Assistant Community Manager – Manufactured Housing
Investment Property Group (IPG)
Assistant Community Manager, Manufactured Housing
Investment Property Group (IPG)
full-time
Posted on:
Origin: • 🇺🇸 United States • Oregon
Visit company websiteSalary
💰 $22 - $26 per hour
Job Level
Mid-LevelSenior
About the role
- Represent Investment Property Group in a positive and professional manner at all times
- Assists the Community Manager with rent collection process, bank activities, documentation of all transactions, and implementation of timely delinquent rent procedure
- Responsible for administrative functions and the preparation of reporting documentation
- Monitor and direct rental activity, on-site marketing activities, and maintain in-depth, ongoing knowledge of the local market
- Meets with and responds to resident concerns, requests, and complaints
- Monitors home-site curb appeal, model appearance and signage
- Work alongside the Community Manager to ensure maintenance requests, vendor contracts, and operational tasks are handled efficiently
- Maintains a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders
- Attends and participates in professional activities, meetings, organizations, and regulatory agency meetings or inspections
- Walks property daily to ensure common areas are in good condition
- Works to ensure that residents have a clean, safe, and well-maintained community
- Performs annual or more frequent inspection of units and follow ups
Requirements
- Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
- Exceptional time management and problem-solving skills
- Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
- Experience with rent collection and delinquency management
- Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
- Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
- Ability to handle complaints and ensure community standards are upheld
- Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
- Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
- Proficiency in operating software programs (i.e., Microsoft office, word, excel, email proficiency, Manage America, CRM, etc.)
- Must have a valid driver's license.
