Investment Property Group (IPG)

Assistant Community Manager – Manufactured Housing

Investment Property Group (IPG)

full-time

Posted on:

Origin:  • 🇺🇸 United States • Oregon

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Salary

💰 $24 - $28 per hour

Job Level

Junior

About the role

  • Represent Investment Property Group in a positive and professional manner at all times
  • Assist the Community Manager with rent collection, bank activities, transaction documentation, and delinquent rent procedures
  • Perform administrative functions and prepare reporting documentation
  • Monitor and direct rental activity and on-site marketing; maintain knowledge of the local market
  • Meet with and respond to resident concerns, requests, and complaints
  • Monitor home-site curb appeal, model appearance, and signage
  • Coordinate maintenance requests, vendor contracts, and operational tasks alongside the Community Manager
  • Maintain professionalism, integrity, and respect when interacting with residents, team members, vendors, and stakeholders
  • Attend and participate in professional activities, meetings, regulatory agency meetings, and inspections
  • Walk the property daily to ensure common areas are in good condition and safe
  • Perform annual or more frequent inspections of units and follow up as needed

Requirements

  • 1+ years' experience assisting at a manufactured housing or multifamily community of 100+ units
  • Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
  • Exceptional time management and problem-solving skills
  • Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
  • Experience with rent collection and delinquency management
  • Ability to identify areas for improvement and offer suggestions to improve efficiency, productivity, and profitability of the property
  • Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
  • Ability to handle complaints and ensure community standards are upheld
  • Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
  • Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
  • Proficiency in property management software (e.g., Manage America, CRM, Blue Moon, Rent Café, Vendor Café, Client Central)
  • Must have a valid driver's license
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