligence reports, budgets, schedules, meeting minutes, financial funding requests, status reports, punch lists, and special reports on-time and in accordance with pre-established formats to pass all project documentation reviews with client.
• Manage vendors (e.g., GC, A&E, Security, signage) to ensure full compliance with all project policies and procedures, including the formal closeout of all projects.

• Lead end-to-end project lifecycle from initiation through closeout.
• Develop and manage project scopes, budgets, schedules, and resource plans.
• Coordinate with internal teams, clients, consultants, and contractors.
• Oversee procurement, contract negotiation, and vendor management.
• Ensure compliance with building codes, safety regulations, and QA/QC standards.
• Manage risk, resolve issues, and implement mitigation strategies.
• Provide regular updates and reports to stakeholders and executive leadership.
• Supervise on-site activities and ensure alignment with project goals.
• Maintain comprehensive project documentation and financial tracking.
• Champion sustainability and energy efficiency initiatives where applicable.

Senior Project Manager – Critical Infrastructure

• Directly responsible for overall project management delivery on account
• Support Client with Capital Plan development, Program Scope and assigning the proper resources
• Develop project budget including hard costs and soft costs and firm knowledge of construction cost/benefit analysis
• Be an active leader in cost saves/avoidance and have the ability to perform negotiations and value engineering
• Ability to mine, create, track, and monitor meaningful data Metrics, analysis and track KPIs
• Provide technical support; project budgeting and scheduling including Client’s goals and objectives, site improvements, entitlements and permits
• Assemble and manage required teams of consultants and contractors
• Maintain client relationships and manage conflict resolution
• Identify and address areas of concern regarding potential liabilities and risk
• Establish and refinement of best practices of standards of excellence
• Assist in training and developing JLL team members

Senior Project Manager

• Direct, manage, and execute senior level project management services on assigned projects utilizing and managing a team of professionals.
• Generate, lead, and deliver challenging projects with a focus on clients’ priorities while managing complex projects in multiple sectors.
• Lead complex MEP system upgrades and critical infrastructure projects from inception to closeout.
• Negotiate contracts with each selected team member/vendor and manage integration between new MEP installations and existing building systems.
• Maintain client relationships and manage conflict resolution, providing appropriate level of on-site supervision to ensure project performance criteria are being met.
• Identify and address areas of concern regarding potential liabilities and risk to Manager.

Team Lead – Associate Director, IFM Project Management

Engineer

• Maintain and update current CMMS information for all building operating systems.
• Maintain the various building systems, including HVAC, Electrical, Plumbing and Fire Life Safety.
• Execute the preventive maintenance services of various building operating systems and equipment; performing and/or delegating tasks accordingly.
• Respond to online service requests, ensuring that work is performed professionally, efficiently and with minimum amount of disruption to the client.
• Operate, maintain, and repair large-tonnage, screw, and/or scroll chillers and associated systems.
• Perform routine and preventative maintenance on, condenser water pumps, chilled water pumps, heat exchangers, and variable frequency drives (VFDs).

Building Engineer – HVAC, Chiller Systems

• Create and execute the go-to-market marketing strategy and plan for the industry in alignment with our Work Dynamics financial services business’ priorities and goals
• Drive the strategy and development of strategic integrated marketing programs to continue to build our brand in the industry and results in marketing generated revenue
• Develop and execute messaging, positioning and go-to-market strategies for our portfolio of solutions – ensuring all externally facing messaging is aligned to our key messages and reflect JLL’s unique ability to address the needs of our customers
• Manage the spend, invoice tracking and payment of vendors in line with the marketing budget for the industry
• Monitor market and industry trends that could affect client needs and act as an industry subject matter expert
• Partner with our Centers of Excellence to execute the marketing plans and strategies – including coordination of logistics and timing for tactics like webinars, podcasts, videos, media interviews, social media, events, speaking engagements, etc.
• Lead and manage the creation of relevant industry content to support go-to-market activities (Client stories, videos, blogs, white papers, webinars, sponsored content, etc)
• Work with the business, product, marketing, and sales leaders to shape campaign themes across a yearlong+ timeframe
• Enhance and measure the effectiveness of our industry .com presence
• Act as a point of escalation during the campaign planning, development, execution, and optimization process
• Contribute to or build industry-specific buyer personas, or refine existing buyer personas based on industry knowledge
• Collaborate with partners in sales enablement and marketing operations on a well-defined plan for activating content for lower funnel sales initiatives
• Develop and distribute internal marketing materials and presentations to promote a common understanding of the industry strategy and vision to key business line stakeholders and groups

Senior Marketing Manager, Financial Services

• Join our strategic Finance Training & Policy team as a Finance Manager
• Partner strategically with account teams and finance leadership to optimize Work Dynamics finance processes
• Develop system enhancements across JLL platforms, including E1-IFM, PDS, TM1 Budget, Corrigo, and Reports Now
• Design, develop, and deliver exceptional training programs tailored to evolving on-account finance team needs
• Act as key liaison between on-account teams and other JLL functions to ensure seamless collaboration

Finance Manager – Training, Policy

Manager

• Deliver estimating and cost management services to various assigned clients across diverse industries
• Prepare detailed and accurate construction cost and project cost estimates from conceptual design through final construction documents
• Understand and relay local market pricing for material, labor, and equipment
• Provide value engineering services and design option reviews
• Review change orders and support change management
• Identify and analyze potential risks that may impact project deliverables, timelines, or budgets

Cost Manager, Construction

• Provide support in the operational management of Amazon controlled properties, generating ideas and innovations to deliver a best in class service
• Be the focal point of contact for all occupiers, responsible for promoting and maintaining positive relationships across key stakeholders, including Landlords, retail tenants and neighbours in the local community
• Monitor compliance with all current statutory requirements in relation to health, safety and the environment and to take the lead in assimilating and compiling the documentation
• Working closely with the Property Manager, monitor service charge budget expenditure, ensuring frugal and sustainable procurement of goods and services
• Take ownership for the raising of purchase orders and tracking of expenditure
• Assist in the delivery of capital asset planning, such as lifecycle replacement plans and the management of fabric maintenance, with focus on sustainability
• To carry out regular detailed inspections of retail and commercial properties to maintain accurate and up to date records, inclusive of A3 (restaurant) unit services
• Support in managing suppliers to ensure effective, safe and compliant delivery of all property management services, providing feedback to the Property Manager and participation in monthly meetings
• Audit and review help desk tasks, approving and instructing engineering subcontractor quotes to quickly resolve issues impacting customers
• Assist in developing collaborative working practices with the Amazon security team in areas of shared responsibility, such as perimeter management, loading bay, lifts, keys and retail
• Coordinate to implement process and share information in relation to incidents and emergency response
• Assist with the development and roll out of business continuity management systems specific to each building
• Review property-specific documentation, updating periodically as appropriate and support in the preparation of other documentation such as management reports
• Where necessary, provide administrative support to ensure consistency across the portfolio
• Undertake any other reasonable property management-related duties as required by management or leadership
• Provide cover as required for wider team members, with specific responsibility for ensuring that the Property Manager function is covered in its absence

Assistant Property Manager

Vice President

• Serve as accountability partner for property leadership initiatives
• Liaison between business lines (including best practices), functions, and leadership
• Support coordination and efforts between property sector leadership and office heads
• Lead preparation and coordination for major national client presentations
• Prepare call agendas for team/client discussions
• Identify presentation best practices to be communicated to transaction teams
• Create and maintain trackers for business activity and performance
• Manage NDA process and distribution of deal materials
• Proactively maintain a real-time pulse and flow of communication to PSL’s

Vice President, Capital Markets – Office & Retail

• Develop and execute project specific and client driven goals, schedules, budgets, strategy and detailed assumptions with methodology for accomplishing and/or managing goals and objectives.
• Establish and maintain project goals and success criteria that meet both JLL and Client needs.
• Build and maintain rapport with client representatives and ensure that the scope of projects and outside business forces affecting the project is fully understood and that specific deliverables are fully understood with performance standards and other relevant criteria.
• Coordinate any necessary due diligence efforts on behalf of the internal team, project partners, clients and/or end users, maintaining and delivering all appropriate documentation.
• Develop a detailed project budget based on historical and market data and clearly defined set of budget assumptions.
• Act as the primary contact with the client throughout the duration of the project.
• Guide the client and team through the design implementation process including conceptual, schematic, design development and construction documentation and signoff.
• Develop and maintain Master Project Schedules and manage the successful execution of projects so that completion falls within intended time-frames.
• Prepare various RFP’s needed for vendor and contractor services as well as manage the contractor, vendor selection process.
• Develop procedures for distribution, receipt, opening, levelling and award of projects and services.
• Facilitate initiation of all critical project meetings and coordination exercises with internal staff, key stakeholders and external users to ensure responsibilities are efficiently, accurately and effectively communicated and understood by all concerned.
• Manage project performance against schedules, scheduled milestones and critical path items on multiple projects.
• Manage vendor and project team performance to ensure compliance with contractual requirements, all regulating entities and client expectations.
• Identify, manage and mitigate areas of concern regarding potential liabilities and risk (fee, our reputation, errors and omissions, etc.) to Management Committee and Region Manager.
• Contribute where needed and/or requested by JLL Management in the refinement of best practices of standards of excellence within JLL.
• Ensure that the Director of Project Management is fully and accurately informed of all project, internal and client issues affecting the perception of the local, national and global reputation of the firm.
• Ensure that all accounts receivables are maintained at a level not to exceed planned working capital charge as set by corporate finance, the project team and/or the Regional Operations Manager.

Procurement

• Lead comprehensive sourcing processes across AMER to optimize JLL managed services operations
• Analyze RFP responses using structured evaluation frameworks
• Partner closely with Project Delivery teams and Client throughout RFP processes

Competitive Sourcing Manager

• Support construction project management team to deliver challenging projects through finance-based responsibilities
• Work with construction-related purchase orders, change orders, budgets, invoices, vendors, and vendor contracts
• Regularly interact with Project Managers, Accounts Payable, and Finance teams
• Be proactive, organized, and think ahead to anticipate team needs regarding data accuracy, reporting, and project deliverables
• Leverage project management related technology while demonstrating initiative to adopt new technologies
• Act decisively, think big, and manage time to meet deadlines in fast-paced, high-volume environment
• Identify and manage multiple priorities with flexibility to work as part of team or independently as needed
• Contribute to diverse, supportive, and talented team environment while implementing innovative ideas collaboratively

Project Management System Administrator

Finance Manager

Project Manager

Senior Project Manager – Critical Infrastructure

Senior Project Manager

Team Lead – Associate Director, IFM Project Management

Building Engineer – HVAC, Chiller Systems

Senior Marketing Manager, Financial Services

Finance Manager – Training, Policy

Cost Manager, Construction

Assistant Property Manager

Vice President, Capital Markets – Office & Retail

Senior Project Manager

Competitive Sourcing Manager

Project Coordinator – Construction