Vital Chemical

Key Account Manager – Strategic Customer Focus, Automotive Solutions

Vital Chemical

full-time

Posted on:

Location Type: Remote

Location: Remote • New York • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Serve as the lead point of contact for a major automotive OEM supplier focused on optical coatings and sensor-enabled glass components
  • Build and maintain strong relationships across R&D, supply chain, manufacturing engineering, and procurement functions
  • Develop and execute a long-term strategic account plan, including program mapping, value positioning, and revenue goals
  • Manage technical and commercial discussions related to thin film materials, vacuum systems, and equipment lifecycle support
  • Lead proposals and pricing strategies for new product introductions and ongoing supply
  • Identify cross-selling and upselling opportunities within consumables, tool upgrades, or services
  • Coordinate with engineering, operations, and service teams to ensure product performance, delivery, and support exceed expectations
  • Support qualification processes, pilot runs, and production ramp-up as required
  • Manage supply forecasts, delivery schedules, and quality escalations in coordination with internal teams
  • Monitor automotive technology trends related to mirror systems, dimming glass, sensors, and coatings
  • Gather feedback and provide input on future product development opportunities aligned with customer direction

Requirements

  • Bachelor’s degree in Engineering, Materials Science, Optics, or Business
  • 5+ years of account or program management experience in automotive, optics, or thin film materials
  • Strong interpersonal and organizational skills; comfortable engaging across both technical and commercial functions
  • Ability to manage complex timelines and deliverables in a regulated, high-volume production environment
  • Familiarity with capital equipment, technical consumables, or materials used in coating processes
  • Willingness to travel up to ~50% of time to customer sites and company facilities
Benefits
  • Up to 50% travel as required

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
account managementprogram managementthin film materialsoptical coatingsvacuum systemsproduct developmentsupply chain managementquality managementcapital equipmentcoating processes
Soft skills
interpersonal skillsorganizational skillscommunication skillsrelationship buildingstrategic planningnegotiation skillsproblem-solvingteam coordinationcustomer engagementtimeline management
Certifications
Bachelor’s degree in EngineeringBachelor’s degree in Materials ScienceBachelor’s degree in OpticsBachelor’s degree in Business
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