Inogen

Software Engineer

• Responsible for architecting and implementing end-to-end solutions on the ServiceNow platform
• Optimize and automate IT and business processes
• Enhance user experience across Collaboration Portals
• Lead the design, development, and customization of ServiceNow Portals
• Build intuitive, responsive interfaces for user engagement
• Architect seamless integration of ServiceNow mobile apps with internal and external platforms
• Customize Employee Central for IT, HR, and Finance services
• Configure and automate workflows for incident, problem, and change management
• Implement Flow Designer processes for tasks and updates
• Collaborate with business analysts and IT teams for requirements and solutions

Lead Portal Developer

Product Manager

• Drive innovation and success in product portfolio for digital health solutions
• Conduct in-depth market research to identify customer needs and trends
• Work with senior management on long-term vision and strategy for digital health portfolio
• Lead cross-functional teams in agile development cycles for digital health products
• Function as Subject Matter Expert for Sales and Marketing teams

Senior Product Manager – Digital Health

Account Executive

• Procure new oxygen patient referrals to meet/exceed sales targets
• Represent/promote Inogen product and services to referral community
• Meet/exceed monthly sales call targets
• Deliver/set up equipment when necessary
• Keep detailed records of all sales activities and customer interactions
• Provide/execute territory sales plan, including strategic and tactical approaches that will result in successful outcomes
• Maintain regular and punctual attendance
• Comply with all company policies and procedures
• Create and execute territory sales plans for senior RDMs
• Act as liaison to other departments and ensure team compliance with SOPs
• Retain and retrain RDMs as necessary

Senior Medical Device Sales Representative

Research Analyst

• Independently manage assigned clinical trial sites from start-up through close-out
• Perform site qualification, initiation, routine monitoring, and close-out visits
• Ensure subject safety, data integrity, and protocol compliance at all assigned sites
• Review source documentation, CRFs, and EDC entries for accuracy, completeness, and timeliness
• Serve as the primary point of contact for investigators and site staff
• Build strong, collaborative relationships with site teams
• Identify site performance issues early and implement corrective actions
• Ensure compliance with ICH GCP, FDA regulations, ISO 14155 (as applicable), and internal procedures
• Support audits and inspections as a subject matter expert
• Mentor and provide functional guidance to junior CRAs and CTAs
• Partner closely with Clinical Operations, Quality, Regulatory, Data Management, and Medical Affairs

Senior Clinical Research Associate

Customer Support

• Pick up and deliver respiratory equipment to patients in their homes or other specified locations such as hospitals or physician offices.
• Assemble, set up, inspect, and test equipment, and instruct patients and caregivers on basic operation and maintenance, in accordance with state licensing limitations.
• Thoroughly and efficiently gather customer information and fulfill customer needs, educate the customer where applicable to prevent the need for further contact and document interactions within their account.
• Maintain the highest level of quality in customer care while always acting in a professional and courteous manner.
• Complete paperwork relating to deliveries, pick-ups & testing.
• Operate non-commercial vehicle carrying medical equipment.
• May be required to work after-hours and on an on-call basis. Including weekend and holiday coverage.

Part Time Support Specialist I

• Pick up and deliver respiratory equipment to patients in their homes or other specified locations such as hospitals or physician offices.
• Assemble, set up, inspect, and test equipment, and instruct patients and caregivers on basic operation and maintenance, in accordance with state licensing limitations.
• Gather customer information and fulfill customer needs, educate the customer where applicable to prevent the need for further contact and document interactions within their account.
• Maintain the highest level of quality in customer care while always acting in a professional and courteous manner.
• Complete paperwork relating to deliveries, pick-ups & testing.
• May be required to work after-hours and on an on-call basis, including weekend and holiday coverage.
• Facilitate credit card payments through company approved process.
• Support Specialist II and III may also include conducting equipment set-up and conducting titration studies, respectively.

Support Specialist I

Compliance

• Ensure compliance with global medical device regulations throughout the product lifecycle
• Develop and execute regulatory strategies
• Prepare and submit documentation to regulatory authorities
• Maintain adherence to standards such as FDA, EU MDR, and ISO 13485
• Collaborate with cross-functional teams to support product development, labeling, marketing, and post-market activities
• Monitor regulatory changes and ensure timely implementation of projects
• Interface with regulatory agencies (e.g., FDA, Notified Bodies) and respond to inquiries
• Provide regulatory input to support product labeling and promotional materials
• Lead corrective and preventive action (CAPA) efforts as assigned
• Serve as regulatory lead on product development teams
• Provide regulatory input throughout the product lifecycle, including design controls, to support regulatory submissions
• Assess regulatory impact of product changes and provide guidance to cross-functional teams
• Advice on regulatory requirements during design, development, and commercialization phases
• Assess and document regulatory impacts of design changes, manufacturing changes, etc.
• Support and participate in internal and external audits and regulatory agency inspections
• Complete QMS training activities and provide regulatory expertise to continuous improvement activities
• Support Lean and Kaizen initiatives
• Comply with all company policies and procedures

Regulatory Affairs Specialist, IV

Sales

• Achieve assigned revenue and volume objectives; meet or exceed monthly, quarterly, and annual targets
• Build and develop an industry-leading sales team through coaching and development, capable of selling to all relevant stakeholders in the evolving HME healthcare environment
• Develop and manage B2B sales representatives across the US;
• Establish monthly and quarterly sales volume and revenue quotas aligned to Inogen’s B2B US forecast, considering product and margin mix
• Set territory-level sales plans and objectives with the team to ensure a clear path to revenue goals; provide clear direction and track weekly progress
• Create innovative programs and strategies to differentiate Inogen in the marketplace
• Maintain and grow results by coaching and motivating employees; plan, monitor, and appraise job results; conduct ride-alongs and weekly check-ins for development
• Establish weekly team calls to promote communication and strong team culture, supporting a cohesive employee experience
• Track team metrics, monitoring sales volume, product mix, and selling price while staying current with supply/demand, trends, economic indicators, and competitors
• Determine pricing, discounts, and customized value-adds
• Manage the team in accordance with Inogen’s core values, policies, and procedures
• Establish and grow strategic partnerships with identified key accounts: Build and maintain executive relationships within key accounts, including strategy planning, communications, and quarterly business reviews
• Identify goals and needs/requirements of prospects and clients, including budget cycles/amounts and key decision makers
• Help structure corporate contracts to position Inogen as a key Personal Oxygen Concentrator (POC) supplier
• Determine solution offerings, pricing, discounts, and customized value-adds
• Establish and cultivate relationships with medical thought leaders that contribute to Inogen’s strategic goals
• Leverage functional expertise to identify and execute new opportunities to expand Inogen’s patient census under its oxygen services program
• Participate in overall product strategy and conceptual program development
• Identify and monitor market trends that affect sales, service, and product development
• Assist senior management with business planning, forecasting, and resource allocation
• Influence, collaborate, and work cross-functionally to develop and execute successful strategies
• Ensure proper communication between Inogen field sales/services activities and senior management
• Maintain regular and punctual attendance
• Comply with all company policies and procedures
• Assist with other duties as assigned

Regional Sales Manager

Architect

• Define and evolve system-level product architectures spanning hardware, firmware, software, connectivity, cloud, and digital applications
• Architect platforms and products that accelerate clinical application adoption across the portfolio
• Drive architectural decisions that create clear and durable product differentiation
• Establish modular, reusable architecture patterns that support multi-generation product roadmaps
• Define secure, scalable data pipelines for analytics, predictive insights, and future AI/ML capabilities
• Partner with Product Management and Clinical teams to translate care delivery workflows into architectural requirements
• Promote a startup-oriented mindset that values speed, experimentation, and learning
• Act as a credible technical voice for product and platform direction

Director, Product Architecture

• Procure new oxygen patient referrals to meet/exceed sales targets
• Represent/promote Inogen product and services to referral community
• Meet/exceed monthly sales call targets
• Keep detailed records of all sales activities and customer interactions
• Provide/execute territory sales plan
• Maintain regular and punctual attendance
• Comply with all company policies and procedures
• Act as liaison to other departments representing Referral Development Manager's
• Ensure team members are adhering to standard operating procedures and retrain as necessary
• Make independent decisions to help guide and instruct other RDM's

Medical Device Sales Representative

• Procure new oxygen patient referrals to meet/exceed sales targets.
• Represent/promote Inogen product and services to referral community.
• Meet/exceed monthly sales call targets.
• Deliver/set up equipment when necessary.
• Keep detailed records of all sales activities and customer interactions.
• Provide/execute territory sales plan, including strategic and tactical approaches that will result in successful outcomes.
• Maintain regular and punctual attendance.
• Comply with all company policies and procedures.
• Act as liaison to other departments representing Referral Development Manager's (for Senior RDM).
• Ensure team members are adhering to standard operating procedures and retrain as necessary (for Senior RDM).

• Procure new oxygen patient referrals to meet/exceed sales targets.
• Represent/promote Inogen product and services to referral community.
• Meet/exceed monthly sales call targets.
• Deliver/set up equipment when necessary.
• Keep detailed records of all sales activities and customer interactions.
• Provide/execute territory sales plan, including strategic and tactical approaches that will result in successful outcomes.
• Maintain regular and punctual attendance.
• Comply with all company policies and procedures.
• Assist with any other duties as assigned.
• Create and execute territory sales plan, including strategic and tactical approaches that will result in successful outcomes.
• Act as liaison to other departments representing Referral Development Manager's.
• Ensure team members are adhering to standard operating procedures and retrain as necessary.
• Make independent decisions to help guide and instruct other RDM's.

• Calls on physicians and discharge planners, winning patient referrals for Inogen.
• Works to increase marketplace adoption of Inogen products, while exceeding customer expectations.
• Provide/execute territory sales plan, including strategic and tactical approaches that will result in successful outcomes.
• Maintain regular and punctual attendance. Comply with all company policies and procedures.

• Procure new oxygen patient referrals to meet/exceed sales targets
• Represent/promote Inogen product and services to the referral community
• Meet/exceed monthly sales call targets
• Provide/execute territory sales plan for successful outcomes
• Maintain regular and punctual attendance
• Act as liaison to other departments
• Create and execute territory sales plan as needed

• Procure new oxygen patient referrals to meet/exceed sales targets.
• Represent/promote Inogen product and services to referral community.
• Meet/exceed monthly sales call targets.
• Deliver/set up equipment when necessary.
• Keep detailed records of all sales activities and customer interactions.
• Provide/execute territory sales plan, including strategic and tactical approaches that will result in successful outcomes.
• Maintain regular and punctual attendance.
• Create and execute territory sales plan, including additional responsibilities for Senior position.
• Ensure team members are adhering to standard operating procedures.