Call on physicians and discharge planners to win patient referrals for Inogen.
Increase marketplace adoption of Inogen products while exceeding customer expectations and providing a consistently high level of service.
Act as Inogen product and clinical applications expert; collaborate with other Referral Development Managers and the National Sales Director to achieve corporate sales objectives.
Procure new oxygen patient referrals to meet/exceed sales targets.
Represent/promote Inogen product and services to referral community.
Meet/exceed monthly sales call targets.
Deliver/set up equipment when necessary.
Keep detailed records of all sales activities and customer interactions.
Provide/execute territory sales plan, including strategic and tactical approaches that will result in successful outcomes.
Maintain regular and punctual attendance and comply with all company policies and procedures.
Assist with any other duties as assigned.
Senior RDM additional duties: create and execute territory sales plan, act as liaison to other departments, ensure team adherence to SOPs and retrain as necessary, and make independent decisions to guide other RDMs.
Requirements
Level I RDM: Associate degree in Sales, Technical, Business, Clinical, or related field of study, preferred.
Level I RDM: Clinical background/licensure (RT, RN), preferred.
Level I RDM: 2-3 years medical referral sales experience, required.
Level I RDM: Basic knowledge/proficiency in Microsoft Office, required.
Level II Sr. RDM: Associate degree in Sales, Technical, Business, Clinical, or related field of study, required.
Level II Sr. RDM: Clinical background/licensure (RT, RN), preferred.
Level II Sr. RDM: 3+ years medical referral sales experience, required.
Level II Sr. RDM: Intermediate knowledge/proficiency in Microsoft Office, required.
Excellent presentation skills required.
Oxygen referral experience with proven track record required.
Must be a self-starter and deliver results with limited oversight.
Experience working with the 65+ demographic a plus.
Proven track record of successful team participation is required.
Successful experience in identifying new referral opportunities desired.
Must have strong work ethic.
Excellent oral and written communication skills required.
Attention to detail is required.
Effective conflict resolution.
Analytical & problem-solving skills & ability to multi task.
Solutions-oriented problem solver.
Excellent planning, communication and organizational skills.
Maintain regular and punctual attendance.
A combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
medical referral sales experienceoxygen referral experienceMicrosoft Office proficiencyclinical backgroundAssociate degree in SalesAssociate degree in TechnicalAssociate degree in BusinessAssociate degree in Clinicalanalytical skillsproblem-solving skills
Soft skills
presentation skillsself-starterstrong work ethicoral communication skillswritten communication skillsattention to detailconflict resolutionorganizational skillsplanning skillsteam participation