Operations Specialist
Justlife (previously Justmop)
Office Administrator, Manufactured Housing Community
Investment Property Group (IPG)
full-time
Posted on:
Origin: • 🇺🇸 United States • Colorado
Visit company websiteSalary
💰 $20 - $24 per hour
Job Level
Mid-LevelSenior
About the role
- Oversee administrative tasks, coordinate resident relations, manage leasing documentation, and perform clerical and administrative functions to drive company success
- Maintain accurate records, including resident files, invoices, and reports
- Assist with property inspections, work orders, and community events
- Handle conflict resolution, complaints, and ensure community standards are upheld
- Foster positive relationships with residents and collaborate effectively with team members
- Identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
- Deliver excellent customer service, including responsiveness to tenant needs and community engagement
- Interact with tenants, contractors, and local authorities using strong verbal and written communication skills
- Promote vacant lots or homes through marketing and sales efforts to maintain high occupancy rates
- Use property management software and tools for leasing, reporting, and vendor coordination
- Must have a valid driver's license
Requirements
- Previous administrative experience, preferably in property management or housing communities
- Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
- Exceptional time management and problem-solving skills
- Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
- Experience with rent collection and delinquency management
- Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
- Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
- Proficiency in property management software (i.e., Yardi, CRM, Blue Moon, Rent Café, Vendor Café, Client Central)
- Strong communication skills and works well as a team
- Strong computer skills
- A positive attitude
- Must have a valid driver's license
