Jobs for Humanity

Communications

• Responsible for planning, development, and execution of marketing and communications initiatives that advance the organization’s brand, programs, and stakeholder engagement.
• Ensure consistent, high-quality messaging across channels and help achieve marketing goals through creative, tactical, and measurable efforts.
• Support market research and data analysis to inform campaigns and measure effectiveness.
• Prepare marketing materials, presentations, and collateral for internal and external audiences.
• Collaborate with external vendors, agencies, and partners to deliver campaigns and promotions.
• Draft, edit, and distribute internal and external communications, including social media content and website content.
• Monitor social media coverage, respond to social media comments and compile reports on impact and engagement metrics.

Marketing Communications Specialist

Executive Assistant

• Be a trusted communication liaison for executive leadership.
• Manage complex calendars, meetings, events, travel arrangements, expenses, and follow-ups.
• Prepare in advance to remove roadblocks, and escalate issues to ensure priorities are met with urgency and accountability.
• Be the team's subject matter expert on Outlook and Salesforce.
• Create and refine advanced Excel, PowerPoint, and reporting materials.
• Support internal communications, including newsletters, sales contests, and team updates.
• Lead operational onboarding for new sales hires, including equipment, systems, and process setup.
• Coordinate with clients, vendors, facilities teams, technology partners, and team members to ensure smooth operations.

Project Manager

• Assist in project management and coordination
• Collect, analyze, and visualize data to support project objectives
• Collaborate with team members to ensure timely delivery of reports and insights
• Maintain accurate project documentation and records
• Support the development and implementation of data-driven strategies
• Proven experience in data entry
• Proficient in data entry software and Microsoft Office
• Strong attention to detail and organizational skills
• Ability to work independently and collaboratively
• Basic knowledge of database systems and data validation is a plus

Project Coordinator

Customer Support

• Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner
• Resolve customer issues and complaints with patience and empathy, working toward mutually beneficial solutions
• Document customer interactions accurately in the CRM system and maintain detailed records of all transactions
• Provide product information and recommendations tailored to customer needs
• Identify opportunities to enhance customer experience and suggest process improvements
• Escalate complex issues to appropriate departments while keeping customers informed of progress
• Maintain a positive attitude and demonstrate strong interpersonal skills in all customer interactions
• Meet performance targets for response time, resolution rate, and customer satisfaction scores
• Collaborate with team members to share best practices and support one another in delivering excellent service
• Adapt to changing priorities and handle multiple customer requests simultaneously

Customer Service Representative

• Generating new customer base for their clients
• Working with an enthusiastic team
• Working towards collective and individual targets
• Customer Service
• Sales Acquisition

Sales & Customer Service Representative – Entry Level

• Manage executive calendars, schedule meetings, and coordinate appointments across multiple time zones
• Handle incoming and outgoing correspondence, including emails, phone calls, and written communications
• Organize and maintain files, documents, and records using digital systems and cloud-based platforms
• Coordinate travel arrangements, including flights, accommodations, and ground transportation
• Prepare meeting agendas, take minutes, and distribute documentation to relevant stakeholders
• Manage expense reports, invoices, and financial documentation with accuracy and attention to detail
• Coordinate virtual meetings and webinars, including technical setup and participant management
• Assist with project coordination and track deadlines to ensure timely completion
• Maintain confidentiality and handle sensitive information with professionalism
• Perform research tasks and compile information for reports and presentations
• Manage office supplies and equipment inventory as needed
• Support onboarding processes for new team members

Personal Assistant

Data Entry

• Gathering, collating, and preparing documents, materials, and information for data entry.
• Conducting research to obtain information for incomplete documents and materials.
• Creating digital documents from paper or dictation.
• Reviewing all documents and information for accuracy and informing the supervisor of any errors or inconsistencies.
• Capturing data into digital databases and performing regular backups.
• Updating and maintaining databases, archives, and filing systems.
• Monitoring and reviewing databases and correcting errors or inconsistencies.
• Generating and exporting data reports, spreadsheets, and documents as needed.

Order Entry Specialist/Data Entry Operator

• Accurately enter data into the systems
• Process data work between accounts manager and clients
• Verify data accuracy and completeness
• Ensure data integrity by performing regular checks and audits
• Identify and correct errors in data entry
• Maintain confidentiality and security of all data
• Work with a dedicated team to ensure timely data entry and support
• Perform other related duties as assigned

Administrative Assistant, Data Entry

Translator

• The Translator will be responsible for translating content from various non-English languages into English, ensuring accuracy and cultural relevance.
• Translate various administrative documents, statements, management reports, management’s discussion and analysis of fund performance, and sustainability reports.
• Meet deadlines and adhere to high quality standards.
• Manage large-scale projects.
• Collaborate with team members.
• Maximize the use of tools and engage in continuous learning.

Freelance Translator

• Accurately and efficiently enter data into our systems, ensuring high levels of accuracy and attention to detail.
• Format documents extensively using Microsoft Word, ensuring consistency and professionalism.
• Convert files from one format to another using Adobe, ensuring seamless integration with our systems.
• Assist in the development of proposals for clients, ensuring timely and accurate delivery.
• Communicate effectively with team members, clients, and stakeholders to ensure seamless project execution.

Data Entry Specialist

• Responsible for acting as a billing liaison between clients and company, resolving customer queries via phone and email while meeting productivity goals
• Follow up on returned claims, among other billing responsibilities
• Keep clients informed of billing and payment status
• Collaborate with internal billing teams and customer success as needed to resolve client cases
• Troubleshoot issues related to client accounts and collaborate with provider team to complete steps necessary to use health plan benefits
• Collaborate with technical teams to identify bugs and improve the client/provider experience
• Ability to work on a scheduled shift and holidays

Client Support Specialist – Billing

Backend Engineer

• Work with the product and business teams to design, develop, and maintain our backend systems
• Create enhanced features and new product lines
• Collaborate closely with the Head of Engineering on architecture design and implementation
• Mentor other engineers on the team
• Work in a results-driven, fast-paced startup environment

Lead Backend Engineer

Sales

• Support CX Sales Specialists and marketing team
• Engage and close prospective new customers
• Research solar businesses
• Identify target customers
• Produce sales materials
• Provide actionable sales feedback

Solar CX Sales Associate

• Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
• Manage collections and overdue payments, including negotiating payment plans and settlements.
• Review and analyze account receivable reports to identify trends, risks, and areas for improvement.
• Communicate with clients regarding outstanding balances, offering clear and compliant payment solutions.
• Develop and implement strategies to improve collection efficiency and minimize delinquency rates.
• Collaborate closely with internal teams, including Sales and Accounting, to resolve client issues and enhance satisfaction.
• Maintain accurate and up-to-date customer records, including payment logs and communication histories.
• Meet or exceed monthly collections and reconciliation targets while ensuring high service quality.
• Serve as Escrow Representative, coordinating all outgoing and incoming transactions to regional partners and associates.
• Verify and process payment instructions, ensuring timeliness, accuracy, and full compliance with company protocols.
• Prepare and distribute payment notices, confirmations, and remittance details.
• Investigate and resolve payment discrepancies and transaction-related errors.
• Uphold confidentiality, transparency, and compliance across all customer and partner transactions.

Customer Support Representative

Social Media Manager

• Create Instagram content (designs)
• Utilize brand identity elements for social media posts