Inogen

Account Executive

• Under general supervision, manage the relationship with existing accounts and net new accounts
• Responsible for managing a book of business for existing accounts and growing net new accounts in assigned geography
• Serve as the primary interface for all products and services and create demand for the organization's products and services
• Build and maintain effective long-term relationships with a defined customer base to ensure a high level of customer satisfaction
• Sell new business to existing accounts and convert accounts to a higher level
• Identify, develop, and grow net new account business
• Create demand for the organization's products and services by working with National & Regional accounts
• Build and maintain sales territory of smaller accounts, located in secondary & tertiary markets focusing on sales and customer relationships
• Conduct regular status and strategy meetings with the customers to understand their needs and link them to the organization's product/service strategies
• Coordinate sales forecasts with sales management
• Create and execute territory sales plan to meet and/or exceed sales forecast
• Increase the revenue spend per account

B2B Account Executive

• Manage relationships with existing accounts and net new accounts
• Sell new business to existing accounts
• Build and maintain sales territory of smaller accounts
• Conduct regular status and strategy meetings with customers
• Coordinate sales forecasts with sales management
• Create and execute territory sales plan

• Manage the relationship with existing accounts and net new accounts
• Responsible for managing a book of business for existing accounts and growing net new accounts in assigned geography
• Serve as the primary interface for all products and services
• Create demand for the organization's products and services
• Build and maintain effective long-term relationships with a defined customer base

Software Engineer

• Responsible for architecting and implementing end-to-end solutions on the ServiceNow platform
• Optimize and automate IT and business processes
• Enhance user experience across Collaboration Portals
• Lead the design, development, and customization of ServiceNow Portals
• Build intuitive, responsive interfaces for user engagement
• Architect seamless integration of ServiceNow mobile apps with internal and external platforms
• Customize Employee Central for IT, HR, and Finance services
• Configure and automate workflows for incident, problem, and change management
• Implement Flow Designer processes for tasks and updates
• Collaborate with business analysts and IT teams for requirements and solutions

Lead Portal Developer

Product Manager

• Drive innovation and success in product portfolio for digital health solutions
• Conduct in-depth market research to identify customer needs and trends
• Work with senior management on long-term vision and strategy for digital health portfolio
• Lead cross-functional teams in agile development cycles for digital health products
• Function as Subject Matter Expert for Sales and Marketing teams

Senior Product Manager – Digital Health

• Procure new oxygen patient referrals to meet/exceed sales targets
• Represent/promote Inogen product and services to referral community
• Meet/exceed monthly sales call targets
• Deliver/set up equipment when necessary
• Keep detailed records of all sales activities and customer interactions
• Provide/execute territory sales plan, including strategic and tactical approaches that will result in successful outcomes
• Maintain regular and punctual attendance
• Comply with all company policies and procedures
• Create and execute territory sales plans for senior RDMs
• Act as liaison to other departments and ensure team compliance with SOPs
• Retain and retrain RDMs as necessary

Senior Medical Device Sales Representative

Research Analyst

• Independently manage assigned clinical trial sites from start-up through close-out
• Perform site qualification, initiation, routine monitoring, and close-out visits
• Ensure subject safety, data integrity, and protocol compliance at all assigned sites
• Review source documentation, CRFs, and EDC entries for accuracy, completeness, and timeliness
• Serve as the primary point of contact for investigators and site staff
• Build strong, collaborative relationships with site teams
• Identify site performance issues early and implement corrective actions
• Ensure compliance with ICH GCP, FDA regulations, ISO 14155 (as applicable), and internal procedures
• Support audits and inspections as a subject matter expert
• Mentor and provide functional guidance to junior CRAs and CTAs
• Partner closely with Clinical Operations, Quality, Regulatory, Data Management, and Medical Affairs

Senior Clinical Research Associate

Customer Support

• Pick up and deliver respiratory equipment to patients in their homes or other specified locations such as hospitals or physician offices.
• Assemble, set up, inspect, and test equipment, and instruct patients and caregivers on basic operation and maintenance, in accordance with state licensing limitations.
• Thoroughly and efficiently gather customer information and fulfill customer needs, educate the customer where applicable to prevent the need for further contact and document interactions within their account.
• Maintain the highest level of quality in customer care while always acting in a professional and courteous manner.
• Complete paperwork relating to deliveries, pick-ups & testing.
• Operate non-commercial vehicle carrying medical equipment.
• May be required to work after-hours and on an on-call basis. Including weekend and holiday coverage.

Part Time Support Specialist I

• Pick up and deliver respiratory equipment to patients in their homes or other specified locations such as hospitals or physician offices.
• Assemble, set up, inspect, and test equipment, and instruct patients and caregivers on basic operation and maintenance, in accordance with state licensing limitations.
• Gather customer information and fulfill customer needs, educate the customer where applicable to prevent the need for further contact and document interactions within their account.
• Maintain the highest level of quality in customer care while always acting in a professional and courteous manner.
• Complete paperwork relating to deliveries, pick-ups & testing.
• May be required to work after-hours and on an on-call basis, including weekend and holiday coverage.
• Facilitate credit card payments through company approved process.
• Support Specialist II and III may also include conducting equipment set-up and conducting titration studies, respectively.