Program Manager – Learning and Development

Jones Lang LaSalle Americas, Inc.

Learning & Development Program Manager implementing and maintaining safety and technical training programs at JLL. Collaborating with clients and third-party providers to enhance organizational effectiveness.

Posted 7/2/2026full-timeRemote • Florida, Illinois, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $105,000 - $115,500 per yearWebsite

About the role

Key responsibilities & impact

Coordinate with client and other third-party providers to develop, implement and maintain learning programs and systems for safety and technical training programs
Manage day-to-day training and development or performance problems to resolution
Analyze performance data and present information to the client
Identify action plans which will inherently result in increased value to both the Client and Jones Lang LaSalle
Work with the client, account team and other third-party providers to collect and interpret data trends/patterns and develop predictive analyses based on historical data and informed assumptions to drive the business
Provide support to the Learning & Development Senior Manager with monthly and quarterly KPI scoring data for each portfolio
Manage Training Assignments in JLL and client Learning Management Systems (LMS) and assign onboarding tasks, new hire and annual Safety Courses, job-specific training and other on-going training requirements
Oversee LMS processes and procedures while monitoring and auditing training compliance
Coordinate reporting and communication to field managers to ensure 100% compliance of safety training

Requirements

What you’ll need

1-3 years of Training and Development, learning systems management, or technical instructional design experience
1-3 years of program management or leadership experience
Successful management of learning programs to achieve alignment on objectives, measurements of effectiveness and execution
Proven experience in designing and developing adult learning programs using various instructional design models (e.g., ADDIE, SAM, etc.), including eLearning, ILT, and blended learning solutions
Analytical Skills: Ability to analyze business needs, assess learning gaps, and design solutions that drive organizational performance
Bachelor’s degree, in human development, organizational management or development, institutional design, Occupational Education or related field
Demonstrated ability to influence people around programs and business initiatives
Highly organized with strong analytical skills
Strong interpersonal skills with an ability to interact with executive level external and internal clients
Organizational skills with the ability to identify and manage priorities
Excellent written and verbal communication skills
Ability to multi-task and work both in a team and independently
Strong LMS administration experience. Corner Stone OnDemand proficiency preferred
E-learning and video software proficiency. Articulate Storyline or Adobe Captivate preferred
Facilitation experience preferred

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Adult Learning Program DesignPerformance Data AnalysisKPI ScoringPredictive AnalysisSafety Training Compliance

Soft Skills

Interpersonal SkillsOrganizational SkillsCommunication SkillsInfluencing SkillsMulti-tasking