Inogen

Social Media Manager

• Create, edit, and publish daily social content (posts, Reels, Stories, videos, graphics)
• Maintain the social media content calendar and ensure alignment with brand messaging and campaigns
• Write clear, engaging captions tailored to each platform
• Collaborate with Creative or external resources to produce assets when needed
• Monitor comments, messages, and community conversations across all channels
• Respond to questions, escalate issues appropriately, and maintain a strong brand voice
• Identify opportunities to engage with customers, creators, partners, and relevant conversations
• Schedule and publish content across platforms using scheduling tools (HubSpot)
• Stay on top of platform updates, best practices, and emerging trends
• Support influencer collaborations, partnerships, and user-generated content (UGC) sourcing
• Track and analyze performance data across posts, campaigns, and platforms
• Prepare weekly and monthly performance reports with insights and recommendations
• Test new content formats, posting times, and creative approaches to improve reach and engagement
• Monitor competitive activity and surface new ideas that keep the brand relevant

Social Media Specialist

Program Manager

• Design and execute programs that keep patients informed, supported, and engaged throughout their Inogen customer lifecycle
• Build and manage patient engagement programs across onboarding, education, adherence, and long-term retention
• Develop communication journeys (email, SMS, phone scripts, in-product messaging) tailored to patient milestones and needs
• Create standardized touchpoints to improve engagement, loyalty, and lifetime value
• Collaborate with product, clinical, legal, and regulatory teams to ensure messaging is accurate, compliant, and effective
• Develop or refine patient-facing educational materials (guides, videos, FAQs, step-by-step instructions)
• Analyze patient behavior, feedback, dropout points, and retention metrics to identify improvement opportunities
• Track performance against KPIs such as adherence, retention, satisfaction (NPS), activation, and program participation
• Present insights, recommendations, and program performance to leadership

Patient Engagement Program Manager

Account Executive

• Procure new oxygen patient referrals to meet/exceed sales targets.
• Represent/promote Inogen product and services to referral community.
• Meet/exceed monthly sales call targets.
• Deliver/set up equipment when necessary.
• Keep detailed records of all sales activities and customer interactions.
• Provide/execute territory sales plan, including strategic and tactical approaches that will result in successful outcomes.
• Maintain regular and punctual attendance.
• Comply with all company policies and procedures.
• Assist with any other duties as assigned.
• Create and execute territory sales plan, including strategic and tactical approaches that will result in successful outcomes.
• Act as liaison to other departments representing Referral Development Manager's.
• Ensure team members are adhering to standard operating procedures and retrain as necessary.
• Make independent decisions to help guide and instruct other RDM's.

Medical Device Sales Representative

• calls on physicians and discharge planners for patient referrals
• works to increase marketplace adoption of Inogen products
• collaborates with Referral Development Managers and National Sales Director
• procure new oxygen patient referrals
• represent/promote Inogen products and services
• meet/exceed monthly sales call targets
• keep detailed records of sales activities

Product Manager

• Conduct in-depth market research to identify customer needs and industry trends.
• Monitor global competitive activity, analyzing product performance and pricing to assess strengths and weaknesses compared to Inogen's portfolio.
• Engage with healthcare professionals and patients to gather deep customer insights and inform value proposition creation (Empathize, Define, Ideate, Prototype, Test).
• Work with senior management on the development of the long-term vision and strategy for product portfolio, one which align to the company’s overall vision, strategy, and objectives.
• Responsible for monitoring the portfolio P&L, work within the organization to help meet key financial goals.
• Identify new opportunities and foster innovation to fuel growth and differentiation.
• Build product roadmaps detailing product enhancements and new product introductions, supporting value creation, both internal and external.
• Craft strategic launch plans covering market targeting, positioning, pricing, and distribution strategies.
• Monitor customer feedback to inform product improvement recommendations.
• Function as the Subject Matter Expert (SME) for Sales and Marketing teams: Research and develop compelling product claims to strengthen market positioning.

Senior Product Manager

• Call on physicians and discharge planners to win patient referrals for Inogen.
• Increase marketplace adoption of Inogen products while exceeding customer expectations and providing a consistently high level of service.
• Act as Inogen product and clinical applications expert; collaborate with other Referral Development Managers and the National Sales Director to achieve corporate sales objectives.
• Procure new oxygen patient referrals to meet/exceed sales targets.
• Represent/promote Inogen product and services to referral community.
• Meet/exceed monthly sales call targets.
• Deliver/set up equipment when necessary.
• Keep detailed records of all sales activities and customer interactions.
• Provide/execute territory sales plan, including strategic and tactical approaches that will result in successful outcomes.
• Maintain regular and punctual attendance and comply with all company policies and procedures.
• Assist with any other duties as assigned.
• Senior RDM additional duties: create and execute territory sales plan, act as liaison to other departments, ensure team adherence to SOPs and retrain as necessary, and make independent decisions to guide other RDMs.

• Receive, track and telemarket patient leads generated by television, print and internet channels.
• Make outgoing sales calls and transition leads through first point of contact to ultimate sale of Inogen’s oxygen concentrator products.
• Create strategic call plans to support sales activities.
• Answer incoming customer calls, emails and requests for information.
• Collaborate with Inogen personnel to transition secondary leads to DME provider partners.
• Meet or exceed call volume quotas and sales targets; promote Inogen within the clinical and patient communities.
• Perform CRM data population of customer contacts, leads, tasks and call information; track performance metrics and generate sales reports.
• Enter sales orders, process credit card payments and facilitate execution of leasing docs and pricing approvals as needed.
• Log and document customer suggestions for product improvements; record resolutions in CRM and build out knowledge base.
• Contribute to continuous improvement of service to customers and assist in execution of customer and/or product surveys.
• Maintain regular and punctual attendance; comply with all company policies and procedures; assist with any other duties as assigned.

Senior Medical Device Sales Representative

Marketing

• Leads and oversees the development and execution of Inogen’s global marketing strategy, market development, portfolio strategy and value story.
• Builds a deep understanding of customer needs through voice of the customer and patient / prescriber journeys.
• Leads segmentation, targeting and brand positioning that delivers sustainable differentiation.
• Builds and fosters relationships with top-tier key opinion leaders / experts, patient advocacy groups, and policy-making organizations.
• Develops HCP strategy through sales feedback, advisory boards, consultant meetings, market research, cross-functional insights and executes strategy via personal and non-personal promotions.
• Leads product lifecycle, new product innovation, evidence generation and label expansion roadmaps with cross-functional partners.
• Leads and oversees global media strategy to increase traffic, lead generation and orders across multiple sales channels and geographies.
• Develops, monitors, and controls marketing budgets and forecasts, and assesses the marketing mix to evaluate cost effectiveness and results.
• Estimates resourcing needs for the marketing team and operates within approved budgets.
• Proactively identifies and manages potential risks and opportunities for portfolio, including development and execution of post-launch strategies.
• Maintains industry awareness regarding market trends, competition, product acceptance, and new product releases.
• Provides commercial input to ensure successful product registration, reimbursement, and listing/access.
• Acts as strategic partner to develop clinical, medical affairs, and risk management plans.
• Hires, leads and develops a global marketing team and instills a culture of “one team” mindset across all functions.

Vice President, Marketing and Portfolio

Analyst

• Oversee all domestic and international treasury operations.
• Develop, analyze, track, and report on treasury-related metrics.
• Design and implement solutions to enhance treasury processes and improve efficiency.
• Monitor and manage daily cash positions for both domestic and international operations, including oversight of intercompany balances and transfers.
• Provide support for liquidity management, cash management, and cash forecasting activities.
• Liaise with domestic and international banking and financial institutions.
• Collaborate effectively with internal stakeholders—including tax, legal, IT, corporate accounting, and risk management teams—as well as with external banking partners.
• Support comprehensive currency exposure analyses and prepare and execute FX hedging activities.
• Assist with investment recommendations.
• Conduct root cause analyses and recommend improvements to policies and procedures.
• Lead ongoing continuous improvement initiatives and coordinate with IT Business Analysts regarding system requirements and resources.
• Manage additional projects as required, ensure compliance with company policies, analyze reports and provide actionable recommendations.
• Maintain consistent, punctual attendance and perform other duties as assigned.

Treasury Analyst

• We are looking for a Medical Device Sales Representative in the Raleigh, NC area.
• The Medical Device Sales Representative calls on physicians and discharge planners, winning patient referrals for Inogen.
• Works to increase marketplace adoption of Inogen products, while exceeding customer expectations and providing a consistently high level of service.
• The Medical Device Sales Representative is an Inogen product and clinical applications expert and operates in close collaboration with other Referral Development Managers and the National Sales Director to achieve corporate sales objectives.