Account Manager, West
Dodge Construction Network
Key Account Manager – Strategic Customer Focus
Vital Chemical
full-time
Posted on:
Location Type: Remote
Location: Remote • New York • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Serve as the primary interface for all business activities with the account, managing communication across technical, procurement, and executive teams
- Build deep, trust-based relationships with key stakeholders across multiple business units and geographies
- Act as the customer’s internal advocate — translating their technical and commercial needs into actionable internal plans
- Own and deliver against sales targets and growth objectives for the account
- Identify and execute upsell and cross-sell opportunities across materials (e.g., sputter targets, evaporative materials), PVD tools, consumables, and services
- Lead or support long-cycle sales processes, including RFI/RFQ responses, pricing strategy, and contract negotiation
- Develop and maintain a multi-year strategic account plan aligned with customer roadmaps and internal capabilities
- Anticipate customer needs based on market trends, new technologies, and shifts in manufacturing direction
- Coordinate cross-functionally with product, engineering, service, and supply chain teams to ensure alignment and timely execution
- Provide detailed sales forecasts, opportunity tracking, and regular reporting to senior management
- Monitor key account KPIs and ensure performance goals are being met
- Stay current with trends in glass, optics, semiconductors, and thin film manufacturing
- Represent the company at trade shows, technical workshops, and customer meetings as needed
Requirements
- Bachelor’s degree in Engineering, Materials Science, Business, or a related field
- Minimum of 5+ years’ experience in key account or strategic account management
- Strong background in technical sales or support of engineered products or capital equipment
- Excellent communication, presentation, and negotiation skills
- Self-driven and highly organized with experience managing high-value accounts
- Comfortable coordinating across global teams and time zones
Benefits
- Up to 50% travel as required
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales forecastingaccount managementcontract negotiationpricing strategytechnical salesRFI/RFQ responsesupsellingcross-sellingstrategic account planningKPI monitoring
Soft skills
communicationpresentationnegotiationrelationship buildingself-drivenorganizational skillscross-functional coordinationcustomer advocacymarket trend analysisteam collaboration
Certifications
Bachelor’s degree in EngineeringBachelor’s degree in Materials ScienceBachelor’s degree in Business
