Jobs for Humanity

Data Entry

• Enter and update office and project data
• Maintain organized records and files
• Assist with general administrative support
• Help keep information accurate and updated

Administrative, Data Entry Clerk

Customer Success Manager

• Provide resident support via chat and email, ensuring timely and professional responses
• Serve as the primary point of contact through the resident portal
• Receive, log, and manage maintenance requests, coordinating with internal teams for resolution
• Handle resident issues related to apartments, including complaints and service inquiries
• Address and resolve billing-related concerns with accuracy and clarity
• Document all interactions and cases within CRM systems
• Utilize SAP and internal tools to track, update, and manage service requests
• Follow up with residents to ensure full resolution and satisfaction
• Escalate complex issues to the appropriate departments when necessary
• Maintain high standards of response time, quality, and customer satisfaction

Customer Success Agent

• Provide resident support via chat and email, ensuring timely and professional responses.
• Serve as the primary point of contact through the resident portal.
• Receive, log, and manage maintenance requests, coordinating with internal teams for resolution.
• Handle resident issues related to apartments, including complaints and service inquiries.
• Address and resolve billing-related concerns with accuracy and clarity.
• Document all interactions and cases within CRM systems.
• Utilize SAP and internal tools to track, update, and manage service requests.
• Follow up with residents to ensure full resolution and satisfaction.
• Escalate complex issues to the appropriate departments when necessary.
• Maintain high standards of response time, quality, and customer satisfaction.

• Provide resident support via chat and email, ensuring timely and professional responses
• Serve as the primary point of contact through the resident portal
• Receive, log, and manage maintenance requests, coordinating with internal teams for resolution
• Handle resident issues related to apartments, including complaints and service inquiries
• Address and resolve billing-related concerns with accuracy and clarity
• Document all interactions and cases within CRM systems
• Utilize SAP and internal tools to track, update, and manage service requests
• Follow up with residents to ensure full resolution and satisfaction
• Escalate complex issues to the appropriate departments when necessary

Systems Engineer

• Leads in gathering business and functional requirements leading to research and development of programs, projects and initiatives that enhance overall business operations, communications and workflow efficiencies.
• Responsible for testing and piloting new product integration requests for preferred, approved and non-preferred product integrations.
• Partners with Customer Success team to track property technology trends and customer requests.
• Assist Enterprise Customer Experience teams, resource teams and clients with establishing minimum viability for new products.
• Conducts detailed needs assessments for proposing systems and/or business solutions by communicating with senior business leaders, team members, and others, and researching technology and systems options that align with the Company’s technology and systems needs and strategies.
• Attends and participates in presenting goals, roadmaps and metrics related to Property Management Software to the organization.
• Tests, manages, and documents approved/denied status of integrations and implementations with internal Property Management Software.
• Ensures project parameters are documented, kept current and communicated regularly to the project stakeholders.
• Owns tasks on projects related to implementation or enhancement of Property Management Software.
• Develops effective communication templates and engaging presentations.
• Prioritize Property Management Software integrations and product implementations projects to meet everchanging needs of the Company.
• Interfacing with stakeholders and service providers, ensuring services are designed to meet their agreed service levels and targets.
• Taking full responsibility for the design aspects of all stages of the lifecycle of integrations and implementations, including investigation, analysis, specification, design, development, construction, testing, transition and operation.
• Leads data gathering of business requirements to understand and document current state workflows, and evaluate information in alignment with project objectives.

Business Systems Analyst

AI Engineer

• Build AI-Powered Products End-to-End.
• Build and integrate AI/ML capabilities into production applications.
• Own features from concept through deployment: frontend UI, API design, backend services, data pipelines, and AI model integration.
• Rapidly prototype and iterate on AI-driven features.
• Build responsive, accessible frontend interfaces using modern frameworks (React/Next.js or similar).
• Design and implement scalable backend services and APIs (Python, Node.js, or similar).
• Work with cloud infrastructure (Azure preferred).
• Ensure production systems are reliable, observable, and secure.
• Partner with Product Management, Design, Business owners, and Data Engineering to define and deliver high-impact features.
• Participate in architectural decisions that affect the broader platform.

Full Stack AI Engineer

• Enter, update, and maintain accurate data in company systems and spreadsheets.
• Verify and correct data discrepancies, ensuring high levels of accuracy.
• Organize and categorize digital files and documents systematically.
• Assist in preparing reports, presentations, and summaries as required.
• Manage email correspondence, meeting schedules, and task coordination.
• Support various administrative and virtual assistant tasks for multiple departments.
• Follow data confidentiality guidelines and company procedures at all times.
• Communicate effectively with team members and supervisors through virtual platforms.

Administrative, Data Entry Clerk

Customer Success Agent

Customer Success Agent

Customer Success Agent

Customer Success Agent

Customer Success Agent

Customer Success Agent

Customer Success Agent

Customer Success Agent

Customer Success Agent

Customer Success Agent

Customer Success Agent

Business Systems Analyst

Full Stack AI Engineer

Virtual Assistant, Data Entry Junior