InLogic

Customer Support

• - Respond promptly to inbound enquiries from property owners, developers, contractors, and homeowners.
• - Assist clients in understanding which service best fits their needs.
• - Maintain a high level of professionalism and client satisfaction at all times.
• - Qualify inbound leads and convert them into booked surveys or consultations.
• - Proactively follow up with prospects via phone, email, and WhatsApp.
• - Support outbound outreach campaigns as needed (targeting developers, contractors, architects, estate agents, etc.).
• - Build and maintain strong long-term client relationships to drive repeat business and referrals.
• - Update and manage CRM entries, leads, and pipeline stages.
• - Coordinate with surveyors and the operations team to schedule appointments.
• - Track sales metrics, conversion rates, and client engagement.

Sales & Customer Service Agent

Frontend Engineer

• Develop and Implement new user-facing features primarily for web applications using the React framework.
• Contribute to our mobile application efforts using React Native, ensuring code is reusable across web and mobile where feasible.
• Optimize components for maximum performance across web browsers and mobile devices.
• Collaborate closely with UX/UI designers and back-end team members to define and integrate application APIs.
• Ensure technical feasibility of UI/UX designs and maintain code quality through thorough testing and code reviews.

Frontend Developer

Backend Engineer

• Design and Build: Hands-on development of core business logic using Java and the Spring Boot framework.
• Cloud & Infrastructure: Architect, deploy, and manage scalable back-end infrastructure and services on AWS.
• DevOps & Automation: Implement and maintain CI/CD pipelines and automated testing to accelerate deployment.
• API Development: Define and create high-quality, secure, and well-documented RESTful APIs for front-end consumption.
• Code Quality: Write, debug, and perform code reviews for clean, efficient, and high-performing production code.

Backend Developer

Business Development Rep

• **Prospecting **
• Researching potential clients (companies and decision-makers) using LinkedIn and/or other such tools.
• Researching potential collaborative partners (accountants, lawyers, surveyors etc.) using LinkedIn and/or other such tools.
• **Outbound Outreach **
• Reach out to prospects and potential collaborative partners through cold emails and social media to spark interest.
• **Pipeline Building **
• Arrange for client to meet qualified leads, keeping the sales pipeline healthy.
• **CRM Updates **
• Log activities, calls, notes, and prospect data into the CRM.
• **Creating Business Development Assets **
• Creating new business development assets, such as compensation guides, market reports, interviews with industry leaders, ‘how to guides,’ post-conference writeups.
• **Social Media Posts **
• Creating social media posts (LinkedIn, Instagram, X etc.)
• **Business Development Documentation **
• Preparing terms & conditions, and other business development documentation for use in the sales process.
• **Industry Events **
• Arranging annual client events.

Business Development Associate

Chief Marketing Officer

• Plan, coordinate, and execute multi-channel marketing campaigns (paid media, email, SEO, social, content) to generate qualified leads and support business growth.
• Set clear goals and KPIs for campaigns, internal team members, and contractors to ensure measurable outcomes.
• Act as the central point of coordination for all marketing initiatives, bringing structure, clarity, and accountability across the team.
• Oversee the rebuild of the company website, defining requirements, managing timelines, budgets, and deliverables with external web developers and designers.
• Suggest and prioritise new website features and conversion improvements that enhance user experience and lead generation.
• Manage and optimise existing marketing channels while identifying new revenue streams and campaign opportunities.
• Collaborate with internal teams and external partners to create and update marketing collateral, presentations, and promotional materials.
• Track and report on campaign performance, providing insights, analysis, and recommendations to improve ROI.
• Manage event planning and execution for company-hosted live events, ensuring brand consistency and effective lead capture.
• Work closely with the internal PPC Analyst, Web Analyst, and Marketing Assistant, guiding their efforts toward shared objectives.
• Successfully manage marketing budgets, ensuring efficient allocation that decreases cost-per-lead while improving lead quality.
• Maintain strong communication and stakeholder management, keeping leadership updated on performance, insights, and priorities.

Head of Marketing

Recruitment

• Source, attract, and engage high-quality candidates across the utilities sector (telecoms, power, and light civils).
• Manage the full recruitment lifecycle, from sourcing and qualification to offer management and onboarding.
• Build and maintain strong candidate pipelines through networking, headhunting, and market mapping.
• Conduct candidate assessments and coordinate with the dedicated Assessment Centre in the Philippines.
• Collaborate with clients to understand their hiring needs and provide tailored recruitment solutions.
• Maintain accurate records of candidate and client interactions in ATS/CRM systems.
• Represent the company with energy, professionalism, and a commitment to excellence.

Recruitment Consultant – Utilities

Lead Generation

• Growing our database of potential customers by creating and sustaining a pipeline of newly qualified leads.
• Nurturing qualified leads into Website Enquiries (requests for more information) via engaging content and communications against set monthly targets.
• Prequalifying lead companies and nurturing them to the point of expressing interest in our membership offering.
• Prospecting, researching and prequalifying prospects via platforms such as LinkedIn and industry news sites.
• Sending direct messages to prospects to generate downloads of our lead magnet content.
• Creating and delivering compelling email campaigns to nurture existing leads into Website enquiries against monthly targets.
• Maintaining and updating our Pipedrive CRM database for recording of lead generation activity.
• Using other digital content marketing tools such as Canva and Kajabi when required.
• Updating our company LinkedIn page as and when required.
• Acting as the company champion for all top of funnel outbound digital marketing activity.

Marketing Executive – Lead Generation

Support Engineer

• Serve as a subject-matter expert on the platform, APIs, and standard integration patterns
• Reproduce customer issues and deliver high-quality bug reports with logs, traces, and steps to reproduce
• Analyze log files, stack traces, browser traces, and thread dumps to isolate root causes
• Coordinate cross-functional fixes and track incident progress through resolution with clear customer updates
• Author customer-facing and internal knowledge base articles and lead internal knowledge sharing
• Automate repetitive diagnostics with Bash/Python scripts and propose tooling improvements
• Provide structured product feedback to Engineering and Product to improve reliability, usability, and performance
• Operate effectively in a 24x5 shift environment with strong prioritization and handoff practices