Represent Investment Property Group in a positive and professional manner at all times
Oversee the operational integrity of a manufactured housing community and support staff to ensure the company meets financial performance and compliance
Exercise commons sense, good judgement, and consistency with management related matters
Ensure consistent application of property rules and regulations through new and renewal leases and lease addendums
Lead, coach, and motivate team members to ensure employees feel valued and empowered
Ensure compliance with regulatory requirements and prepare and submit reports to partner agencies (Fair Housing, Landlord Tenant Laws, Equal Employment and Equal Housing Opportunity, OSHA, etc.)
Build and maintain positive relationships with on-site teams, colleagues, residents, vendors, and stakeholders
Enforce lease agreements, community rules, and regulations
Market vacant homes in accordance with the approved marketing plan
Administer budgets, review and analyze operations and recommend corrective actions as needed
Review delinquent accounts, resident receivables, and accounting reporting
Conduct interviews, hire, orient, manage performance, and develop on-site staff
Requirements
1+ years’ experience managing a manufactured housing or multifamily community of 100+ units
Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
Exceptional time management and problem-solving skills
Ability to handle conflict resolutions, complaints, and provide a high level of customer service tailored to the community demographic
Experience with rent collection and delinquency management
Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
Ability to handle complaints and ensure community standards are upheld
Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
Marketing and sales skills to promote vacant units and maintain high occupancy rates