Intrinsic Digital

Customer Success Manager

• Oversee your onboarding team and ensure individual and team performance meets expectations
• Manage onboarding timelines across multiple accounts to keep launches on schedule and aligned
• Mentor and support your direct reports, providing strategic guidance and feedback
• Maintain a small portfolio of onboarding clients to stay connected to day-to-day execution
• Collaborate with Sales, Creative, Leadership, Marketing, Campaign, and Client Success teams to ensure smooth handoffs and strategic campaign launches
• Other duties as assigned

Client Success Manager – Onboarding