Salary
💰 $45,000 - $60,000 per year
About the role
- Oversee a portfolio of clients and act as their primary day-to-day contact.
- Manage digital campaigns from setup through reporting, ensuring timelines and deliverables stay on track.
- Monitor campaign performance and provide data-driven insights and optimizations.
- Collaborate with cross-functional teams (creative, onboarding, operations) to deliver a seamless client experience.
- Respond to client requests promptly and professionally, ensuring they feel supported and informed.
- Contribute to process improvements and client success initiatives across the team.
Requirements
- Bachelor's degree in marketing, business, communications, or a related field
- 1+ year of experience in digital marketing, account management, or client success
- Experience managing multiple clients or projects simultaneously
- Strong written and verbal communication skills
- Highly organized, self-directed, and detail-oriented
- Comfortable using CRM and project management tools (HubSpot & Asana preferred)
- Analytical mindset with the ability to identify performance trends
- Multifamily industry experience is a plus
- 100% company paid health insurance for employees and 50% for dependents
- 100% company paid vision and dental insurance for employees and 50% for dependents
- Company paid short- and long-term disability
- Company paid life insurance
- 10 weeks paid parental leave
- 3-4 weeks paid time off (based on tenure)
- 10 paid holidays
- Company paid 401k contributions that are 100% vested
- Annual cash bonuses based on company and personal performance
- A choice of five 8-hour schedules with start times between 7 am and 11 am EST, available after 30 days
- Monthly fitness reimbursement
- Pet discount plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
digital marketingaccount managementclient successcampaign performance analysisdata-driven insightsprocess improvements
Soft skills
communication skillsorganizational skillsself-directeddetail-orientedcollaboration
Certifications
Bachelor's degree