Insurance Compliance Specialist
Spotter Labs
Inside Sales Manager
Johnson & Johnson
full-time
Posted on:
Origin: • 🇺🇸 United States • Kansas, Missouri
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Supervise the inside sales team and conduct department training in accordance with company policies and procedures
- Work closely with the Director of JFW Commercial Sales to ensure the team is achieving revenue and meeting profit margin goals
- Coordinate with the Director of Commercial Sales and team to design and implement training software in the areas of new employee orientation, critical systems training, and advanced commercial sales training
- Maintain, adjust, and improve training platform as needed to address changes and new needs
- Manage the training needs of the department and take action to achieve desired results
- Provide direct supervisory oversight over the Inside Sales Coordinator(s). Delegate tasks and responsibilities and hold them accountable
- Oversee on-boarding new hires including training on all software systems and verification of completion
- Work with Director for staffing, terminations, disciplinary actions, training, and developing subordinates
- Complete performance documentation on time and ensure accuracy of timecards and approvals
- Provide training and support for the Inside Sales Coordinator to help Commercial Dept run efficiently and achieve sales and gross profit goals
- Assist CAMs with product selection, layout, presentation creation, quote review, lead generation and account management
- Provide weekly reports to the Director of Commercial Sales detailing sales metrics, open orders, quotes, and pipeline
- Communicate commission payout and referral status to retail staff monthly
- Manage the CRM database and adjust data as needed for territory and staffing changes
- Collaborate with IT to oversee licenses and software, ensuring efficient tools at cost-efficient methods
- Monitor competitive activity and identify new competition or changes
- Process check requests and accounts payable requests for commercial dept expenses
- Update commercial accounts receivables weekly and publish updates; work to secure payments and clear outstanding receivables
- Update and communicate price increases and provide new pricelist to appropriate supply chain personnel
- Oversee incoming orders for proper sales tax exemption certificates and work to have them filed with orders
- Perform other projects as needed.
Requirements
- Bachelor’s degree in business or other related subject required
- Have full understanding of fitness industry trends, procedures, compliance, and regulations related to commercial fitness sale environment.
- Commercial exercise equipment industry experience and sales management experience is required
- 3 or more years’ experience of managing and training direct reports is preferred
- Proficient in Excel, Teams, Word, PowerPoint, Outlook, and Adobe required
- Experience with the following computer systems highly preferred: ECDesign, Nutshell CRM or similar
- Valid drivers’ license is required
