Intrinsic Digital

Executive Assistant

• Manage and maintain executive calendars and emails, prioritizing and protecting strategic time, both business and personal
• Coordinate internal and external meetings, ensuring seamless scheduling across time zones
• Help plan and facilitate internal meetings to ensure alignment and follow-through
• Help coordinate cross-departmental communication to keep teams connected and informed
• Prepare executives for meetings by organizing agendas, materials, and follow-ups
• Draft communications and assist in creating presentations or reports
• Manage logistics for executive meetings, retreats, and special events
• Manage and schedule LinkedIn social media posts through HubSpot
• Draft and refine LinkedIn captions, executive posts, and other social media copy
• Assist with basic photo and video editing using Canva, CapCut , or similar tools
• Use AI tools thoughtfully to support copywriting, content repurposing, and workflow efficiency
• Maintain high integrity and discretion when handling confidential and personal information
• Partner with the existing EA team to improve processes and efficiency
• Perform other duties as assigned to support the needs of the executive team

Account Executive

• Managing a portfolio of client accounts, building strong relationships and ensuring reliable support
• Leading regular client check-ins to review progress, aligning on goals, and addressing any questions
• Responding to ongoing client needs, providing timely updates and proactive solutions
• Interpreting campaign results and translating performance data into clear, actionable insights
• Collaborating with internal teams to drive strong campaign performance and deliver excellent service
• Other duties as assigned

Client Success Account Executive – Hospitality

Human Resources

• Serve as a point of contact for employee inquiries regarding policies and other HR matters
• Support learning and development initiatives, including building, assigning, and tracking training across the company
• Help administer HR policies, procedures, and programs, ensuring they are clear, consistent, and compliant
• Support employee relations by helping the Director of HR look into employee issues and bring them to resolution
• Manage the Learning Management System, keeping content, paths, and user access current
• Support the employee recognition program, helping foster a culture of appreciation across the team
• Support performance management cycles, including check-ins, reviews, and manager guidance
• Coordinate employee offboarding, including exit logistics, offboarding communications, and conducting exit interviews
• Other duties as assigned

Human Resources Coordinator

Recruitment

• Coordinate the full-cycle recruitment process, including job postings, candidate sourcing, phone screens, interview scheduling, and offer coordination
• Partner with hiring managers to understand hiring needs and keep searches moving
• Maintain a positive candidate experience through clear, timely, and thoughtful communication
• Keep the ATS and recruiting trackers organized, accurate, and up to date
• Facilitate new hire onboarding, including paperwork, system access, orientation, and first-week check-ins
• Track and report on key recruiting, onboarding, and offboarding metrics
• Help maintain job descriptions and recruiting materials so they stay accurate and up to date
• Maintain HRIS data accuracy, company organization charts, and the employee directory
• Stay current on recruiting trends and employment law basics that affect hiring and offboarding
• Other duties as assigned

Talent Acquisition Coordinator

Customer Success Manager

Client Success Specialist – Hospitality

• Managing a portfolio of client accounts, building strong relationships and ensuring consistent support
• Leading regular client check-ins to review progress, aligning on goals, and addressing any questions
• Responding to ongoing client needs, providing timely updates and proactive solutions
• Interpreting campaign results and translating performance data into clear, actionable insights
• Collaborating with internal teams to drive strong campaign performance and deliver excellent service
• Other duties as assigned

Client Success Specialist

Client Services Representative

• Complete internal tasks that support the success and delivery of client campaigns
• Keep tracking systems and records up to date to ensure visibility and accuracy
• Assist with audit processes by gathering data, reviewing details, and flagging inconsistencies
• Compile, analyze, and interpreting client and campaign data to create accurate reports and identify actionable insights that support performance tracking and decision-making
• Manage shared inbox requests, responding promptly and routing items as needed
• Contribute to team efficiency through timely, accurate execution of day-to-day responsibilities