Intact Insurance Specialty Solutions

Compliance

• Represent the U.S. compliance function as part of a global compliance framework ensuring alignment with enterprise‑wide standards and risk expectations.
• Serve as a trusted source of compliance advice for senior leaders and management across the business.
• Participate in the development and fulfillment of the annual Compliance plan, including planning, monitoring, reporting, and continuous improvement initiatives.
• Develop and maintain compliance-related policies and procedures and controls to reflect regulatory developments and business needs.
• Conduct compliance risk assessments; identify, evaluate, and monitor emerging and existing risks.
• Perform compliance assurance activities (including reviews, testing, and effectiveness assessments to ensure controls meet regulatory and internal expectations.
• Lead or support regulatory engagement activities, including responses to regulatory inquiries, examinations, and data requests.
• Oversee consumer complaint’s function ensuring issues are appropriately tracked, assessed, escalated, and resolved in collaboration with stakeholders across the business.
• Track legal and regulatory developments ("horizon scanning") and support updates to internal stakeholders and compliance documentation.

Senior Compliance Specialist

Full-stack Engineer

• Lead the design and development of RESTful APIs using Java Spring Boot, ensuring adherence to REST principles, OpenAPI standards, and versioning strategies.
• Architect and implement integration solutions using Azure Service Bus, Kafka, Event Hub, and MQ technologies.
• Apply and enforce secure coding practices, including input validation, authentication/authorization, encryption, and secure error handling.
• Guide the team in evaluating and implementing delivery models such as shared libraries, microservices, and discrete deployables.
• Develop and maintain Terraform scripts for infrastructure provisioning and automation in Microsoft Azure.
• Lead and mentor a small team of developers, fostering a collaborative and growth-oriented environment.
• Stay hands-on with development, code reviews, and troubleshooting while supporting team members in their technical and professional growth.
• Collaborate with DevOps and Cloud Engineering teams to deploy and manage containerized applications using Docker and Kubernetes.
• Implement authentication and authorization flows using Auth0 and other identity providers.
• Promote agile development practices, CI/CD pipelines, and automated testing.

Technical Lead – API and Integration Development

Consultant

• Handles and resolves complex, highly specialized claims through investigation, evaluation and disposition
• Makes timely and appropriate contacts and completes appropriate level of investigation to make determination of coverage, liability and damages
• Determines coverage, drafts coverage correspondence, responds to coverage questions raised by insureds and others
• Determines exposure, establishes adequate reserves and makes timely adjustments as required
• Selects, assigns and directs activities of internal and external resources as required
• Identifies questionable claims and consults with SIU for further direction
• Determines settlement value of the loss and negotiates proper settlement of claims within authority
• Documents all relevant activity on assigned files and makes recommendations for additional activity as appropriate
• Communicates as needed with underwriting business partners regarding claims trends and legal climate
• Maintains a strong professional knowledge of regulatory and legal environments and applies this information effectively
• Coaches or trains less experienced claim representatives
• Develops and leads technical training and provides guidance to other departments within the organization

Claims Consultant – Surety

• Contribute to the design, development, testing, and deployment of web applications using technologies such as .NET, Angular, and SQL.
• Assist in building and optimizing SQL queries, stored procedures, and database structures to support application functionality and reporting needs.
• Collaborate with the development team to troubleshoot, debug, and resolve software issues across various applications.
• Participate in code reviews and team discussions to learn best practices and improve code quality.
• Support the creation and enhancement of Power BI dashboards to deliver actionable insights to business stakeholders.
• Work with cross-functional teams to understand user requirements and translate them into technical solutions.
• Help maintain documentation for code, systems, and processes to ensure knowledge sharing and continuity.
• Engage in Agile development practices, including sprint planning, stand-ups, and retrospectives.
• Take ownership of assigned tasks and deliver high-quality work within established timelines.
• Perform other development-related duties as needed to support team and business goals.

Software Developer Intern

Program Manager

• Overall planning, coordination and execution of multiple large scale, complex technology initiatives.
• Responsible for strategic project planning, scope management, scheduling and budgeting.
• Ensure team members and stakeholders have a clear understanding of project objectives.
• Assist in the identification of tasks, manage progress to plan, escalate issues as necessary and communicate on a regular basis with stakeholders.

Senior Program Manager

Life Underwriter

• Review complex risks to determine acceptance of an application
• Determine selection or rejection of renewal business using underwriting rules and guidelines
• Analyze quality and quantity of risks written and prepare reports accordingly
• Manage a profitable book of business by evaluating results and conducting portfolio reviews
• Develop integrated pictures of factors that affect profitability and recommend necessary action plans
• Examine, identify, and evaluate exposures using various documentation sources

Senior Renewal Underwriter – Life Sciences

Financial Planning and Analysis

• Provide strategic leadership for U.S. internal control programs, including U.S. SOX 404 compliance.
• Oversee the design, implementation, and continuous improvement of internal control frameworks across business units and geographies.
• Lead the control uplift transformation, (within U.S. scope?) ensuring timely execution and alignment with organizational objectives.
• Actively align and coordinate with other key organizational programs including finance transformations.
• Engage and influence senior stakeholders, including executive leadership, to drive accountability and resolve complex issues.
• Facilitate internal controls risk assessments by ensuring effective mitigation strategies for ICFR risks and coordinate with other risk and compliance groups and Corporate Audit Services.
• Partner with Finance, and Risk to ensure integrated governance and reporting.
• Manage the coordination and alignment with external audit teams.
• Review ICFR and control uplift working papers for methodological consistency, quality, and alignment with program objectives.
• Advise business and finance leaders on control design strategies that balance risk mitigation, efficiency, and operational scalability.
• Establish metrics to measure control effectiveness, maturity, and sustainability.
• Champion a culture of strong financial controls and compliance throughout U.S. operations (or organization?).
• Provide mentorship and guidance to Managers within the team.

Director, Financial Controls Advisory

Underwriter

• Supervises the day-to-day management of qualified underwriting support staff
• Determines day-to-day priorities and assigns workload to staff
• Monitors work progress and reassigns work and personnel as required
• Ensures service levels are achieved by continuous monitoring of available staff and transaction volumes
• Responsible for ensuring goals for productivity, quality of transactions and customer inquiries are met
• Supervises day to day underwriting support staff functions
• Resolves processing and billing questions on underwriting transactions within multiple systems
• Develops and implements standardized processing procedures
• Creates and implements quality control procedures and monitors adherence to Underwriting guidelines through audits and reports
• Reviews work on processing system for accuracy and completeness
• Identifies trends and develops plans for eliminating causes of recurring errors
• Works with Underwriters to develop, implement, and assess effectiveness of workflow and associated procedures

Underwriting Support Supervisor – Medical Technology

Business Development Rep

• Responsible for generating and developing new business within the property and builders risk lines of business
• Maximizes opportunities for profitable new business and retention by leveraging business relationships, product knowledge and underwriting acumen
• Maximizes profitability of territory through superior agency/brokerage management, development, and planning
• Leads rigorous agency/brokerage review process, establishes strong business partnerships with Intact underwriters, claims and loss control staff
• Strengthens the distribution system through agency/brokerage prospecting, activates new appointments and revitalizes existing agencies consistent with territorial strategy
• Terminates agency/brokerage contracts when warranted
• Anticipates the needs of the broker, analyzes trends, and implements proactive strategies that best position Intact
• Communicates the underwriting appetite and generates qualified business opportunities for underwriters
• Develops a highly disciplined approach to gathering territorial data and a high quality territorial profile
• Demonstrates expertise of underwriting guidelines and maintains a broad knowledge of Intact’s operations and products

Business Development Manager – International Bond & Marine

• Assists underwriter in developing and directly servicing a book of business
• Evaluates risks and makes recommendations for acceptance, rejection, modification, or referral
• Completes 85-90% of the front-end information gathering and analytics required
• Responsible for adjusting policy pricing and properly documenting eligible renewals
• Develops superior working relationships with producers and acts as first point of contact
• Takes initiative for continual learning and understanding insurance coverages

Underwriting Associate – Technology

IT Support

• Define and maintain the execution strategy and operating framework for IT controls and technology compliance in support of SOX 404, ICFR, and broader regulatory requirements.
• Establish, enhance, and maintain ITGC and automated controls frameworks, ensuring consistency, standardization, and alignment across platforms, systems, and business units.
• Serve as a key IT representative in SOX governance forums, providing subject matter expertise to challenge control adequacy, identify risks, and support escalation of material deficiencies as needed.
• Serve as the IT subject matter authority supporting the IT components of the SOX control uplift, ensuring alignment with enterprise systems, ERP strategy, and transformation initiatives.
• Provide strategic guidance on control design, remediation, and optimization initiatives, ensuring alignment with regulatory expectations and sustainable control execution.
• Support execution of IT-related SOX initiatives, partnering with IT, Finance, and business stakeholders to ensure consistency with established frameworks and standards.
• Lead the development and execution of IT risk assessments related to financial reporting systems, data integrity, access, change management, and interface controls.
• Guide mitigation strategies for technology-related ICFR risks, ensuring effective and sustainable remediation of control deficiencies.
• Partner with technology and architecture teams to ensure secure, compliant design and implementation of new systems, upgrades, and integrations.
• Engage and influence stakeholders across IT, Finance, Risk, Corporate Legal and Internal Audit to resolve control issues, strengthen execution, and reinforce accountability.
• Act as a primary IT liaison supporting external auditors, regulators, and advisory partners, providing subject matter expertise on technology controls, SOX testing, and remediation approaches.
• Provide clear and concise communication to IT leadership on technology control posture, audit readiness, emerging risks, and remediation status.
• Support planning and prioritization of IT controls activities, aligning efforts to audit requirements, regulatory expectations, and program objectives.
• Evaluate risk and operational impacts of control decisions, supporting practical, efficient, and sustainable compliance solutions.
• Provide guidance and oversight to control owners, reinforcing execution expectations, evidence quality, and audit readiness across IT teams.
• Champion a culture of strong IT governance, accountability, and control awareness across the IT organization.

Senior Manager, IT Controls & Audit Compliance

Project Manager

• Responsible for the overall planning, coordination, and execution of multiple projects / initiatives simultaneously
• Engage resources from multiple functional areas
• Ensure clear understanding of project objectives among team members and stakeholders
• Identify tasks, manage progress to plan, escalate issues and communicate regularly to stakeholders
• Manage issues, risks and project change requests for successful on-time project delivery
• Collaborate effectively with others in various work settings
• Create and monitor atmosphere of teamwork, collaboration and empowerment for each project
• Extensive interaction with customers across numerous business departments, as well as vendors and contractors
• Implement project management practices for assigned areas and projects
• Ensure projects are delivered on time and within budget

Project Management Consultant – Transformation & Innovation

QA Engineer

• Conducts quality control reviews of operational transactions, with primary emphasis on submissions.
• Identifies quality trends, error drivers, and process gaps; documents findings and provides actionable feedback to supervisors and operational teams.
• Develops, tracks, and maintains quality metrics and reporting to support leadership visibility and decision-making.
• Changes in businesses and functions may require constant monitoring and analysis including possible adjustments of review touch points.
• Partners with Operations leadership to support training, coaching, and onboarding efforts by identifying skill gaps and recurring quality issues.
• Participates in process improvement initiatives aimed at increasing consistency, accuracy, and turnaround time.
• Works with others to identify areas in the development process that can be improved to allow for higher quality solution delivery.
• Supports audits, internal reviews, and special projects as requested by management.
• Maintains an understanding of IT systems and ongoing releases to make certain that any recommended changes do not have a negative impact on productivity or the business.
• Works with the Management team to plan, develop and problem-solve from the business or operations perspective for issues as the result of enhancement requests, audits or resolution of systems issues.
• Maintains a strong working knowledge of assigned business units, workflows, and operational standards.

Quality Assurance Analyst – Operations

• Coordinating the annual US and GSL financial planning processes, including analyzing planning information and making recommendations.
• Prepare strategic and long-term forecasted financial statements.
• Analyze potential merger, acquisition and divestitures, including modeling the impact to financial statements and ratings, and conducting associated due diligence activities.
• Manages staff development, including training, technical guidance, performance evaluation, and direction regarding policies and procedures.
• Coordinating and executing various special projects for executive and business senior leadership.

Finance Manager

• Designs, documents, and enhances internal control frameworks across key business processes in support of SOX 404 compliance
• Perform ICFR risk assessments for assigned processes, including identification of relevant risks, key controls, and potential gaps, and document conclusions clearly and accurately
• Contribute to the design and implementation of improved internal control frameworks
• Maintain accurate, complete, and well-organized documentation to support SOX compliance management reviews, and internal and external audit requests
• Coordinate with Finance, Risk, Internal Audit, and business stakeholders to gather information, validate control design and operation, and resolve documentation issues
• Track remediation actions and control enhancement activities for assigned processes, monitor status, and escalate risks or delays to the Sr. Manager as appropriate
• Provide analytical support for finance transformation and ICFR initiatives by performing data analysis, preparing summaries, and supporting readiness activities as assigned