Johnson & Johnson

Director

• Develop comprehensive strategic business plans for both near and long-term growth while identifying and developing customized opportunities by customer that include product, promotion and field execution
• Ability to understand and assess existing customer business models to further develop commercial strategies
• Leverage trends and real-time market information and develop programs to drive profitable growth
• Provide proactive and routine insight into customer and category trends and projections
• Develop distribution and supply chain strategies and solutions that meet customer and company objectives
• Manage short and long-term P&L by customer to maintain profitable return on investment
• Position and deliver economic and value-related solutions to financial decision makers within all Key Accounts
• Partner strategically and actively with the Field Sales organization
• Manage and coach high level sales professionals
• Build strong followership across team and organization by helping people understand and engage with the strategy/vision
• Prepare and or review financial models to recommend and establish appropriate pricing and promotion investment(s) to meet customer's needs within governance guidelines
• Review and negotiate contract terms and recommend contract language that meets the needs and compliance standards internally and externally
• Develop field execution plans for customer programs and promotions, coordinating with marketing and field resources

Associate Director, Strategic Accounts

Solutions Engineer

• Identifies potential ACM customers and partners with the Commercial organization and Field Sales team to drive engagement with key customer targets.
• Presents ACM to various customer stakeholders including surgeons, C-suite executives, IT, and administrative staff.
• Leads the deployment of ACM with customers within assigned regions. This includes remote and onsite activities and training.
• Achieves annual site and surgeon deployment goals.
• Supports the ongoing use of ACM by customers and associated Field Sales stakeholders by reviewing relevant metrics and data and addressing issues as they arise.
• Drives awareness and education of ACM to key Commercial and Field Sales leaders in order to drive customer engagement. This may include leading and participating in professional/commercial education courses, labs and industry conferences.
• Indirectly manages and influences stakeholders across the Field and Customer Solutions team, IT, Legal, Contracting, Commercial, and HCC in order to meet implementation timelines and goals.
• Builds relationships and interfaces regularly with Area VPs, Regional Managers, Distributor Principles, Sales Consultants and Commercial Platform teams to support ACM and business goals.
• Works closely with the F&CS Operations and Platform teams to provide input, feedback, and insights on marketing materials, implementation process, reporting needs, and tools.
• Supports the development and management of other digital solutions and participates in other company projects and initiatives as required.

Senior Manager, Field & Customer Solutions

Data Scientist

• Lead and contribute to the design of observational database analysis, including authoring protocols and analysis plans in support of RWE needs for the MedTech Cardiovascular franchise.
• Lead the synthesis of evidence from observational database analyses with other evidence to inform medical decision-making, including authoring publications and presentations.
• Work closely with colleagues within the department and across the larger cross-sector Epidemiology function, health economics and market access (HEMA) function, clinical function, and other Cardiovascular medical device functions.
• Implement new approaches for working with “big data” in healthcare.
• Some tasks may include data visualization, predictive analytics and machine learning algorithms.

Associate Director, MedTech Epidemiology, Real-World Data Sciences

Manager

• Lead the development and execution of North America trade marketing strategies aligned to brand and commercial objectives
• Manage and develop a team of trade marketing professionals, providing coaching, performance management, and career development
• Partner closely with Sales, Marketing, and other cross ‑ functional teams to translate brand strategies into effective trade programs
• Oversee trade marketing plans targeting distributors and channel partners, including promotions, incentives, and in ‑ market programs
• Allocate resources and manage budgets to ensure timely delivery of high ‑ quality trade marketing initiatives
• Review and ensure consistency, quality, and compliance of trade marketing deliverables with brand standards and stakeholder requirements
• Monitor performance metrics and continuously improve trade marketing processes and effectiveness

Manager, NA Trade Lead

Operations

• Matrix Leader of Cross-functional Compound Development Team;
• Works with TA Leadership Team to develop compound strategy
• Leads the development and maintenance of the program plan and decision-making by providing relevant research, analysis, and expertise
• Manages successful cross-functional execution of the project plan through negotiating with Function heads about functional deliverables
• Aligns the CDT to achieve its goals through the networks of people/functions represented on the team
• Identifies critical risks and assumptions and transparently communicate them to the CDT, functions, TA & Pharma governance committees, and senior management
• Identifies issues and leads contingency planning
• Leads resolution of issues at the CDT, TA & Pharma governance committees and senior management levels
• Leads CDT problem-solving and provide decision-making tools and techniques
• Leads the communication of strategy and plans to the TA & Pharma governance committees, development partners, and other key stakeholders
• Responsible for review of medical publications emerging from the Team and its affiliates
• Accountable for the budget for the compound or program
• Works with Function heads to:
• Select CDT members
• Set Goals and Objectives for CDT members
• Mentor and guide CDT members
• Provide input for performance evaluation of CDT members
• Execute the program and manage deliverables & financials
• May act, in concert with senior clinical personnel, as a company spokesperson regarding publication of clinical research findings and presentations to relevant health authorities (e.g. global health authority meeting related to NDA/MAA/BLA)
• Develop credible relationships with scientific leaders, key regulatory officials

Senior Director, Compound Development Team Leader – Neuropsychiatry

Engineering Manager

• The Senior Manager, Engineering – Americas Deliver Excellence position provides strategic leadership, governance, and operational oversight for automation, control systems, asset management, and engineering execution across all manufacturing, distribution, and Deliver sites within the North American and Latin American regions.
• Direct and manage the Americas engineering organizational footprint, providing strategic leadership to the North American and Latin American Engineering teams.
• Act as the single point of contact for the Director, synthesizing regional updates and removing cross-border operational silos to establish a unified engineering front.
• Oversee the hiring, training, motivation, and professional development of engineering staff across the Americas; mentoring, challenging, and structuring the team to build regional leadership capacity.
• Foster and encourage inclusiveness, diversity, and collaborative knowledge-sharing between NA and LATAM facilities to replicate engineering breakthroughs and elevate weaker operational nodes.
• Serve as the primary Engineering stakeholder and authority in early-stage decision-making, architectural design, and project inception meetings for major capital projects, cloud migrations, and global initiatives (e.g., EWM, Transcend).

Senior Engineering Manager, Deliver Americas

Risk

• The Sr. Specialist, Clinical Quality Risk Management works to support the Clinical Quality Risk Management (CQRM) objectives, overseeing a robust GxP Quality Management System to enable a diverse portfolio of medical device products and services.
• This individual serves as the clinical quality point of contact to support clinical trial risk assessments, Integrated Quality Plans (IQP), risk mitigations, inspections, and provide guidance to ensure compliance with Good Clinical Practices (GCP), external regulations/requirements, and internal J&J Vision procedures.
• Function as a subject matter authority for GCP for J&J Vision and be responsible for supporting, or leading as assigned, quality initiatives.
• Serve as a clinical quality point of contact for inspections, IQP and clinical study/program compliance concerns/escalation.
• Provide clinical quality oversight to clinical business partners to ensure compliance with applicable GCP regulatory requirements, J&J Standards, and applicable J&J Vision SOPs.
• Establish routine presentation of compliance trends and metrics to business partners and help champion organizational performance and improvements measures.
• Develop and manage proactive risk management strategies in coordination with R&D leaders.
• Collaborate with Clinical R&D to ensure that investigational sites and external service providers supporting JNJ studies have appropriate support for the management of third-party inspections.
• Oversee the Quality Management Systems (QMS) so that it fits in seamlessly with the MedTech strategies and policies and evolving industry and regulatory demands.
• Assist the Franchise Head with interdepartmental and cross-functional strategic planning and budget management.
• Report to and work in close collaboration with the Franchise Director(s) and Quality Assurance and other quality functions to develop and implement effective GCP quality programs across the Franchises.

Senior Specialist, Clinical Risk Management

Consultant

• Demonstrating the value and impact of our Impella® product portfolio to physicians and hospital staff.
• Advising Interventional Cardiologists and Surgeons in patient selection.
• Partnering on training and attending implants.
• Providing comprehensive guidance on the appropriate use of the Impella® devices enabling positive patient outcomes.
• Improving patient outcomes through education and medical staff interaction, including clinical demos and ongoing training for new and existing accounts.
• Collecting clinically relevant data, completing outcome reviews with customers and communicating activities with other team members and sales counterparts.
• Setting up 1:1 physician meetings/conversations, hosting physician and staff dinner programs with strong attendance and content.
• Collaborating with sales counterpart on awareness programs and activities in franchise.

Associate Clinical Consultant – Heart Recovery

Sales

• The Associate Regional Manager, Trauma Sales is a leadership role responsible for the DePuy Synthes portfolio: accountable for leading the overall management of sales strategies, activities, operations, and budgets associated with driving sales for the organization in respective geographic area.
• Implementing and carrying out selling strategies and strategic sales plans which will help achieve overall DePuy Synthes Trauma sales goals and objectives.
• The ability to demonstrate product and procedural knowledge, clinical and procedure excellence, product expertise and new product introduction experience.
• Recruit, hire, and retain talented sales professionals for each territory in the region.
• Provide ongoing performance management, mentorship, and team development.
• Drive business results by working closely with consultants to set and achieve territory objectives, while driving patient care and customer satisfaction.
• Assume a lead role in the territory in acquisition of new accounts and surgeon relationships while assisting consultants in penetrating existing accounts with innovative technologies.
• Possess and demonstrate an understanding of the changing market dynamics in healthcare, industry trends, customer segmentation, customer data knowledge and buying process.
• Lead a portfolio of products, responsible for sales, growth, and income targets to improve gross profits, profitability, asset management, and budget management.
• Handle business expenses in region with fiscal responsibility.
• Establish relationships with key surgeons, key accounts, and associations to identify potential opportunities, and use resources to drive collaboration toward innovative solutions.
• Diligently participate in our compliance program-related activities as denoted by your supervisor or our Chief Compliance Officer.
• Promote and nurture the highest standards of integrity, ethics, and compliance, and actively support initiatives, programs, trainings, and activities.
• Follow all applicable laws and regulations relating to DePuy’s business activities and Policies and Procedures of the Health Care Compliance Program and Johnson and Johnson Business Code of Conduct.

Associate Regional Manager, Trauma Sales – Orthopaedics

Account Specialist

• Achieve sales goals for the Immunology portfolio of products by delivering market share and market share growth
• Influence decision makers and influencers within their assigned customer base to support the use of the company’s products
• Execute marketing strategies at the local level
• Create, implement and evaluate strategies to develop Fellows, Residents, and Key Opinion Leaders within their assigned institutions

Key Account Specialist, Gastroenterology

Data Analyst

• Design, build, and maintain curated, reusable datasets and data products for the global HCC data ecosystem, including transparency reporting.
• Design and implement data quality controls within data products to improve completeness, accuracy, consistency, and timeliness.
• Proactively identify root causes of data quality issues and partner with process and system owners to prevent recurring defects.
• Contribute to the data product lifecycle, including intake, design, delivery, maintenance, issue management, and continuous improvement.
• Structure data for analytics, audit, compliance monitoring, reporting, and business consumption.
• Support ad hoc data requests, rapid insights, PoCs, and pilots by providing fit-for-purpose data assets and practical guidance.
• Participate in a Data Concierge model to triage incoming data requests, provide rapid insights, or route needs into structured data product development.
• Partner with analytics, strategic enablement, technology, regional HCC, and reporting teams to co-develop data products and respond to changing business, compliance, and regulatory needs.
• Enable business users through structured, reusable data assets, clear documentation, and practical guidance on appropriate data use.
• Support data catalogue development and data discoverability by maintaining metadata, definitions, lineage, and usage documentation.
• Ensure data products align with data governance standards, privacy expectations, access controls, and approved ways of working.
• Identify data process gaps, risks, and improvement opportunities across the HCC data ecosystem.

Lead Analyst – Data Products, Compliance Data Enablement

Lead Analyst – Data Products, Integrity

Compliance

• Build and mature the enterprise GRC function, including governance forums, risk management processes, compliance oversight, control monitoring, issue management, and executive reporting.
• Provide leadership and oversight for the BISO manager organization, ensuring consistent engagement with business leaders, effective cyber risk advisory support, and alignment of security priorities to business objectives.
• Lead enterprise cyber risk management activities, including risk identification, assessment, mitigation planning, escalation, and reporting to senior leadership and governance bodies.
• Own the enterprise cybersecurity policy and standards lifecycle - from creation and implementation to continuous review - ensuring clarity, compliance, and alignment with organizational goals.
• Oversee SOX cybersecurity and IT control activities, including implementation, operating effectiveness, evidence readiness, remediation tracking, and partnership with Finance, Internal Audit, External Audit, and IT control owners.
• Establish and operationalize an enterprise IT controls and assurance framework that enables consistent control design, testing, monitoring, reporting, and continuous improvement across the organization.
• Lead oversight of external cybersecurity assessments and assurance requests, including cyber insurance questionnaires, ESG-related cybersecurity inputs, customer or partner assessments, and other third-party reviews requiring enterprise cyber risk and control representation.
• Drive cybersecurity compliance with applicable global regulations, standards, and frameworks, ensuring the organization can demonstrate control effectiveness and audit readiness.
• Lead security awareness, behavior, and culture initiatives that improve workforce accountability, reduce human-centric risk, and embed secure practices into day-to-day business operations.
• Lead and develop high-performing cybersecurity leaders and teams, fostering a culture of accountability, collaboration, disciplined execution, and continuous improvement.
• Provide executive-level reporting on cybersecurity risk, compliance status, control effectiveness, assurance outcomes, and program maturity to senior leadership and governance bodies.

Senior Director, GRC, IT Controls, Cyber Culture

Customer Support

• Resolve complex customer service issues, escalations, and service recovery needs.
• Partner with cross-functional teams to identify root causes and drive timely resolution.
• Investigate and resolve billing, pricing, contract, dispute, master data, inventory, shipping, order fulfillment, returns, and allocation issues.
• Serve as a subject matter expert on customer service processes, systems, and issue resolution.
• Recommend corrective actions and process improvements that reduce customer effort and recurring issues.
• Support new product introductions, system implementations, organizational changes, and strategic initiatives.
• Use metrics and trends to identify improvement opportunities and measure effectiveness.
• Maintain documentation and share best practices with the team.

Customer Support Specialist

Medical Science Liaison

• Develop and implement a scientific engagement plan for the territory that aligns with Medical Affairs strategy, prioritized medical objectives, and approved core medical assets.
• Cultivate strong professional relationships with community and academic opinion leaders/KOLs in the territory to advance our scientific credibility.
• Engage in high quality, two-way scientific exchange that encourages dialogue, shared understanding, and learning over time in the relevant disease area.
• Utilize insights and MSL tools to develop a strategic approach for customer engagements within territory by collecting, synthesizing, and applying clinical, scientific, competitive, and territory level information.
• Leverage AI tools and insights to enhance decision making, streamline processes, and improve efficiency and outcomes across core responsibilities.
• Maintain awareness of direct and indirect competitors within the therapeutic area and incorporate relevant, evidence‑based clinical context into scientific engagement planning and compliant scientific discussions.
• Deliver relevant scientific data tailored to HCP needs through clear and effective dialogue and presentations that translate complex clinical evidence into meaningful scientific discussion.
• Engage healthcare providers and internal partners to identify challenges or unmet needs and collaboratively propose evidence-based solutions or educational initiatives.
• Identify, collect and submit high quality actionable insights in a timely manner aligned with current strategic priorities of the organization that inform medical strategy and cross functional‑ discussions at the territory level.
• Respond to unsolicited inquiries on J&J products and research from external stakeholders.
• Provide point-of-contact support to investigators and internal partners for both company-sponsored and investigator-initiated studies.
• Compliantly collaborate with internal stakeholders within a matrixed internal environment to support Medical Affairs objectives aligned with organizational goals, and scientific exchange activities, including coordination with MSL field partners, R&D, U.S. and Global Medical Affairs teams, Clinical Operations, and appropriate, role‑defined interactions with Sales and Marketing.
• Demonstrate strong scientific acumen through self-reading, engaging in journal clubs, attending educational seminars, attending local and national congresses, and engaging in scientific discussion‑ with peers.
• Foster a culture of inclusion and belonging (internally and externally), increasing engagement, productivity and innovation that reflects the diverse communities we serve.
• Develop a thorough understanding and competence in the following areas – regulatory and health care compliance guidelines; corporate policies on appropriate business conduct and ethical behavior; Medical Affairs SOPs and guidelines.
• In collaboration with Field Director (manager), MSL will develop and implement a performance and development plan and may contribute to additional leadership or enterprise initiatives.
• Perform all administrative requirements in a timely, accurate and compliant manner including documentation of activities and expense reporting.