Account Manager, West
Dodge Construction Network
Key Account Manager – Strategic Customer Focus, Thin-Film Photovoltaics
Vital Chemical
full-time
Posted on:
Location Type: Remote
Location: Remote • Ohio • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
About the role
- Serve as the primary business interface for a major U.S.-based manufacturer in the solar/energy sector
- Develop and execute an account plan aligned with the customer’s long-term roadmap and production goals
- Build trust with technical, operations, and procurement stakeholders across multiple facilities
- Identify opportunities for cost reduction, performance improvement, and reliability enhancement in materials and equipment
- Drive revenue growth through new program wins, volume expansion, and solution-based selling
- Lead pricing, proposal, and negotiation processes for both recurring and capital business
- Support complex commercial cycles with input from engineering, quality, and leadership teams
- Act as the voice of the customer internally — ensuring alignment across R&D, product, service, and supply chain
- Support field service teams on escalations, upgrades, and maintenance planning
- Monitor inventory, forecast material usage, and align delivery with customer production schedules
- Stay current with trends in photovoltaic manufacturing, vacuum deposition, and thin film coating
- Recommend changes to product or service offerings based on customer feedback and market evolution
Requirements
- Bachelor’s degree in Engineering, Materials Science, or Business
- Minimum of 10+ years’ experience in account or technical program management in a manufacturing or industrial environment
- Proven ability to manage a high-value, technically complex customer relationship
- Strong interpersonal and communication skills across all levels of customer and internal teams
- Familiarity with industrial capital equipment, materials, or consumables for high-volume manufacturing
- Ability to travel domestically as needed (typically 25–35%)
Benefits
- Up to 50% travel as required
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementtechnical program managementcost reductionperformance improvementreliability enhancementproposal negotiationinventory monitoringmaterial forecastingphotovoltaic manufacturingvacuum deposition
Soft skills
interpersonal skillscommunication skillstrust buildingstakeholder engagementcustomer relationship managementteam collaborationproblem-solvingleadershipcustomer advocacysolution-based selling
Certifications
Bachelor’s degree in EngineeringBachelor’s degree in Materials ScienceBachelor’s degree in Business
