Inogen

Product Manager

• Conduct in-depth market research to identify customer needs and industry trends.
• Monitor global competitive activity, analyzing product performance.
• Engage with healthcare professionals, patients, and stakeholders to gather insights.
• Develop long-term vision and strategy for the digital health portfolio.
• Oversee integration of digital technologies to improve patient engagement.
• Lead cross-functional teams in agile development cycles.
• Serve as Subject Matter Expert (SME) for Sales and Marketing teams.
• Develop compelling product claims to strengthen market positioning.
• Monitor customer feedback and recommend product improvements.

Senior Product Manager – Digital Health

• Conduct in-depth market research to identify customer needs and industry trends
• Monitor global competitive activity and analyze product performance
• Engage with healthcare professionals, patients, and stakeholders for insights
• Develop long-term vision and strategy for digital health portfolio
• Oversee integration of digital technologies to improve patient engagement
• Lead cross-functional teams in agile development cycles
• Serve as a Subject Matter Expert for Sales and Marketing teams
• Represent the voice of the customer in cross-functional initiatives

Customer Support

• The Support Specialist assists Inogen in ensuring that the equipment placed in the client's home meets the Patient's clinical needs.
• Support the local Referral Development Manager (RDM).
• Pick up and deliver respiratory equipment to patients in their homes or other specified locations.
• Assemble, set up, inspect, and test equipment, and instruct patients and caregivers on basic operation and maintenance.
• Gather customer information and fulfill customer needs, educate the customer where applicable.
• Maintain customer care quality while acting professionally.
• Complete paperwork relating to deliveries, pick-ups & testing.
• Operate non-commercial vehicle carrying medical equipment.
• Abide by applicable motor vehicle laws and demonstrate safe driving practices throughout employment.

Part Time Support Specialist I

Account Manager

• Promote the Inogen product line by increasing sales volume of both new and existing customers
• Serve in a 90% territory‑based, outside field sales role calling on physicians, healthcare teams, and facilities
• Meet or exceed monthly sales call targets and quotas
• Maintain detailed records of all sales activities and customer interactions
• Provide and execute a territory sales plan, including strategic and tactical approaches that result in successful outcomes
• Assist in the collection of required medical records for insurance submissions
• Comply with all company policies and procedures
• Collaborate across teams and stakeholders to support performance and growth initiatives
• Act as a liaison to other departments as needed

Senior Territory Manager

Sales

• Achieving B2B revenue goals of the company
• Responsible for sales performance and deliver sales results per plan
• Develop and refine sales plan and forecast on an ongoing basis
• Plan and implement sales strategy for portfolio expansion and key partnerships
• Create and implement successful sales strategies for new product launches
• Coordinate training and coaching for sales team members and distribution partners
• Collaborate with marketing to develop programs that support growth

Director of Sales and Strategic Initiatives

• Promote and grow the Inogen product line by generating referrals to increase sales volume
• Spend 90% of time in the field calling on physician offices and hospitals
• Meet or exceed monthly sales call targets and quotas
• Maintain detailed records of all sales activities and customer interactions
• Provide and execute a territory sales plan
• Collaborate across teams to support performance and growth initiatives

Territory Manager

Inside Sales

• Provide strategic leadership, direction, and coordination of Inogen's patient-focused sales staff and initiatives
• Responsible for developing sales plans, forecasts, expense budgets, and strategies
• Ensure Direct to Patient inside sales and Referral Development Manager outside sales channels are aligned
• Develop and analyze metrics to interpret and explain underlying drivers of sales performance
• Establish a team culture of respect and achievement
• Collaborate with other department managers to promote teamwork focused on patient service and operational efficiency

Vice President, Inside Sales

Clinical Research

• Support end-to-end execution of clinical studies (start-up through closeout)
• Manage day-to-day study activities across sites, CROs, and vendors
• Ensure protocol adherence and high-quality data collection
• Collaborate with Medical Affairs, Quality Assurance, Regulatory Affairs, and Marketing/Market Access
• Track study budgets and forecasts
• Support Regulatory in IDE pathways and study requirements

Clinical Trial Manager

Account Executive

• Under general supervision, manage the relationship with existing accounts and net new accounts
• Responsible for managing a book of business for existing accounts and growing net new accounts in assigned geography
• Serve as the primary interface for all products and services and create demand for the organization's products and services
• Build and maintain effective long-term relationships with a defined customer base to ensure a high level of customer satisfaction
• Sell new business to existing accounts and convert accounts to expand market share in specific assigned markets & territories
• Identify, develop, and grow net new account business
• Create demand for the organization's products and services by working with Super Regional and larger Independent accounts
• Build and maintain sales territory of accounts, located in secondary & tertiary markets focusing on sales through building strong customer relationships
• Conduct regular status and strategy meetings with the customers to understand their needs and link them to the organization's product/service strategies
• Coordinate sales forecasts with sales management
• Create and execute territory sales plan to meet and/or exceed sales forecast
• Increase the revenue spend per account

Senior B2B Account Executive

• Promote the Inogen product line by increasing sales volume of both new and existing customers
• Serve in a 90% territory-based, outside field sales role calling on physicians, healthcare teams, and facilities
• Meet or exceed monthly sales call targets and quotas
• Maintain detailed records of all sales activities and customer interactions
• Provide and execute a territory sales plan
• Assist in the collection of required medical records for insurance submissions
• Collaborate across teams and stakeholders to support performance and growth initiatives
• Act as a liaison to other departments as needed

Chief Marketing Officer

• Lead the global downstream marketing strategy across consumer, HCP, and B2B channels.
• Collaborate with the Product Marketing team to translate upstream product strategy into compelling messaging, campaigns, and commercial tools.
• Partner on go-to-market planning for new product launches and lifecycle management initiatives.
• Drive consistent, compliant messaging across regions while enabling appropriate localization for global markets.
• Oversee consumer marketing including DTC campaigns, digital performance, and patient education.
• Lead HCP marketing for pulmonologists, sleep specialists, homecare providers, and discharge planners.
• Partner closely with global sales, market access, medical affairs, and regional teams to drive aligned execution.
• Lead and develop a multi-disciplinary downstream marketing organization of 10+ professionals.

Senior Director of Marketing

• Provide information for successful setup of equipment over the phone
• Answer product-related questions and set customer expectations
• Maintain regular and punctual attendance and adhere to performance metrics
• Document all patient interactions and maintain accurate records
• Handle high call volume and resolve customer issues

Medical Device Customer Service Representative

• Promote the Inogen product line by increasing sales volume of both new and existing customers.
• Serve in a 90% territory-based, outside field sales role calling on physicians, healthcare teams, and facilities.
• Meet or exceed monthly sales call targets and quotas.
• Maintain detailed records of all sales activities and customer interactions.
• Provide and execute a territory sales plan, including strategic and tactical approaches that result in successful outcomes.
• Assist in the collection of required medical records for insurance submissions.
• Collaborate across teams and stakeholders to support performance and growth initiatives.

• Promote the Inogen product line by increasing sales volume of both new and existing customers.
• Serve in a 90% territory?based, outside field sales role calling on physicians, healthcare teams, and facilities.
• Meet or exceed monthly sales call targets and quotas.
• Maintain detailed records of all sales activities and customer interactions.
• Provide and execute a territory sales plan, including strategic and tactical approaches that result in successful outcomes.
• Assist in the collection of required medical records for insurance submissions.
• Comply with all company policies and procedures.
• Collaborate across teams and stakeholders to support performance and growth initiatives.
• Act as a liaison to other departments as needed.