Inogen

Account Executive

• Under general supervision, manage the relationship with existing accounts and net new accounts.
• Responsible for managing a book of business for existing accounts and growing net new accounts in assigned geography.
• Serve as the primary interface for all products and services and create demand for the organization's products and services.
• Build and maintain effective long-term relationships with a defined customer base to ensure a high level of customer satisfaction.
• Sell new business to existing accounts and convert accounts to expand market share in specific assigned markets & territories.
• Identify, develop, and grow net new account business.
• Create demand for the organization's products and services by working with Super Regional and larger Independent accounts.
• Build and maintain sales territory of accounts, located in secondary & tertiary markets focusing on sales through building strong customer relationships.
• Conduct regular status and strategy meetings with the customers to understand their needs and link them to the organization's product/service strategies.
• Coordinate sales forecasts with sales management.
• Create and execute territory sales plan to meet and/or exceed sales forecast.
• Increase the revenue spend per account.

Senior B2B Account Executive - Northeast

Sales

• Responsible for achieving the National Accounts revenue goals of the company
• Coaching team to deliver a disciplined sales process
• Building strong customer relationships
• Communicating compelling value propositions that differentiate solutions in the marketplace
• Developing and refining sales plan and forecast
• Overseeing plan implementation for the company to meet objectives established
• Establishing sales plans and objectives with teams
• Conducting ride-alongs with reps and establishing weekly check-ins
• Driving consistent use of CRM tools and sales processes

Director of Sales, National Accounts

Account Manager

• Promote the Inogen product line by increasing sales volume of both new and existing customers.
• Meet or exceed monthly sales call targets and quotas.
• Maintain detailed records of all sales activities and customer interactions.
• Provide and execute a territory sales plan, including strategic and tactical approaches.
• Collaborate across teams and stakeholders to support performance and growth initiatives.

Senior Territory Manager

• Promote the Inogen product line by increasing sales volume of both new and existing customers
• Serve in a 90% territory-based, outside field sales role calling on physicians, healthcare teams, and facilities
• Meet or exceed monthly sales call targets and quotas
• Maintain detailed records of all sales activities and customer interactions
• Provide and execute a territory sales plan, including strategic and tactical approaches that result in successful outcomes
• Assist in the collection of required medical records for insurance submissions
• Comply with all company policies and procedures
• Collaborate across teams and stakeholders to support performance and growth initiatives
• Act as a liaison to other departments as needed

• Promote the Inogen product line by increasing sales volume of both new and existing customers
• Serve in a 90% territory-based, outside field sales role calling on physicians, healthcare teams, and facilities
• Meet or exceed monthly sales call targets and quotas
• Maintain detailed records of all sales activities and customer interactions
• Provide and execute a territory sales plan, including strategic and tactical approaches
• Assist in the collection of required medical records for insurance submissions
• Comply with all company policies and procedures
• Collaborate across teams and stakeholders to support performance and growth initiatives
• Act as a liaison to other departments as needed

• Call on new and existing physicians and discharge planners to drive patient referrals
• Promote the Inogen product line by increasing sales volume of both new and existing customers
• Maintain detailed records of all sales activities and customer interactions
• Provide and execute a territory sales plan, including strategic and tactical approaches that result in successful outcomes

AI Engineer

• Define the Enterprise AI Blueprint
• Establish and evolve the company’s AI reference architecture
• Set standards for how AI systems are built, deployed, governed, and monitored
• Design AI service layers that support both real-time and batch decisioning
• Ensure multi-region readiness including US, EU, and alignment with data residency requirements
• Act as the lead architect for AI initiatives across business domains
• Build Predictive & Real-Time Intelligence
• Architect predictive maintenance and IoT-driven data intelligence & anomaly detection systems
• Design event-driven AI workflows integrated into business operations
• Ensure sensitive data is encrypted, masked, and processed with consent-aware controls
• Embed explainability and monitoring into all deployed models
• Lead the Shift to Agentic AI
• Architect supervised AI agents capable of reasoning, invoking tools, and acting across systems
• Define guardrails, identity boundaries, escalation controls, and traceability
• Ensure AI agents operate efficiently, effectively, and safely across Salesforce, Brightree, Oracle, Five9, ServiceNow, and internal workflows
• Establish testing, red-teaming, and evaluation standards for agent behavior
• Evolving the Multi-Model Strategy
• Define how we leverage and govern multiple foundation models (OpenAI, Anthropic, and others)
• Design routing, fallback, and cost-aware inference strategies
• Implement RAG architectures with controlled retrieval and knowledge governance
• Introduce structured evaluation to measure hallucination, grounding, and reliability
• Prevent vendors lock-in through modular architecture
• Establish MLOps & LLMOps Discipline
• Define lifecycle governance from experimentation to production
• Implement model registry, CI/CD pipelines, monitoring, and rollback mechanisms
• Standardize feature management and drift detection
• Create traceable audit frameworks across AI systems
• Enable AI for Business functions, Products, & Services
• Enable AI-powered sales enablement, service automation, and customer intelligence
• Partner with business and R&D teams to embed intelligence into workflows, products and services
• Support secure data monetization initiatives and advanced analytics capabilities
• Embed Governance & Risk Management
• Align AI architecture with HIPAA, GDPR, EU AI Act considerations, and recognized AI risk frameworks
• Partner with Security, Legal, and Compliance to ensure AI systems are defensible
• Build cost governance mechanisms to ensure AI usage is economically sustainable.

Senior AI Architect

Customer Support

• Pick up and deliver respiratory equipment to patients in their homes or other specified locations such as hospitals or physician offices.
• Assemble, set up, inspect, and test equipment, and instruct patients and caregivers on basic operation and maintenance, in accordance with state licensing limitations.
• Thoroughly and efficiently gather customer information and fulfill customer needs, educate the customer where applicable to prevent the need for further contact and document interactions within their account.
• Maintain the highest level of quality in customer care while always acting in a professional and courteous manner.
• Complete paperwork relating to deliveries, pick-ups & testing.
• May be required to work after-hours and on an on-call basis, including weekend and holiday coverage.
• Maintain valid licenses and endorsements required for the position.

Part Time Support Specialist I

Learning and Development

• Assist with the design and development of eLearning modules, microlearning, and training materials
• Help organize and structure content based on learning objectives and audience needs
• Support storyboard creation, content outlines, and script development
• Edit and update existing training materials (slides, job aids, guides, etc.)
• Learn and apply adult learning principles and instructional design best practices
• Collaborate with team members during brainstorming, reviews, and project meetings
• Help with basic multimedia tasks such as slide design, simple graphics, or video support
• Participate in feedback cycles and revisions to improve learning effectiveness

Instructional Design Intern

Software Engineer

• Contribute directly to Inogen’s next-generation Remote Therapeutic Monitoring (RTM) ecosystem by building data-driven insights, prototype app features, and analytics tools that support Inogen’s respiratory products
• Assist in creating low-fidelity wireframes for an RTM mobile app
• Deliver a clickable prototype (Figma or similar) showing at least three user flows
• Prototype simple rule-based digital nudges (e.g., reminders triggered when usage is low or symptoms worsen)
• Map the end-to-end digital patient journey for RTM
• Define the minimum set of patient-reported outcomes (PROs) for COPD and bronchiectasis RTM
• Propose adherence and response KPIs for internal dashboards

R&D Engineering Intern – Therapeutic Monitoring

Manager

• Provide clinical and scientific leadership for medical device evidence generation across the product lifecycle
• Ensure clinical evidence support for regulatory compliance, physician adoption, and patient outcomes
• Lead development and execution of Clinical Evidence Plans (CEP) aligned with product lifecycle needs
• Translate evidence strategy into clinical protocols and Clinical Evaluation Reports (CERs)
• Provide scientific leadership for device clinical studies and Review and author: Clinical protocols and Informed Consent Forms (ICF)
• Collaborate with Regulatory Affairs on submissions, responses, and inspections
• Support Market Access and HEOR with clinical value narratives when applicable
• Work with Clinical Operations on the authorship and execution of safety management plans for current and future studies

Senior Manager, Clinical Science

• Establish and maintain strong relationships with key stakeholders within VA Medical Centers, IDNs, medical facilities, sleep labs, and hospice networks.
• Engage with departments including Procurement, Respiratory Therapy, Home Oxygen, COPD Coordination, sleep labs, and respiratory specialty centers.
• Participate in product evaluations and onboarding processes, including VA committee reviews when applicable.
• Partner with key Inogen distributors to establish targets and execute co-marketing initiatives.
• Collaborate with decision makers to support and expand product adoption.
• Provide clinical education and product training to clinicians across VA, IDN, and specialty medical facilities.
• Navigate VA, IDN, sleep center, hospice, and purchasing pathways effectively.
• Maintain accurate and timely documentation within CRM systems.
• Represent the company at conferences, meetings, and industry events.
• Travel up to 75% as required.

Hospital Account Executive

• Under general supervision, manage the relationship with existing accounts and net new accounts.
• Responsible for managing a book of business for existing accounts and growing net new accounts in assigned geography.
• Serve as the primary interface for all products and services and create demand for the organization's products and services.
• Build and maintain effective long-term relationships with a defined customer base to ensure a high level of customer satisfaction.
• Sell new business to existing accounts and convert accounts to a higher level.
• Identify, develop, and grow net new account business.
• Create demand for the organization's products and services by working with National & Regional accounts.
• Build and maintain sales territory of smaller accounts, located in secondary & tertiary markets focusing on sales and customer relationships.
• Conduct regular status and strategy meetings with the customers to understand their needs and link them to the organization's product/service strategies.
• Coordinate sales forecasts with sales management.
• Create and execute territory sales plan to meet and/or exceed sales forecast.
• Increase the revenue spend per account.

B2B Account Executive

• Manage the relationship with existing accounts and net new accounts
• Sell new business to existing accounts and convert accounts to a higher level
• Identify, develop, and grow net new account business
• Create demand for the organization's products and services
• Build and maintain sales territory of smaller accounts
• Conduct regular status and strategy meetings with customers
• Coordinate sales forecasts with sales management
• Create and execute territory sales plan

• manage the relationship with existing accounts and new accounts
• build and maintain effective long-term relationships with a defined customer base
• create demand for the organization's products and services
• increase the revenue spend per account
• coordinate sales forecasts with sales management