Intrinsic Digital

Client Success Account Coordinator

Intrinsic Digital

full-time

Posted on:

Location Type: Remote

Location: Remote • California, New York, Washington • 🇺🇸 United States

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Salary

💰 $45,000 - $60,000 per year

Job Level

Junior

About the role

  • Oversee a portfolio of clients and act as their primary day-to-day contact.
  • Manage digital campaigns from setup through reporting, ensuring timelines and deliverables stay on track.
  • Monitor campaign performance and provide data-driven insights and optimizations.
  • Collaborate with cross-functional teams (creative, onboarding, operations) to deliver a seamless client experience.
  • Respond to client requests promptly and professionally, ensuring they feel supported and informed.
  • Contribute to process improvements and client success initiatives across the team.

Requirements

  • Bachelor's degree in marketing, business, communications, or a related field
  • 1+ year of experience in digital marketing, account management, or client success
  • Experience managing multiple clients or projects simultaneously
  • Strong written and verbal communication skills
  • Highly organized, self-directed, and detail-oriented
  • Comfortable using CRM and project management tools (HubSpot & Asana preferred)
  • Analytical mindset with the ability to identify performance trends
  • Multifamily industry experience is a plus
Benefits
  • 100% company paid health insurance for employees and 50% for dependents
  • 100% company paid vision and dental insurance for employees and 50% for dependents
  • Company paid short- and long-term disability
  • Company paid life insurance
  • 10 weeks paid parental leave
  • 3-4 weeks paid time off (based on tenure)
  • 10 paid holidays
  • Company paid 401k contributions that are 100% vested
  • Annual cash bonuses based on company and personal performance
  • A choice of five 8-hour schedules with start times between 7 am and 11 am EST, available after 30 days
  • Monthly fitness reimbursement
  • Pet discount plan

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
digital marketingaccount managementclient successcampaign performance analysisdata-driven insightsprocess improvements
Soft skills
communication skillsorganizational skillsself-directeddetail-orientedcollaboration
Certifications
Bachelor's degree
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