Customer Care – Sales Support Representative

Jobs for Humanity

Customer Care Representative providing support through phone, email, and chat. Engaging with customers to enhance their experience with innovative health initiatives.

Posted 7/23/2026full-timeRemote • New Mexico • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and problem-solving skills while effectively managing customer interactions across various channels. Proficient in multitasking and adapting to a fast-paced environment, ensuring customer satisfaction and support.

Highest-signal resume keywords

Strong Communication SkillsProblem-Solving MindsetMultitasking AbilityProficiency with WindowsProficiency with Excel

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

People SkillsDetail-OrientedIndependentCalm Under PressureSense of Humor

Tools & Technologies

PDF Tools

About the role

Key responsibilities & impact

Be the friendly first point of contact for customers by phone, email, and chat
Collaborate with drivers, sales reps, warehouse staff, and office teammates to get the job done right
Help new customers get set up and comfortable with our services
Follow up to ensure customer satisfaction
Troubleshoot and resolve issues with a problem-solving mindset
Stay up to date on our products and share your knowledge

Requirements

What you’ll need

Strong communication and people skills
Ability to multitask and manage time in a fast-paced environment
Proficiency with Windows, Excel, and PDF tools (and quick to learn new software)
Detail-oriented, independent, and able to keep calm under pressure—bonus points for a great sense of humor

Benefits

Comp & perks

401(k)
Dental insurance
Health insurance
On-the-job training
Paid time off
Vision insurance