Inogen

Part Time Support Specialist I

Inogen

part-time

Posted on:

Location Type: Remote

Location: New York • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $19 - $22 per hour

Job Level

Junior

About the role

  • Pick up and deliver respiratory equipment to patients in their homes or other specified locations such as hospitals or physician offices.
  • Assemble, set up, inspect, and test equipment, and instruct patients and caregivers on basic operation and maintenance, in accordance with state licensing limitations.
  • Thoroughly and efficiently gather customer information and fulfill customer needs, educate the customer where applicable to prevent the need for further contact and document interactions within their account.
  • Maintain the highest level of quality in customer care while always acting in a professional and courteous manner.
  • Complete paperwork relating to deliveries, pick-ups & testing.
  • Operate non-commercial vehicle carrying medical equipment.
  • May be required to work after-hours and on an on-call basis. Including weekend and holiday coverage.

Requirements

  • High School diploma or equivalent, required.
  • 1 year experience of home medical equipment delivery, required; oxygen therapy or respiratory related, preferred.
  • Intermediate knowledge/proficiency in Microsoft Office, required.
  • State or National certification or licensure as one or more of the following required; Emergency Medical Technician (EMT), Advanced Medical Technician (AMT), Medical Assistant (MA), Certified Nursing Assistant (CNA), Nationally Registered Certified Medical Assistant (NRCNA), required.
  • 2 years’ experience in home medical equipment industry (oxygen therapy or respiratory), preferred.
  • Licensed or Registered Respiratory Therapist or registered Nurse, required.
  • 3 years’ experience of clinical services, home medical equipment industry (oxygen therapy or respiratory), preferred.
Benefits
  • Comply with all company policies and procedures.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
home medical equipment deliveryoxygen therapyrespiratory equipment assemblycustomer information gatheringcustomer documentationvehicle operation
Soft Skills
customer careprofessionalismcourtesycommunication
Certifications
Emergency Medical Technician (EMT)Advanced Medical Technician (AMT)Medical Assistant (MA)Certified Nursing Assistant (CNA)Nationally Registered Certified Medical Assistant (NRCNA)Licensed Respiratory TherapistRegistered Nurse