Lead Portal Developer
Inogen
full-time
Posted on:
Location Type: Hybrid
Location: Plano • Texas • United States
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Salary
💰 $106,000 - $127,861 per year
Job Level
About the role
- Responsible for architecting and implementing end-to-end solutions on the ServiceNow platform
- Optimize and automate IT and business processes
- Enhance user experience across Collaboration Portals
- Lead the design, development, and customization of ServiceNow Portals
- Build intuitive, responsive interfaces for user engagement
- Architect seamless integration of ServiceNow mobile apps with internal and external platforms
- Customize Employee Central for IT, HR, and Finance services
- Configure and automate workflows for incident, problem, and change management
- Implement Flow Designer processes for tasks and updates
- Collaborate with business analysts and IT teams for requirements and solutions
Requirements
- 5-9 years of hands-on experience in ServiceNow development
- Deep expertise in ITSM, ITOM, CSM, HAM, SAM, and Service Portal design
- Strong integration experience with DocuSign, Salesforce, Oracle ERP, and Auth0
- Experience with App Engine Studio, low-code customization, and automating workflows
- Experience in creating, modifying, and debugging ServiceNow workflows, UI policies, and business rules
- Hands-on experience with ServiceNow scripting (e.g., JavaScript, Glide scripting, REST APIs)
- Expertise in customizing ServiceNow Service Portal
- Understanding of CMDB data models and database management within ServiceNow
- Familiarity with version control tools (e.g., Git)
- ServiceNow Certified Application Developer (CAD) preferred
- Certified Implementation Specialist (CIS) in relevant ServiceNow modules preferred
- ITIL V3 or V4 Certification preferred
- Proven communication skills across various stakeholders
Benefits
- Health, dental, and vision insurance
- 401(k) plan plus employer contribution and match
- Generous paid leaves such as vacation and sick leave
- Paid volunteer time
- Annual performance bonus incentive plan
- Highly competitive and company-sponsored benefits
- Wellbeing programs rooted in strong culture of excellence
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ServiceNow developmentITSMITOMCSMHAMSAMService Portal designJavaScriptGlide scriptingREST APIs
Soft Skills
communication
Certifications
ServiceNow Certified Application Developer (CAD)Certified Implementation Specialist (CIS)ITIL V3 CertificationITIL V4 Certification