Johnson & Johnson

Sales

• Independently guide and assist surgeons in the operating room by providing clinical and technical support of orthopedic surgical cases.
• Advance DPS sales by serving as sole Company representative to provide direct customer support by attending surgeries and assuring that the proper equipment is available and functioning.
• Troubleshoot and apply independent judgment to respond to physician needs; address customer requests; effectively handle hospital billing, build/close purchase orders.
• Share key customer, procedural and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve on solutions/service levels and support sales growth.
• Prepare sales reports and documents as the need arises.
• Provide Operating Room and Sterile Processing Department consultation.
• Maintenance, tracking, and effective deployment of equipment and assets throughout assigned area ensuring product availability.
• Ensure all promotional materials are maintained in a presentable manner.
• Ensure DePuy Synthes Services and offerings meet the highest quality standards.
• Provide logistical support by moving instruments, implants, and equipment between sales representatives and hospitals.

Regional Clinical Sales Specialist, Spine

Executive

• Collaborate with J&J Oncology field teams peers to build relationships with key stakeholders in community accounts
• Approach each customer from a total account management perspective, by leveraging resources appropriately, collaborating with business partners and accurately articulating the value proposition for the customer
• Educate and train account staff on appropriate practices to support product usage by providing approved resources to support patient care and transition between sites of care to optimize patient adherence, including operations management (end-to-end product delivery)
• Act as responsible subject matter expert (SME) on the economic value assessment in support of the products and cost of care considerations that impact utilization in both inpatient and outpatient settings
• Provide an overview of available J&J patient affordability programs to account staff
• Partner with the OS and OCE teams to ensure account staff have been trained on how to provide products in a safe and efficient manner to patients
• Partner with the commercial field teams in product education including payer landscape/economics and reimbursement at the population level

Executive Oncology Area Business Specialist – Southern California

• Ensure appropriate identified new and existing patients have access to pharmaceutical products which minimize pre and post needle attrition.
• Ensure a mix of viable sites of care are available in the local marketplace, educating practices on appropriate efficiency practices to infuse the pharmaceutical product(s) to remain viable, updating practices on key private and public payer changes that impact infusion process, ensure staff in infusion clinics have been trained using company approved materials to deliver pharmaceutical product(s) in a safe and efficient manner, educate providers on patient assistance programs that are available to assist patients financially.
• Use discretion and judgment to execute the company's brand strategy and tactics within the assigned customer segment, which may include securing and preserving patient access to pharmaceutical product(s) in the optimal site of care for the patient and provider.
• Approach each customer from a total account management perspective, by leveraging resources appropriately, collaborating with business partners and accurately articulating the value proposition for the customer.
• Assist members of sales force (e.g., Immunology Specialists, District Managers) in all aspects of product promotion, including but not limited to product access, pull-through and reimbursement.
• Mentor doctors and staff on how to develop and implement an In-Office Infusion program including overall operations management, scheduling, staffing, pre-authorization, reimbursement, capacity management, inventory management, and infusion management/efficiencies.
• Train appropriate clinical staff re: technical aspects of infusing the pharmaceutical product(s) including reconstitution, admixture, administration, monitoring, and adverse event management and reporting.
• Serve as a resource to territory's accounts and JJIM staff regarding local, regional and national payer policies; reimbursement regulations and processes (i.e., eligibility and benefit verification, pre-authorization, billing, coding, claims, and appeals/grievances); practice management; Medicare and Medicaid rules and regulations; OSHA; HIPAA; and state-specific clinical staff licensing / certification requirements for product compounding, admixture, administration and monitoring.

Executive Area Business Specialist, Immunology

Data Analyst

• Perform data profiling, cleansing, validation, and reconciliation activities
• Identify and investigate data discrepancies and support resolution
• Build and maintain automated workflows to reduce manual effort
• Maintain data quality dashboards, scorecards, and Key Performance Indicators
• Partner with functions within the supply chain to understand data needs

Experienced Analyst – Data Quality

Sales Operations Manager

• Translate recurring capital sales challenges into scalable, insight-led executive narratives that teach hospital leaders something new about robotic surgery investment.
• Enable Capital Sales to lead CEO, CFO, and executive stakeholder conversations that reframe the customer’s current assumptions about robotic platform strategy, fleet planning, and long-term program growth.
• Build prescriptive frameworks that help sellers create productive decision tension by clarifying the cost and risk of inaction—not simply the benefits of change.
• Standardize high-quality executive engagement across markets, accounts, and rep experience levels while preserving the flexibility required for account-specific decision dynamics.
• Own the execution, governance, and effective application of ROI and VAC value narratives in live capital deals, ensuring value tools are used to shape customer thinking rather than simply satisfy internal process requirements.
• Equip Capital Sales teams to demonstrate to economic stakeholders the limitations, opportunity costs, and constraints of the status quo.
• Drive consistent, high-quality use of value frameworks across active opportunities, ensuring value is taught, defended, and pressure-tested in executive conversations.
• Partner with HEMA, Finance, Capital Sales, and US Marketing to ensure economic narratives are robust, credible, and adaptable to the buying criteria, financial pressures, and strategic priorities of each institution.
• Operationalize stage-based capital selling motions that guide opportunities from early exploration through VAC review, executive alignment, decision, and close.
• Ensure field readiness for high-impact inflection points, including executive meetings, financial reviews, VAC discussions, and internal hospital alignment conversations.
• Establish clear standards for when, how, and why tools, narratives, and value frameworks are applied throughout the capital sales cycle.
• Reinforce disciplined execution so Capital Sales teams consistently connect clinical ambition, operational readiness, and economic consequence in enterprise buying conversations.
• Partner closely with Capital Sales leadership to identify friction points, recurring objections, and gaps in executive selling effectiveness.
• Develop insight-led tools and prescriptive decision-support resources that enable Sales to guide complex, multi-stakeholder buying processes.
• Equip sellers to move from describing OTTAVA’s capabilities to teaching customers why a multi-platform robotics strategy may be necessary for future clinical, operational, and economic performance.
• Support preparation for high-stakes customer engagements, competitive situations, conferences, and executive forums where capital decision narratives must be clear, credible, and differentiated.
• Build tight feedback loops with Capital Sales to understand win/loss dynamics, executive reactions, customer objections, and barriers to capital purchase decisions.
• Translate field learning into continuous refinement of Challenger insights, ROI/VAC narratives, executive messaging, and stage-based selling motions.
• Ensure enablement evolves based on real market signals and deal experience, not static assumptions.
• Collaborate across HEMA, Finance, US Marketing, Medical Affairs, Regulatory, and Capital Sales to ensure value creation, evidence, claims, and field execution remain aligned.
• Serve as a key voice representing capital sales realities in commercial planning, tool development, and go-to-market refinement.
• Balance enterprise strategic direction with the practical realities of field execution and customer decision-making.
• Influence without authority across a matrixed organization while maintaining speed, clarity, and commercial focus.

Senior Manager, Capital Sales Enablement

• Implements day-to-day quality operations and supports automation initiatives
• Engages partners across different organizations
• Performs data profiling, cleansing, validation, and reconciliation activities
• Identifies and resolves data discrepancies and root causes
• Maintains data quality dashboards, scorecards, and KPIs
• Partners with different functions to drive corrective actions
• Maintains standard operating procedures, data standards, and knowledge-base content

Experienced Analyst, Data Quality

Account Executive

• As a Digital Sales Consultant you will be a subject matter expert within the spine based Digital technologies platform, in support of the execution of commercial launch plans, by initially driving sales and adoption of the Teligen digital solution and other Robotics and enabling technologies platforms as assigned.
• This role reports to the US Clinical Sales Manager- Digital Spine Surgery and is responsible for maintaining a validated customer sales pipeline, meeting quarterly area sales forecast goals, execution of installations through education of internal and external customers, and increasing awareness across their assigned area.
• Lead prospecting, awareness campaigns, clinical demos, and clinical advocacy efforts in assigned region.
• Lead site installation and initial case support with our sales consultant team in assigned region.
• Partners with Capital Equipment Selling Managers to grow area pipeline, monitor placement utilization, and meet enabling technologies forecast goals.
• Demonstrate strong understanding of clinical & capital selling pathways with Imaging, Navigation, and Minimally Invasive Surgery.
• Align and support area business plans and support of strategic goals.
• Support area efforts to drive associated spinal implants for full platform adoption.
• Partners with Commercial Education, Professional Education and Area Sales Leadership to deliver timely and impactful, field education programs.
• Lead targeted regional based tissue labs, product demonstrations, industry meeting interactions and associated surgeon engagements.
• Deliver hospital-based onboarding program for surgical team (surgeon, PA, O.R. tech, etc.)
• Support field sales organization in execution of our service and repair protocol.
• Influence area budgets and ensure strategic results driven use of funding.
• Influence internal and external stakeholders, using data to drive decisions
• Identify area needs, risks and strategies that lead to successful customer experience and ultimate proliferation of the platform.

Digital Sales Consultant

Manager

• Provide DS Quality oversight for UDI processes, shared procedures, and lifecycle management of UDI data (collection, storage, distribution).
• Lead and continuously improve E2E global UDI processes to drive compliance and operational excellence across functions and markets.
• Serve as DS Quality representative in the UDI Governance forum and facilitate strategic interfaces among Supply Chain, Quality, R&D and Regulatory Affairs.
• Oversee audit readiness and compliance with emerging UDI regulations to protect country-level right-to-sell across DS businesses.
• Design, establish, maintain, and improve the DePuy Synthes governance model for USA manufacturing, selling, and distribution licensing in partnership with cross-functional stakeholders.
• Act as the US Licensure SME for DS: gather and manage data for licensure applications/renewals, coordinate filings with approved 3rd-party teams, and maintain documentation.
• Develop and maintain SOPs, work instructions, training materials, and remediation oversight as needed.
• Lead or support project management activities and the development of a digital tool/solution to support E2E licensure and UDI processes.
• Execute activities under GxP and ensure ongoing audit readiness.

Senior Manager, US Licensure, UDI

Data Scientist

• Drive the strategy and planning, execution, and completion of all data management activities and deliverables within assigned scope ensuring quality, compliance standards, consistency, and efficiency.
• Proactively evaluate and manage resource demand, allocation, utilization, and delivery to meet current and future business needs. Ensure timely and effective maintenance of functional planning systems.
• Independently and effectively manage issue escalations, adopting appropriate escalation pathways.
• Anticipation, early detection, prevention and management of risks and issues impacting departmental deliverables and activities.
• Collaborate with internal cross-functional colleagues and external partners to define the data integration strategy for assigned programs/projects.
• Collaborate with external partners on data management related deliverables including co-development programs.
• Ensure staff/team compliance with department SOPs, policies, and regulatory guidance documents.
• Lead or contribute to the development and maintenance of departmental policies, procedures, training, and standards.
• Contribute to the development of functional vendor contracts and oversee delivery in line with agreed milestones and scope of work, R&D business planning and budget estimates.
• Drive the enhancement of functional, technical and/or scientific capabilities within data management.
• Influence the external industry and/or regulatory environment through active engagement in industry forums and working groups.
• May serve as a business process or system owner for Data Management Processes or Systems.

Senior Manager, Clinical Data Acquisition

• Acts as primary local company contact for assigned sites for specific trials.
• Actively May participate in site feasibility and/or Site Qualification Visit.
• Attends/participates in investigator meetings as needed, may be expected to help prepare meeting materials and may be required to present at the IM.
• Responsible for executing activities within site initiation and start-up, preparation and conduct of site monitoring (including remote monitoring), site management (by study specific systems and other reports/dashboards) and site/study close-out according to SOPs, Work Instructions (WIs) and policies.
• Ensures site staff are trained and the corresponding training records are complete and accurate at any time point during all trial phases.
• Contributes to site level recruitment strategy and contingency planning and implementation in partnership with other functional areas.
• Ensures site study supplies (such as Non-Investigational Product (IP), lab kits, etc.) are adequate for trial conduct.
• Proactively ensures that all Adverse Events (AE)/Serious Adverse Events (SAEs)/Product Quality Complaints (PQCs) are reported within the required reporting timelines and documented as appropriate.
• Maintains complete, accurate and timely data and essential documents in relevant systems utilized for trial management.
• Tracks costs at site level and ensure payments are made, if applicable.

Senior Site Manager

• Support execution of regional business strategies and operational plans across SEA and North Asia in alignment with APAC and global objectives
• Partner with cross‑functional teams to coordinate priorities, initiatives, and deliverables across multiple markets
• Analyze business performance, financial results, and operational metrics to support decision‑making and continuous improvement
• Contribute to planning, forecasting, and performance management processes at regional and market levels
• Ensure adherence to governance, compliance, and internal control requirements across assigned markets
• Support change initiatives, transformation efforts, and process improvement activities
• Prepare executive‑level reports, presentations, and insights for senior leadership
• Promote DePuy Synthes and Johnson & Johnson Credo values in all activities and interactions

Senior Manager, SEA NA

• Support execution of regional business strategies and operational plans across SEA and North Asia in alignment with APAC and global objectives.
• Partner with cross‑functional teams to coordinate priorities, initiatives, and deliverables across multiple markets.
• Analyze business performance, financial results, and operational metrics to support decision‑making and continuous improvement.
• Contribute to planning, forecasting, and performance management processes at regional and market levels.
• Ensure adherence to governance, compliance, and internal control requirements across assigned markets.
• Support change initiatives, transformation efforts, and process improvement activities.
• Prepare executive‑level reports, presentations, and insights for senior leadership.
• Promote DePuy Synthes and Johnson & Johnson Credo values in all activities and interactions.

• Support execution of regional business strategies and operational plans across SEA and North Asia
• Partner with cross‑functional teams to coordinate priorities, initiatives, and deliverables across multiple markets
• Analyze business performance, financial results, and operational metrics to support decision‑making and continuous improvement
• Contribute to planning, forecasting, and performance management processes at regional and market levels
• Ensure adherence to governance, compliance, and internal control requirements across assigned markets
• Support change initiatives, transformation efforts, and process improvement activities
• Prepare executive‑level reports, presentations, and insights for senior leadership
• Promote DePuy Synthes and Johnson & Johnson Credo values in all activities and interactions

Customer Support

• Manage contract workflows, including agreements, renewals, and amendments, ensuring compliance with internal policies, contract requirements, and business procedures.
• Act as the primary liaison between Deal Desk, Contract Management, Offer Development partners, and the Field Sales Organization (FSO) to facilitate agreement execution.
• Manage contract, pricing, billing, and revenue-related requests supporting Spine sales execution and customer needs.
• Investigate and resolve pricing, billing, invoicing, and revenue discrepancies across multiple business systems.
• Partner with Sales, Customer Service, Account Management, Contract Management, and other cross-functional teams to ensure timely issue resolution and operational excellence.
• Maintain data quality and support reporting activities that drive business decision-making and process visibility.
• Identify process improvement opportunities and support initiatives that enhance operational efficiency and customer experience.
• Support sales support platforms through system administration, user access management, and operational support activities.

Regional Clinical Sales Specialist, Spine

Executive Oncology Area Business Specialist – Southern California

Executive Area Business Specialist, Immunology

Experienced Analyst – Data Quality

Senior Manager, Capital Sales Enablement

Experienced Analyst, Data Quality

Digital Sales Consultant

Senior Manager, US Licensure, UDI

Senior Manager, Clinical Data Acquisition

Senior Site Manager

Senior Manager, SEA NA

Senior Manager, SEA NA

Senior Manager, SEA NA

Senior Manager, SEA NA

Sales Operations Specialist, Sales Support