Jobs for Humanity

Data Entry

• Accurately enter, update, and maintain data in the system.
• Ensure all service-related records are updated in a timely and organized manner.
• Verify data for accuracy and completeness before entry.
• Maintain proper documentation and digital records.
• Coordinate with the After Sales & Service team for data updates and corrections.
• Generate reports as required by the department.
• Maintain confidentiality of company data and records.

Data Entry Executive

Project Manager

• Support communication with potential partners, clients, and business contacts.
• Help build and maintain professional relationships.
• Assist with business development activities and follow-ups.
• Carry out other communication and administrative tasks as required.

Project Administrator

Administration

• Provide day-to-day administrative support to senior managers
• Data entry and running security checks on new and prospective staff
• Booking travel and accommodation for the team as required
• Sending out client action plans accurately and in a timely manner
• General data entry and maintaining the integrity of company records
• Keeping internal systems and databases up to date
• Providing broad administrative support to senior managers

Administration Assistant

AI Engineer

• Design and implement LLM-powered pipelines, including prompt engineering, context management, and response synthesis
• Build and optimize multi-agent orchestration systems where AI components interact, reason, and produce coherent outputs
• Develop and maintain integrations with foundation model APIs (Anthropic, OpenAI, and others), managing latency, cost, and reliability at scale
• Implement retrieval-augmented generation (RAG) and memory systems for persistent, context-aware behavior
• Partner with the Evaluation/QA Engineer to build frameworks that measure output quality, coherence, and factual grounding
• Collaborate with product and design to translate workflows into robust technical experiences
• Ship production features across the stack, from the model layer to the application
• Monitor, debug, and improve system performance, token efficiency, and guardrails

DevOps Engineer

• Design, provision, and manage cloud infrastructure (AWS, GCP, or Azure)
• Build and maintain CI/CD pipelines for fast, safe, automated deployments
• Implement infrastructure-as-code (Terraform, Pulumi, or similar) for reproducible environments
• Containerize and orchestrate services (Docker, Kubernetes) as the system grows
• Set up observability: monitoring, logging, alerting, and tracing across the stack
• Manage and optimize the cost, latency, and reliability of LLM and AI workloads
• Own security, secrets management, and access controls across environments
• Establish backup, disaster-recovery, and incident-response practices for the pilot

Full-stack Engineer

• Build and ship the web application across frontend and backend, from UI components to APIs and data models
• Design and implement a responsive, real-time conversational interface (React, WebSockets/SSE)
• Develop backend services: authentication, session management, data persistence, and third-party integrations
• Integrate AI and multi-agent services into the product in partnership with the AI Engineer
• Design and maintain databases and API contracts that scale with product complexity
• Own performance, reliability, and security across the stack
• Translate product and design requirements into well-tested, maintainable features
• Move fast in an early-stage environment, balancing speed with quality

Full-Stack Engineer

Customer Support

• Be the friendly first point of contact for customers by phone, email, and chat
• Collaborate with drivers, sales reps, warehouse staff, and office teammates to get the job done right
• Help new customers get set up and comfortable with our services
• Follow up to ensure customer satisfaction
• Troubleshoot and resolve issues with a problem-solving mindset
• Stay up to date on our products and share your knowledge

Customer Care – Sales Support Representative

• Prepare, edit, and send customer estimates
• Manage incoming leads from our website, Meta (Facebook & Instagram), Google, phone calls, and email
• Respond professionally to customer inquiries by phone, email, and social media
• Follow up with new leads and previous estimates to help convert opportunities into booked projects
• Cold call qualified leads and prospective customers
• Schedule site visits and coordinate appointments
• Keep customer information organized and up to date
• Answer incoming inquiries and provide exceptional customer service
• Assist customers throughout the sales process and help close projects
• Maintain accurate records and assist with general administrative tasks
• Work closely with management to improve sales processes and customer experience

Sales Administrator – Office

• Data entry
• Answering emails and responding to customer enquiries
• Answering and directing telephone calls
• Preparing invoices
• Organising paperwork and filing
• General administrative duties
• Providing support to the wider office team as required

Typist, Administrator

Call Center Representative

• Assist Members & customers with roadside breakdown assistance
• Deliver excellent customer service, meeting KPIs and performance targets
• Create a positive first impression by being professional, friendly & helpful
• Handle objections & resolve issues, escalating complex cases when needed
• Contribute to process improvements and team success

Call Centre Agent

• Handle inbound customer inquiries via phone and email with professionalism.
• Provide accurate information about our services and assist clients with their needs.
• Maintain detailed records of customer interactions through data entry.
• Upsell additional services when appropriate to enhance customer experience.
• Collaborate with team members to resolve issues promptly.
• Follow company procedures to ensure high-quality service delivery.

Customer Service Representative

• Address customer billing questions and efficiently process payments
• Resolve customer concerns in alignment with company policies
• Remain knowledgeable about our services to provide informed assistance
• Accurately document customer account records
• Participate in coaching sessions and adhere to work schedules

Customer Service Representative – Billing Support

Operations

• Keep the day to day running of the business smooth
• Support the whole team
• Bookkeeping and inbox management
• Preparing client proposals
• Looking after our systems
• Take ownership of the function and spot what needs doing before being asked

Sales and Operations Administrator

• Ensure client information is uploaded in the correct format
• Track progress on excel
• Update client information

Administrator/Data Entry

Sales

• Engage with clients and support sales processes
• Conduct negotiations with clients to secure favourable terms and maximise sales opportunities
• Coordinate with other departments for smooth order processing and delivery schedules
• Maintain organised records of sales activities, client details, and follow-up actions
• Provide exceptional customer service by addressing queries promptly and professionally
• Keep up with product knowledge and industry trends to offer relevant advice